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Capital GMC Buick Cadillac - Service Centre

Regina, SK

4.6
209 Reviews

209 Reviews of Capital GMC Buick Cadillac - Service Centre

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October 10, 2017

Great Experience, worth the drive from Saskatoon I purchased my vehicle at Capital GM and brought it back for its first service and glad I did. The service department was fantastic to work with , the More

by Storman22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Williams
Oct 16, 2017 -

Capital GMC Buick Cadillac responded

Hi, Storman22. Thanks for the great review! We're beyond grateful to hear our service team exceeded your expectations. We're always striving to communicate and inform our customers as best as possible about the work that is being done to their vehicle and we're happy you appreciated that. Hope to see you again in the future and happy driving! - Richelle

October 05, 2017

Tire replacement Had the tire protection plan thought capital and they have always provided me with top notice service, have always gave good recommendations without b More

by KSelinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Howard, Shayla Anderson
Oct 16, 2017 -

Capital GMC Buick Cadillac responded

Hi, KSelinger. Thanks for the great review! We're happy to hear you had a great experience our service team and that you appreciated our honest approach. It's been a pleasure servicing your vehicle and we hope to see you again soon for anything else you may need. Happy driving! - Richelle

September 27, 2017

Capital gm review I was from out of town and I was provided a loaner while my Cadillac was in for maintenance and minor warranty work. I truly appreciated this to be More

by Caddy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin, my salesperson was great when I purchased this vehicle
Oct 16, 2017 -

Capital GMC Buick Cadillac responded

Hi, Caddy owner. We really appreciate your feedback and we're glad to hear you were impressed with our service. It would be an honour to serve you again. Happy driving! - Richelle

September 26, 2017

Yukon tire repair Thank you to everyone in the service drive thru for the quick tire repair on my Yukon! Quick, friendly, and a great price every time! More

by Regina2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Playford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Nickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Nemeth, Todd McCubbin, Dean O'Dell, Alexa Lueck, Shayla Anderson
Oct 16, 2017 -

Capital GMC Buick Cadillac responded

Hi, Regina2017! Thank you for taking the time to review everyone! It's been a pleasure serving you and we hope to see you again. Happy driving! - Richelle

September 25, 2017

It was all right They got me in on a busy day which was awesome. I told them just call me when it's done and they called me at 4 pm saying it will be done at 430 which More

by BoughtAGMCwhatAshame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't get the name of the service representative
Oct 10, 2017 -

Capital GMC Buick Cadillac responded

Hi there. Thanks for leaving us a review about your visit. We appreciate your feedback and although we're happy to hear you were able to get in while we were busy, it's unfortunate to hear that we missed the mark on delivering your vehicle on time and causing an extended wait. I'll be passing this feedback onto our management team so that we can work to improve our offerings. Happy driving! Dan S. - Capital GMC

September 23, 2017

Service I have always went to this dealership for service and have always had a good service experience people are great work is done in time More

by Ziffel58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Playford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Nickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2017 -

Capital GMC Buick Cadillac responded

Hi, Ziffel58. Thanks for the awesome review and for being such a loyal customer. We love hearing feedback from our customers and it's wonderful to know your experiences have always been great. Hope to see you again and happy driving! - Richelle

September 12, 2017

Generally Very Happy With This Dealership Generally I have been very happy with the service received at Capital GM. There was a slight problem with the tire rotation as performed by the techni More

by JN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Nemeth
Oct 16, 2017 -

Capital GMC Buick Cadillac responded

Hi, JN. We really appreciate you taking the time to review us and give some valuable feedback. We're sorry to hear that you had a problem with the service done to your vehicle and I'll be passing this message along to our management team for review so we can improve our services next time. Happy driving! - Richelle

August 26, 2017

Oil change, tire rotation The service centre is clean and staffed with friendly people. It's a good welcoming feeling entering the area. The waiting area is beautiful and offer More

by Knob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Temsland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serey Uy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hoffart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thuricke
August 04, 2017

awesome t9 friendly knowledgable justin was amazing to deal with eager to please listened answered all my questions offered suggestions have been t More

by robert
Recommend Dealer
Yes
Employees Worked With
Justin Hoffart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2017 -

Capital GMC Buick Cadillac responded

Hi, Robert! Thank you for taking the time to share your comments about Justin. We appreciate you sharing your sales experience with us and others and we look forward to serving you again in the future. We hope you enjoy every single mile in your new vehicle. Until next time, Alex.

July 24, 2017

Excellent Customer Service I contacted Ron Gelowitz when I received an engine light on my 2017 GMC Denali. I was very panicked as I was planning to take it on a scheduled road t More

by lthiele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Nemeth, Ron Gelowitz
Jul 24, 2017 -

Capital GMC Buick Cadillac responded

Thank you so much for sharing your experience with us, Ithiele. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Glad to hear that we were able to help you out and that you were able to use your GMC Denali for your road trip! Ron, Shaun, and the whole team will be thrilled to hear your feedback! Until next time, Alex.

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