Capital GMC Buick - Service Centre

I got my vehicle fixed today after three visits first of all no coordination it took my three visits and first time i been there walk in because my check engine light on they said you have to book an appoin all no coordination it took my three visits and first time i been there walk in because my check engine light on they said you have to book an appointment i booked my appointment and been there on my appointment they said sorry we cant take you in because technician is on other job which i can understand but they should tell the customer a day before but nobody called and then service manger came in said to me book again and they will give me a complimentary winter cover for front bumper grill which suppose to come with new vehicle nobody told us at that when we bought this brand new vehicle and today i left my vehicle there and service advisor named Loni told me it might not covered under warranty then you have to pay diagnose charges i said OK i got a call after 3 hours she said they found the issue but that is not under warranty and total cost will be around $348.00 and she said they are trying to cover under warranty but in ten minutes i got another call she said not possible but we will give you discount for shop supplies for $30 and now your cost comes up to $318.00 i said OK at 3 o'clock i called asked how much more time to get my vehicle back she said you will get before 5.30 i said OK. after another 15 20 minutes i got call your vehicle will be ready in 20 minutes and your bill is $500 something i asked why there is difference she said you authorise us and i told you she just give me a phone with a box opened for signatures to sign which i did and got a ride by a uber which they arranged for me and loni was not their other girl is there she said i explained her and ready to pay but she told me pls wait i will call my manager then the same manager came who gave my complimentary grill cover and showed my signature we told you so you have to pay which i paid and i told him this not right and i wont come again we do not need you we are already have enough customers and busy. someone will not expect this answer from a manger from a dealership earlier i do not have to write this but his answer forced me do this i never recommend to anyone to buy and get service done from them More

Very good customer service very good deals nice people very nice lounge. Would definitely recommend very nice lounge. Would definitely recommend More

I came here to order a part for my gmc terrain and Abdullah Cheema was helping me out and got it done for me fast as possible and for a good price . Very kind and friendly people 10/10 Abdullah Cheema was helping me out and got it done for me fast as possible and for a good price . Very kind and friendly people 10/10 More

We had courtious fast and respectful service . Everyone was friendly and wxfrememky helpful . We would choose to come back if we needed to . Everyone was friendly and wxfrememky helpful . We would choose to come back if we needed to . More

Collin was super helpful in parts, knows exactly what he’s talking about and is genuinely knowledgeable about vehicles. Thanks again, Collin! he’s talking about and is genuinely knowledgeable about vehicles. Thanks again, Collin! More

Colin was awesome. Helped me with my parts and was quick and efficient. Would go back to him always Helped me with my parts and was quick and efficient. Would go back to him always More

Amazing dealership with great customer service and great atmosphere. The best team I’ve seen! Great business! Great people! atmosphere. The best team I’ve seen! Great business! Great people! More

Mr Malik is understanding and professional. I got all of my questions answered that I asked. I got all of my questions answered that I asked. More

Mohammad was super easy to deal with and was extremely helpful in getting me what I needed! helpful in getting me what I needed! More