Capital GMC Buick Cadillac

I went to different dealerships to find the right car i wanted. They were less interested in what i wanted and more in what they wanted to sell me. trying the sell the next model.....then i went to Capital wanted. They were less interested in what i wanted and more in what they wanted to sell me. trying the sell the next model.....then i went to Capital GMC where I was promptly greeted by the sales associate- Victoria Eggum and she helped me decide what were the right options i had and got all of them pulled out for me to have a look at them and test drive them if i wanted. I considered Ford Escape, Edge, drove Cadillac SRX4 & Terrain and then finally decided to buy the Terrain. Even when i was confused between buying Terrain and Srx, she never tried to sell me Srx over terrain just because it was more expensive or something which i felt at other places. I was never rushed to select one or buy one. I took my time and decided to buy what i wanted. She provided excellent customer service. Had she not told me that it was her first day at Sales floor and i was the first customer she was dealing with i would have never known that.I would like to congratulate both VIctoria and Capital GMC for that as i think they provide excellent training and let associates help customers only when they are ready. At the other dealership when i asked some questions regarding the car i was told by the guy helping me that he was still new and just joined last month so did not know much. I was okay with that till i came to Capital GMC and Victoria mentioned that it was her first day i could not help mentioning it here. I would certainly go back to Capital GMC and if Victoria is still working there would ask her help whenever i buy my next car and will certainly recommend to my friends as well. More

I have been shopping for a SUV for a while now and have been shopping with my wife to find a SUV for our growing family. We requested some information about the Buick Enclave that we saw online and wit been shopping with my wife to find a SUV for our growing family. We requested some information about the Buick Enclave that we saw online and within 30 minutes Trevor phoned us to book an appointment to look at the vehicle. I was very impressed with the promptness of his phone call. When we got to the dealership Trevor greeted us right away with enthusiasm and a smile. It was great to be treated like family. Trevor made us feel at ease within the dealership and showed us the Enclave which was parked just right outside the front door. Trevor answered all our questions about the vehicle and even let us take it for an extended Test Drive so we could be sure that we were purchasing the right vehicle for our needs. When we purchased the vehicle we came back the next day and Trevor explained everything about our new Buick and even helped us with our GM Onstar Setup. We were introduced to all the great staff at GMC capital and it was very nice to be part of this growing family of respected professionals. Trevor was courteous, polite and well spoken about the Buick Enclave. We would be more than happy to recommend Trevor and Capital GMC to all of our friends and family! More

They were just wonderful. They made us all feel very special, even our kids! Great deals and outstanding service!!! They all really went the extra mile! special, even our kids! Great deals and outstanding service!!! They all really went the extra mile! More

Mario was(is) awesome!! I came in not knowing a whole lot about cars, and I'm glad I ran into Mario. He put no pressure on me at all, we spent about 15 minutes talking before we even got to cars! I was a bit about cars, and I'm glad I ran into Mario. He put no pressure on me at all, we spent about 15 minutes talking before we even got to cars! I was a bit of a pain, but he knew something about every car on the lot, and was able to tell me how it would be beneficial for my situation or why it wouldn't be, while still allowing me to select my car free of pressure tactics or corny lines! We spent nearly the entire day together without me ever feeling like Mario was sick of me lol, even after I told him I probably would not buy that day. I came back a couple of days later and I found the perfect car, and they did everything they could to get it into my budget! Thanks Capital, and thank you Mario for everything!! More

Service was great, friendly, knowledgeable staff and would recommend dealership to friends. Have mentioned Capital to a couple of friends already. Couldn't ask for a better sales or financing staff. Cl would recommend dealership to friends. Have mentioned Capital to a couple of friends already. Couldn't ask for a better sales or financing staff. Clean, sharp looking dealership with loads of choices for vehicles to purchase - if anyone is looking for a new vehicle- Capital is the place to go. More

Great Service from the dealer! Once the paperwork was Great Service from the dealer! Once the paperwork was being filled out I found Jazz to be pushy when I told her I did not want extra warranty. Great Service from the dealer! Once the paperwork was being filled out I found Jazz to be pushy when I told her I did not want extra warranty. More

I been looking for a car for 4 months, I called Capital GMC to see if I could come down to look at a Buick Regal. I met with Ron Gelowitz, who was very helpful & informative. I was disappointed in the 2013 GMC to see if I could come down to look at a Buick Regal. I met with Ron Gelowitz, who was very helpful & informative. I was disappointed in the 2013 Regal, but Ron suggested other cars, l might like to look at. He showed me the Buick Verano & the Encore. My husband & I took both vehicles out for a test drive. We said we would like to think about it. Ron thought that was a good idea. There was no pressure. a few days later I went back to purchase the Verano. When I went back to pick up my new car Mona & Ron gave me all the necessary information I needed. they worked very well as a team ensuring I was helped & informed. Mona gave me a tour of Capital GMC & explain about the service department. I have never seen such a clean service area, impressive. She took me to get my new plates & insurance. Ron was very patient explaining all the component's of the car. He walked me through all the areas of my new Verano. After a couple of days, Ron called to see if everything was running smoothly & to see if I needed help. I was quite surprised with the follow up call & the willingness to be of service to me. It was the best scar shopping experience I have had. Thank you More

Lana was very helpfull and knowledgeable, if she was unsure of the answer she would find it out for us. the dealership itself is very nice presentable and clean, I really appreciated everything that eve unsure of the answer she would find it out for us. the dealership itself is very nice presentable and clean, I really appreciated everything that everyone at the dealership did for me. The price for the truck was very competive to others in the area that I was looking at. At first i had a few concerns with the truck but when I brought them to Lana's attention she looked after them and get everything that I asked about fixed ASAP. I highly recommed Lana to anyone that is looking for a new/used vehicle. More

I love the people there! They all went the extra mile to I love the people there! They all went the extra mile to get me what I wanted, I am very happy with my new 2013 GMC Sierra Nevada. This dealership I love the people there! They all went the extra mile to get me what I wanted, I am very happy with my new 2013 GMC Sierra Nevada. This dealership really cares about their customers and work like a big family to get things done. I was always greeted with a smile and a handshake and they listened to my concerns.They all worked together to get me a great deal on the vehicle I wanted, nobody tried to sell me something different. Its like they can read your mind, they also worked hard to get me the best deal possible. I would recommend these guys to anyone looking for a new vehicle. More

Taylor was awesome. She is very friendly, easy to talk to and most importantly to me, she didn't BS me when I asked a technical question that she didn't know the answer to. She was very quick to find out an and most importantly to me, she didn't BS me when I asked a technical question that she didn't know the answer to. She was very quick to find out any information she was unable to provide me with on the spot. She sat down and carefully listened to my needs and wants and found a perfect truck for me. There was no pressure to up sell me into something I didn't want or need. I would definitely deal with her again!!! I went into the dealership looking for a used truck and she was able to get me into a new truck for a lower payment that a used truck! Sadly I was not happy with the service side of the dealership. The truck was not ready when promised.... but Taylor went above and beyond. She washed my truck herself so i could take delivery of it as well as making sure I understood how to use some of the gadgets in my new truck. Overall as a whole Taylor Is 5 star all the way. The dealership as a whole, is sadly less. The delay in my truck being ready as promised has sadly taken away from the good experience I was hoping for. More