Capital GMC Buick - Service Centre

It's the staff, they are the best! Mike Hyde went way beyond just getting me the right part, he came out with me to my vehicle to make sure it worked for me. I would come back seriously Mike Hyde went way beyond just getting me the right part, he came out with me to my vehicle to make sure it worked for me. I would come back seriously just to say hi to this kind of guy. He is management material, a true servant leader. Doug is also one of the reasons I return. He is one of the most friendly and respectful staff. More

Review for Mike I has the opportunity to chat with Mike regarding some headlight issues I have been having. He took the time to accurately explain my options and gave I has the opportunity to chat with Mike regarding some headlight issues I have been having. He took the time to accurately explain my options and gave me clear and concise solutions. At no time did I feel like "just another customer". I was treated with respect and dignity. I am grateful that there are still people like Mike who care about doing a great job, not just a paycheque More

Very impressed with the excellent level of service It was very refreshing to have such excellent service from a dealership. I am newer to being a GMC owner as I had Fords for years. Today I called t It was very refreshing to have such excellent service from a dealership. I am newer to being a GMC owner as I had Fords for years. Today I called to find out about getting a replacement part, a small clip on the back of the passenger seat. Even though I was in the wrong department, Kelvin took it upon himself to assist in the most cheerful and helpful manner. He was very patient with my somewhat challenged attempt to describe the part I needed. He got back to me right away with a price and time frame. It was one of the fastest call backs that I have ever received from a dealer. I will be sending in a picture just to be sure. Kelvin has made me very happy to have joined the GMC family. More

Excellent service and a great customer experience Kelvin's knowledge and great attitude really shone through on my visit. He was able to aptly recommend the services needed to get my car running in to Kelvin's knowledge and great attitude really shone through on my visit. He was able to aptly recommend the services needed to get my car running in top form and even gave me pointers on what to do in the future to keep it running great. More

Very helpful parts staff I can in looking for a wiring harness for a wheel speed sensor to fix an ABS light on my 2004 Buick. I expected to be confronted with a blank look and I can in looking for a wiring harness for a wheel speed sensor to fix an ABS light on my 2004 Buick. I expected to be confronted with a blank look and a frantic search through cryptic diagrams as I usually am at a dealership when looking for this type of part. But the lovely Ms. Emma Watson knew exactly what I needed and even better, the part was in stock. 5 stars. More

Employees are always super helpful I have come to this dealership to purchase tires, get servicing done as well as detailing. It is always easy to get an appointment and the parts and s I have come to this dealership to purchase tires, get servicing done as well as detailing. It is always easy to get an appointment and the parts and service staff are so friendly. They always provide me with different options and I trust their expert opinion. I am always treated well and every time I bring my car there it's always done on time. More

Wonderful explanation I'm not a car person. In fact, I'd rather go to the dentist than go to a dealership. Kelvin was very patient and explained everything to me and the I'm not a car person. In fact, I'd rather go to the dentist than go to a dealership. Kelvin was very patient and explained everything to me and the charges that went along with it.. He did not even make fun of the mess in my car, unlike the other person who serviced it before. I will probably be back for preventative maintenance rather than always waiting to get my vehicle towed in, due only to Kelvin's kind assistance. More