138 Reviews of Capital GMC Buick - Service Centre
Very impressed with the excellent level of service It was very refreshing to have such excellent service from a dealership. I am newer to being a GMC owner as I had Fords for years. Today I called t It was very refreshing to have such excellent service from a dealership. I am newer to being a GMC owner as I had Fords for years. Today I called to find out about getting a replacement part, a small clip on the back of the passenger seat. Even though I was in the wrong department, Kelvin took it upon himself to assist in the most cheerful and helpful manner. He was very patient with my somewhat challenged attempt to describe the part I needed. He got back to me right away with a price and time frame. It was one of the fastest call backs that I have ever received from a dealer. I will be sending in a picture just to be sure. Kelvin has made me very happy to have joined the GMC family. More
Excellent service and a great customer experience Kelvin's knowledge and great attitude really shone through on my visit. He was able to aptly recommend the services needed to get my car running in to Kelvin's knowledge and great attitude really shone through on my visit. He was able to aptly recommend the services needed to get my car running in top form and even gave me pointers on what to do in the future to keep it running great. More
Very helpful parts staff I can in looking for a wiring harness for a wheel speed sensor to fix an ABS light on my 2004 Buick. I expected to be confronted with a blank look and I can in looking for a wiring harness for a wheel speed sensor to fix an ABS light on my 2004 Buick. I expected to be confronted with a blank look and a frantic search through cryptic diagrams as I usually am at a dealership when looking for this type of part. But the lovely Ms. Emma Watson knew exactly what I needed and even better, the part was in stock. 5 stars. More
Employees are always super helpful I have come to this dealership to purchase tires, get servicing done as well as detailing. It is always easy to get an appointment and the parts and s I have come to this dealership to purchase tires, get servicing done as well as detailing. It is always easy to get an appointment and the parts and service staff are so friendly. They always provide me with different options and I trust their expert opinion. I am always treated well and every time I bring my car there it's always done on time. More
Parts Purchase I went to capital gmc to look for parts for my corvette. Emma found everything I needed extremely quickly and gave me a good price on all the parts. I went to capital gmc to look for parts for my corvette. Emma found everything I needed extremely quickly and gave me a good price on all the parts. I will go back to deal with her whenever I need parts again. Side note, the "Reason for Visit" selection below should include parts... More
Wonderful and helpful while looking for a part for my vehicle I was helped by Emma who was not only friendly, but very knowledgable about the products. She was very helpful while looking for a part for my vehicle I was helped by Emma who was not only friendly, but very knowledgable about the products. She was very helpful and wonderful to deal with! Superb service and staff at this dealership! Thank you Emma! More
Kelvin Ho Kelvin is fantastic, knowledgeable and patient with any questions and concerns. He is very mature and able to handle complex situations with ease. He Kelvin is fantastic, knowledgeable and patient with any questions and concerns. He is very mature and able to handle complex situations with ease. He is highly organized and truly cares about his customers. More
Awesome!! I bought some winter tires last season from Emma. She was so friendly and extremely helpful when it came to making a decision on which set. She was gr I bought some winter tires last season from Emma. She was so friendly and extremely helpful when it came to making a decision on which set. She was great and I would recommend her service to anyone looking for parts or accessories! More
mind blowing The service I received at Capital GMC Buick was incredible. I truly felt like a valued customer. I felt I was offered and provided with all informatio The service I received at Capital GMC Buick was incredible. I truly felt like a valued customer. I felt I was offered and provided with all information needed and then some! Without being up sold in a tacky manner. I will definitely be returning for any future needs. More
Wonderful explanation I'm not a car person. In fact, I'd rather go to the dentist than go to a dealership. Kelvin was very patient and explained everything to me and the I'm not a car person. In fact, I'd rather go to the dentist than go to a dealership. Kelvin was very patient and explained everything to me and the charges that went along with it.. He did not even make fun of the mess in my car, unlike the other person who serviced it before. I will probably be back for preventative maintenance rather than always waiting to get my vehicle towed in, due only to Kelvin's kind assistance. More