Capital GMC Buick Cadillac - Service Centre

I usually come to capital for oil changes however the last time i had to resort to Great Canadian Oil Change due to a time issue. Bad mistake and so impersonal. I'm happy i fought the construction traffi last time i had to resort to Great Canadian Oil Change due to a time issue. Bad mistake and so impersonal. I'm happy i fought the construction traffic today to come back to Capital as Tom was awesome. Very friendly and great sense of humor. He took the time to show me the filter that was very badly cloggged as well as booked me in for some warranty work on an oil leak. As well he let me know about some other work that should be taken care of soon that i was not aware needed servicing. I will keep coming back to get oil changed done here for this kind of service. Thanks More

James prepared the paper work for my service call. James prepared the paper work for my service call. Jeff answer my questions concerning the problem notice I had received concerning my car's air he James prepared the paper work for my service call. Jeff answer my questions concerning the problem notice I had received concerning my car's air heating system. Jessica processed my bill speedily. All employees were very friendly, patient and informative. They even helped me find a tv station so I could watch our Canadian athletes. More

The staff are super friendly and do not hound the customers. My 4 oil changes this week seem to be performed well and to my satisfaction (which is not always the easiest thing to do as I am picky). customers. My 4 oil changes this week seem to be performed well and to my satisfaction (which is not always the easiest thing to do as I am picky). Great job all. I must commend the service cashier as she was awesome to deal with. Ken More

Because GMC is very good with helping me with finding what ever i want when i want and how i want it Outstanding work and they have reliable machanics they are always ready to help out what ever i want when i want and how i want it Outstanding work and they have reliable machanics they are always ready to help out More

I purchased my 2010 Terrain from Capital and have always taken it back to them for service. I recently needed warranty work done and Colin offered to take my vehicle in for me and brought it home after wor taken it back to them for service. I recently needed warranty work done and Colin offered to take my vehicle in for me and brought it home after work, if that is not going the extra mile I am not sure what is. I received great service from the service department as well as they kept us informed of the status as the day went on. I am back on the road in an awesome vehicle and always recommend Capital and Colin when family, friends or co-workers are looking for new or used vehicles. More

As being a long term client with Capital, there was a time not so long ago that the degree of service I was receiving started to become very low and now what I would call not good quality. But as soon as time not so long ago that the degree of service I was receiving started to become very low and now what I would call not good quality. But as soon as Colin and his team took over, my experience has been nothing less than stellar.This has set the example of how a dealer or any business at that matter should operate and take care of their clients. I fully recommend this dealer for all your needs. And if you are not getting your service that you feel you deserve tell them. They will fix it. The End. More

Initially very skeptical of dealing with a woman that Jay Initially very skeptical of dealing with a woman that Jay Paull recommended, only with the fact that I was dealing on a truck. After meeting Sher Initially very skeptical of dealing with a woman that Jay Paull recommended, only with the fact that I was dealing on a truck. After meeting Sherry and having a lengthy conversation with her and checking the lot for trucks, I was quite impressed with her product knowledge, personality and customer service. I would highly recommend her to others. More

great guy very helpful would definitely use him again He was so polite and knowledgeable.we recommended him to friends who had a great sales experience. was so polite and knowledgeable.we recommended him to friends who had a great sales experience. More

We brought our CTS in for servicing then went out into the showroom to look at the Escalade - Everett was AMAZING in answering our questions and so very friendly and helpful!!! We will DEFINITELY be seein the showroom to look at the Escalade - Everett was AMAZING in answering our questions and so very friendly and helpful!!! We will DEFINITELY be seeing Everett in the near future and telling all our friends to see him ! More

After purchasing my second vehicle from Capital I thought that their service dept would be "looking out for a good customer." However, I found out that is not the case. I used Capital GM Quick Oil change s that their service dept would be "looking out for a good customer." However, I found out that is not the case. I used Capital GM Quick Oil change service for the last three years. Recently, I went to a stand alone oil change business and found their service far exceeds Capital GM's. (even though I spent alot of money at Capital and not the other place). The customer service level directed towards me at Capital has been severely lacking any sincerety and has made me seriously consider going someplace else, but also to tell everyone I know that the service at Capital is bad and their service employees (including the manager on duty) didn't really care about receiving customer feedback. Too bad Sherry Linton (a great sales person) works at Capital. I was hoping to go back to her to purchase my next vehicle, but I hesitate about buying another vehicle from a business who does not appreciate me as a customer. More