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Car Nation Canada Direct
Burlington, ON
481 Reviews
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481 Reviews of Car Nation Canada Direct
September 03, 2016
Defective Cars? Well, after they were willing to resolve my last purchase, I bought a car off a neighbour that needed an upgrade. So I tried Car Nation again. 2 c Well, after they were willing to resolve my last purchase, I bought a car off a neighbour that needed an upgrade. So I tried Car Nation again. 2 cars purchased, 2 bad cars. I've spent a year running around trying to fix cars I got from Car Nation. This 2014 Sentra is the 2nd car I've purchased from Car Nation that has mechanical issues, so much so that Nissan replaced the trnasmission. Unfortunately, this did not solve the problem, which should tell you how bad the car is. The transmission, compressor and braking systems all have issues and inconsistent behaviour. The Journey I traded in still has the engine light on, supporting the engine issues I reported. 3 things: a) I haven't posted on Google Reviews yet because I want to give the dealership a chance to properly resolve it this time (Google reviews are instant), b) their service department can only do what they're told - in my experience, they have no interest/ability to troubleshoot mechanical issues (great dealing with Mike but again, he can only help with authorized changes and not solving issues) c) I have not indicated a specific person because I think this is an issue with how the dealer buys their cars - Mya has been very helpful but I don't know that I can blame her for the poor quality of the cars they stock The cars they sell seem well worn beyond their age/mileage would indicate - I'm not comparing to new cars but to much older, higher mileage cars that didn't have nearly the level of problems these cars have So, my experience leads me to conclude that, more often than not, you will get a bad car if you purchase from Car Nation. I hope they decide to upgrade their service department so they are better able to prep a car for sale, as well as buy better quality cars. I would love to be able to leave glowing feedback about them but I'm not sure they have the customer's best interest at heart yet. Good luck with your car search! More
by Honestly
Employees Worked With
might be good folks, but bad cars
September 01, 2016
You really know what you're getting Evan lets you know up front the way the dealership lets you know that car you want to get has been prescreened by accident, insurance, service and re Evan lets you know up front the way the dealership lets you know that car you want to get has been prescreened by accident, insurance, service and repairs reports.. Their no dicker sticker policy also lets you know about how good the deal is, and the sales people are there to just help you get what you want. They get the same commission whether its the most or least expensive vehicle. I bought years ago and I am back again. More
by Frank B
Employees Worked With
Evan Bartlett
August 30, 2016
Worst experience ever. I purchased a Hyundai Santa Fe from this dealer and within 3 weeks the Navigation system and middle console completely froze on the vehicle. Car Natio I purchased a Hyundai Santa Fe from this dealer and within 3 weeks the Navigation system and middle console completely froze on the vehicle. Car Nation Burlington was of no assistance and not willing to do anything. They also only had one key fab and the car was equipped with winter tires that they would not change. Should have went elsewhere. Biggest regret ever!!!!! Don't shop here because they are quick to take your money and when issues arise no one is any help at all. More
by Brooke Pollard
Employees Worked With
Mya Gokani, Lisa Sanecki, Sandra Hoyte, Matt Thompson, Evan Bartlett, Rob McFarlane
August 30, 2016
Great service I went with my daughter to buy her first car. The staff, especially Mike and Sky were incredibly helpful. Our experience was very positive. They made I went with my daughter to buy her first car. The staff, especially Mike and Sky were incredibly helpful. Our experience was very positive. They made her first experience of buying a car a very pleasant one. Thanks to all! More
by Doug Poplestone
Employees Worked With
Sky Spiers, Michael Mercadante, Mya Gokani, Rob McFarlane
August 27, 2016
Great customer follow up Thanks to Preet, Mia and Robert for putting me behind the wheel of my 2015 Rio. Thanks Mike for your excellent service. You have been most helpful a Thanks to Preet, Mia and Robert for putting me behind the wheel of my 2015 Rio. Thanks Mike for your excellent service. You have been most helpful answering my questions and concerns about my Rio. Also, thanks to mechanic Rob Ferguson for resolving a warranty issue. What a team!!!!!!!!!!! Enjoying my car and all the features of a Kia. Told my friends about the positive experience I have had with Car Nation Direct. Thanks again. More
by G Hunter
Employees Worked With
Mya Gokani, Preet Grewal, Mike Pinto
August 22, 2016
Open, friendly, excellent pricing and service Jamie was organized, friendly,went and got us the van we needed. He was there with information, and his easy attentive manner was very much appreciate Jamie was organized, friendly,went and got us the van we needed. He was there with information, and his easy attentive manner was very much appreciated. The atmosphere was relaxed and I must say much of the stress of buying a vehicle was totally eliminated. Thank you all for your efficiency and ease! We also got the best price out there. And we love our new (used) van! More
by Susan C
Employees Worked With
Jamie Levely, Rob McFarlane
July 26, 2016
Buy your new vehicle with Ray! I wanted to share with you my appreciation to Ray Wallace for his assistance and care in making the purchase of my new (used) car the most wonderful e I wanted to share with you my appreciation to Ray Wallace for his assistance and care in making the purchase of my new (used) car the most wonderful experience. His personal dynamics and professional aptitude assured me that Ray is detailed oriented and he will do everything to make me happy with the purchase of a great vehicle. Ray is very passionate and his positive thinking contagious; he carefully listened to my needs and offered his expert advice, carefully catering it to every aspect of my business and leisure driving habits. He put the car on display for me; showing me its every function; aside from a great ride. I have been enjoying it since July 20th and I absolutely love it! Once again, thank you for an awesome experience, which I shared with my friends and colleagues already. I hope there are many more Rays on staff at CarNation Canada as he made a huge difference in my car shopping experience. More
by Justyna
Employees Worked With
Lisa Sanecki, Matt Thompson, Raymond Wallace
July 22, 2016
Great Experience A very nice and relaxing experience buying a used car there. Steve Blankstein (Internet Sales Manager) was with me all the way and made sure that I wa A very nice and relaxing experience buying a used car there. Steve Blankstein (Internet Sales Manager) was with me all the way and made sure that I was completely happy with my purchase. I would highly recommend this dealership to anyone looking to buy a used car. More
by JimmyD
Employees Worked With
Mya Gokani, Steve Blankstein, Rob McFarlane, Mike Pinto
July 18, 2016
Great Experience This was my our first time buying a used car and we had a great experience. Ray was very knowledgeable and we would highly recommend him. This was my our first time buying a used car and we had a great experience. Ray was very knowledgeable and we would highly recommend him. More
by Joe/Robyn
Employees Worked With
Raymond Wallace, Rob McFarlane
July 18, 2016
Jeep Patriot Went in to get a new/used vehicle and honestly the prices were great. Service was great - not the usual follow you around sales persons. Would highl Went in to get a new/used vehicle and honestly the prices were great. Service was great - not the usual follow you around sales persons. Would highly recommend them. My husband and I like to make people laugh so when we said we would bring timbits and coffee the day we picked up - we made a lot of people smile. Nic was friendly, courteous and when we said what we would like they found it. More
by jeep people
Employees Worked With
Sky Spiers, Sandra Hoyte, Nicholas Van Keulen
