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Capital GMC Buick Cadillac - Service Centre
Regina, SK
209 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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209 Reviews of Capital GMC Buick Cadillac - Service Centre
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October 11, 2014
Worst dealer ever!!! Bought a brand new Cadillac ATS. Was scheduled an appointment for a factory recall on a Friday before the long weekend. Got a shuttle service to the d Bought a brand new Cadillac ATS. Was scheduled an appointment for a factory recall on a Friday before the long weekend. Got a shuttle service to the dealership at 530pm only to be told that they hadn't fixed my car. Terrible service and customer service. Now I'm without a car on the long weekend. No loaner car, no explanation for not fixing my car in time. Very disappointed More
by wkhan85
Employees Worked With
Not sure
August 05, 2014
Customer Service does not exist. Took my vehicle in for service in January before leaving on vacation. My son picked it up 2 weeks later. Unknown if anything was done and to make ma Took my vehicle in for service in January before leaving on vacation. My son picked it up 2 weeks later. Unknown if anything was done and to make matters worse the radio antannae was broken off. Spoke with a lady in service a few weeks later asking about vehicle, have not heard from her since. I have sent 4 emails to service and one to the service manager asking about my vehicle. No reply to date from anyone. Am I a less than pleased, hahaha yes you could say that. I guess this is the last resort. I do not remember who I have delt with, that was 8 months ago. At this point I would not recommend this dealership to anyone. More
by gpare
Employees Worked With
Todd McCubbin
February 18, 2014
I brought my Buick for general service the day first, every thing was ok, but when I went home I saw that they did not check anything, I came back, and my car was there for 4 days. They told me, some par every thing was ok, but when I went home I saw that they did not check anything, I came back, and my car was there for 4 days. They told me, some parts should be changed and they charged me for those parts. Honestly, I do not know that they changed those parts or nor, also, I do not know that the only problem was those part or not? They have some unprofessional technician which are not responsible for their work because they are NEW. I am not happy with this dealership at all an I wont recommend it because friend of mine also had the same problems. I wont buy any Amricans car any more. More
by johnmilton37
Employees Worked With
Colin Konanz
December 17, 2013
I would like the thank Capital GM for the quick and great service, my vehicle was in need of repair and being the holiday season I could not be without a vehicle. The service department went above and beyond service, my vehicle was in need of repair and being the holiday season I could not be without a vehicle. The service department went above and beyond to repair my vehicle quickly even thought they were busy. I tried to deal with another company and had absolute bad service (Wheaton Chev Olds). Capital GM gained a new customer today and I thank them for this. Happy Holidays More
by dagdagger
Employees Worked With
Shaun Nemeth
December 14, 2013
one of the best customer service experience ever . Even though I did not bought my Ford Fusion from Capital GMC I will be coming back to them for my service and regular maintenance stuff . I usually go to though I did not bought my Ford Fusion from Capital GMC I will be coming back to them for my service and regular maintenance stuff . I usually go to Bennett Dunlop Ford where I bought my car but i have not experienced quality service from them ever . Piyush told me the whole process inside out and how they will take proper care of my car like its their own . This guy needs a raise . More
by razorsharp
Employees Worked With
Piyush Kohli
December 13, 2013
Great great service and confident salesman Everette. Really knows his product and really assures you in the product. Highly recommend this dealership! Wonderful and class A service! Really knows his product and really assures you in the product. Highly recommend this dealership! Wonderful and class A service! More
by Sueatoz
December 09, 2013
I recently purchased a new vehicle from Allie and it was an amazing experience. I felt 0 pressure and she made me feel right at home. She found the perfect vehicle for me and made sure it fit in my budget. an amazing experience. I felt 0 pressure and she made me feel right at home. She found the perfect vehicle for me and made sure it fit in my budget. I would recommend her to all my family and friends More
by Jrej16
September 19, 2013
The service department has not fixed my issues in three trips to the dealership. The have no commitment to customer satisfaction or resolving the issues with my vehicle I have received several emails trips to the dealership. The have no commitment to customer satisfaction or resolving the issues with my vehicle I have received several emails asking for my comments on service and provided them but no one calls or is concerned about my outstanding issues. I received 500.00 for my used truck when I traded it in January 5, 2013 and now the dealership is offering 2,000.00 for any trade in. Not really fair. I could go on for a long time, but I'll leave it at that for now. I'd like to speak with Bruce Axelson in person. More
by bskaft1
September 13, 2013
I have bought several vehicles from Capitol and I was treated with respect . All staff are friendly and answered all questions that I had. All the staff greeted me upon arrival or just walking by, making treated with respect . All staff are friendly and answered all questions that I had. All the staff greeted me upon arrival or just walking by, making sure I had coffee or water. I will tell others to go to Capitol. More
by jlpc
