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Capital GMC Buick Cadillac - Service Centre

Regina, SK

4.6
209 Reviews

209 Reviews of Capital GMC Buick Cadillac - Service Centre

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March 09, 2018

Oil change completed dealership has friendly staff with accessible hours and in a good location Staff listened to my concerns and referenced checklist to confi More

by Deb farm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thuricke
Mar 09, 2018 -

Capital GMC Buick Cadillac responded

Thanks for the kind review, Deb. We really appreciate your feedback and it's great to hear you had an awesome oil change. We'd love to see you again in the near future and happy driving! - Richelle

March 02, 2018

Awesome Customer Service So I pulled in at 7am on a Wednesday morning to Capital GMC Regina. Had a bad leak of oil. Pulled up to Colleen Jeeves my service advisor. She let me More

by ChristinaN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen Jeeves
Mar 02, 2018 -

Capital GMC Buick Cadillac responded

Thanks for this awesome review, Christina. We're glad to hear you had a great recent experience with our service team, specifically Colleen. It was a pleasure working with you and we hope to see you again in the future if you ever need anything. Happy driving! - Richelle

March 02, 2018

Great and knowledgeable staff. They are always helpful and provide information and feedback on my vehicle. They listen to my needs and address any issues I tell them about. Good Jo More

by Alander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oil change crew!, Mike Thuricke
Mar 08, 2018 -

Capital GMC Buick Cadillac responded

Hi Alander. Thank you for taking the time to write us a review. We're glad to hear you had an excellent service experience and that we were able to help you out. If you ever need anything in the future, we'll be happy to see you again. Happy driving! - Richelle

February 27, 2018

Tire repair Pulled in talked to service advisor Shaun Nameth, explained the problem with the vehicle, and got right in and had tire repaired in about an hour. Ab More

by Camaro67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Nemeth
Mar 02, 2018 -

Capital GMC Buick Cadillac responded

Hi Camaro67. We really appreciate your kind review. We're glad to hear that you were happy with your recent service visit with Shaun and we hope to see you again in the future if you ever need anything. Happy driving! - Richelle

February 19, 2018

Excellent service, courteous and accomodating I have dealt at Capital for years and find them to be excellent at customer service, friendly and always accommodating. They provide great advice and More

by curt59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thuricke, Vanessa Hunter, Shayla Anderson
Feb 22, 2018 -

Capital GMC Buick Cadillac responded

Hi Curt59. Thanks for the awesome review! It's great to hear feedback from our customers so we know when we're doing a good job, and where we can improve. It was a pleasure working with you and we look forward to your next visit. Happy driving! - Richelle

February 18, 2018

Oil change I went in for an oil change that took close to an hour and a half. When I went to pay I found that they had put semi synthetic oil in when the oil cap More

by Gmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Thuricke
Mar 21, 2018 -

Capital GMC Buick Cadillac responded

Hi there. We're sorry to hear that your recent experience with our service team was not enjoyable. There's no excuse for our delay in response and I have sent your message to our management team. If you wouldn't mind responding here, or sending an email to help@capitalauto.ca with a phone number or email, we'll be in contact right away. We take our customers' complaints seriously, and we want to understand this situation better. We hope to hear from you soon! - Richelle

February 17, 2018

great visit Used the fast lane for oil change. Was greeted by friendly courteous service advisor. While collecting my information techs were on my truck right awa More

by R68GTO
Recommend Dealer
Yes
Employees Worked With
Mike Thuricke
Feb 22, 2018 -

Capital GMC Buick Cadillac responded

Hi there. Thanks for taking the time to give us some feedback about your recent experience with our service team. It was a pleasure working with you and if you ever need anything in the future, please don't hesitate to call! Happy driving! - Richelle

February 16, 2018

Very good aervice From the phone call to set up the appointment to the service I got at the dealer to the relaxing lounge, all excellent! Would recommend and return. More

by Booboo3845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Lueck
Feb 22, 2018 -

Capital GMC Buick Cadillac responded

We really appreciate your kind review and we hope to see you again in the near future. Happy driving! - Richelle

February 16, 2018

shock replacement Got a quote for rear shock replacement, very good response. Also asked what it would cost for both rear shocks to be done at the same time. All I nee More

by kenp
Recommend Dealer
Yes
Employees Worked With
Todd McCubbin
Feb 16, 2018 -

Capital GMC Buick Cadillac responded

Hi Kenp. Thanks for taking the time to write us a review about your recent service visit. We try our best to make everything as easy as possible for our customers so it's great to hear that you found us fast and efficient. We hope to see you again soon and happy driving! - Richelle

February 07, 2018

I was happy with service.. Service was great finished in less than a day. Vehicle interior was not marred in any way partsman were courteous ad friendly explained everything More

by Cranky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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