Capital GMC Buick

Bought Dodge from GMC We bought a used Dodge Ram 1500 from Capital GMC Buick, found our deal online, when we contacted dealership we dealt with Zack and found him to be ver We bought a used Dodge Ram 1500 from Capital GMC Buick, found our deal online, when we contacted dealership we dealt with Zack and found him to be very friendly and professional we had a great experience More

Surprised to be satisfied From Jessica, who booked my car in, and started paper work on the phone, to Laura who I delt with in service. I found them to be honest, friendly, hel From Jessica, who booked my car in, and started paper work on the phone, to Laura who I delt with in service. I found them to be honest, friendly, helpful, and professional with myself and the tow truck driver. The work was performed excellent. Thanks to Laura I have found a new gm dealer to deal with, More

Very Satisfied My husband and I dealt with Greg Doll when we purchased our 2014 GMC Sierra 1500. He was very knowledgeable on the vehicle we were looking to purchas My husband and I dealt with Greg Doll when we purchased our 2014 GMC Sierra 1500. He was very knowledgeable on the vehicle we were looking to purchase and explained all the features in the truck. We would like to thank Greg and Mark for everything they did in order for us to purchase our new truck. We would certainly refer people who are looking to purchase a vehicle to go to Capital GMC. We are very happy with our new cvehicle. More

Satisfactory Hello, I was satisfied ,overall with the the deal I made on the 2008 Buick Lucerne cx. Hope to buy a new one next time . Thank you Alexandra & Bret Hello, I was satisfied ,overall with the the deal I made on the 2008 Buick Lucerne cx. Hope to buy a new one next time . Thank you Alexandra & Brett. More

Made buying our first vehicle an easy and fun experience! The people that work here are friendly and helpful. They worked hard to try and get us the best car and deal for us. My husband and I are very pleased The people that work here are friendly and helpful. They worked hard to try and get us the best car and deal for us. My husband and I are very pleased with the car we ended up buying. It was the first vehicle we have bought on our own and the whole experience was great! More

No Loaner for a recall - 2015 Yukon Spent over $4,000 on tires and rims that day and had a recall performed on transmission. Could slip into neutral unexpectedly. Was told loaner vehicl Spent over $4,000 on tires and rims that day and had a recall performed on transmission. Could slip into neutral unexpectedly. Was told loaner vehicles were only given/rental paid for a recall that was a safety hazard. Slipping into neutral unexpectedly is a safety hazard in my books. Rental cost me just $40 but thought a reputable dealer would at least loan you a vehicle for the day. Have owned Mercedes and Infinity and have had no problems with loaner vehicles. More

I am satisfied! As a new buyer, I am so happy to buy my first car from capital because maulik shah one of there sales employee was so helpful and he guide me to sele As a new buyer, I am so happy to buy my first car from capital because maulik shah one of there sales employee was so helpful and he guide me to select the proper car and explained details of the car from bumper to bumper.overall i am so satisfied with his service. Thanks\ Maulik Shah More

Great Experience Very Friendly, recommended me exactly the kind of car i was looking within budget. I would highly recomend. Great product knoweldge and very professio Very Friendly, recommended me exactly the kind of car i was looking within budget. I would highly recomend. Great product knoweldge and very professional . Highly satisfied with the service . More

Unprofessionalism!!! I purchased a year old car from them on Friday afternoon. The car was from BC. I wasn't told earlier that they would not accept a credit card payment I purchased a year old car from them on Friday afternoon. The car was from BC. I wasn't told earlier that they would not accept a credit card payment for the car. I was ready and able to pay the whole car with my credit card. When it came to payment, I was told that all I can pay with a credit card was $ 2,500.00. So, I paid it and had to bring the rest in a form of a certified cheque. I went to the bank and got the certified cheque for them and took the car home. Next, day I went to the AMA office to register the car with my new insurance policy. However, again, I wasn't told by the Capital's staff that the car's mechanical inspection was expired. As the car was from BC, Alberta Registry requires to have a current, valid mechanical inspection. The registry office at AMA has refused to register the car. I went back to Capital as they have told me on the phone that they do have an Inspection Certificate for me. Upon my arrival at Capital, Brett gave me a piece of paper saying that this is the right Inspection Certificate. I drove back to the AMA office, however, this certificate turned to be expired, therefore invalid again. AMA refused to register the car. I went back to Capital, where I was told by Brett that the technician responsible and authorized for signing new Mechanical Inspections Certificates was off for the weekend and that he will be back and able to sign it on Monday. Frustrated, I had no choice but to paid the remaining money, but not to be able to register my car. On Monday my son went to Capital again and they gave him a valid certificate. Well, the sales people at Capital, such as Brett have no idea what they are doing. They are selling a car without valid Mechanical Inspection, knowing that the car was out of province and will require such a certificate. Never before I had such a frustrating experience with a purchase of a car. Never again I will purchase anything from Capital and would not recommend this particular dealership to anyone. By the way: this place was "Southgate Pontiac, Buick, GMC" before. It was a nice place to enter. I have purchased several cars from them in the past. Now, the place, especially the show room looks runned down, like a car dealership in the Soviet Union. More