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68 Reviews of Capital Ford Winnipeg - Service Centre
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October 19, 2017
Service at capital is fantastic , working with Reg is a pleasant part of my day he is respectful knowledgeable and gets right to the point and follows up at capital is fantastic , working with Reg is a pleasant part of my day he is respectful knowledgeable and gets right to the point and follows up More
by Rona guy 123
October 05, 2017
Service Issue I purchased a brand new Ford Edge in 2014 from Capital, took it exclusively to Capital for all the regular maintenance and servicing. The 3 days after I purchased a brand new Ford Edge in 2014 from Capital, took it exclusively to Capital for all the regular maintenance and servicing. The 3 days after the 3 year warranty expired we brought the vehicle in because it was making a odd sound in the back, we were told it was because the roters were rusted and the brake pad were close to needing to be replaced. As a result it damaged the right rear Calper. I understand that regular maintenance is required but when I bring my vehicle in for the regular maintenance and servicing I expect it to be done and unfortunately that was not the case with Capital. The last 2 times I brought it in it was discovered they did not check much of anything which resulted in the damage if the vehicle. I was trusting them to tell me when things needed to be done and unfortunately they failed to do this when I was paying them to service the vehicle. Now they want to charge me for everything because I’m 3 days over the warranty. Just another example of why the car industry has such a poor reputation and why people like me have no faith or trust in them to do the right thing. More
by Bolinyk
Employees Worked With
October 03, 2017
Tire change Came to the dealership to purchase a tire for my Edge and have the tire installed. As usual Rej was terrific. I’m glad Rej is there for my car service Came to the dealership to purchase a tire for my Edge and have the tire installed. As usual Rej was terrific. I’m glad Rej is there for my car service needs. More
by Phil
Employees Worked With
September 19, 2017
Quick service! Came in for a quick oil change and was able to be done within their estimated time. Pleased with the fast and friendly service! Thanks Came in for a quick oil change and was able to be done within their estimated time. Pleased with the fast and friendly service! Thanks More
by dkcarguy
September 14, 2017
Excellent Service ad Fast Too. Came in for oil change. Wasn't in a hurry as I had things to do with I walking distance of the dealership. Work was completed and u was notified befor Came in for oil change. Wasn't in a hurry as I had things to do with I walking distance of the dealership. Work was completed and u was notified before I was ready to pick up my vehicle. More
by Runner2017
September 02, 2017
Service with a Smile My smile, that is...as I was very pleased with my latest Capital Ford vehicle service experience! Thank you, Rej, for listening to my concerns and My smile, that is...as I was very pleased with my latest Capital Ford vehicle service experience! Thank you, Rej, for listening to my concerns and for rectifying them in a seamless, caring manner. My wait time was quite reasonable, and I appreciated the phone call when my vehicle was ready. Thank you, folks, for helping keep my vehicle in tip top shape! James Kilgour More
by knightofchivalry
Employees Worked With
August 29, 2017
Efficient Scheduling appointments made easy. Attentive to your concerns and helpful in connecting you with the appropriate department, Accommodated my service Scheduling appointments made easy. Attentive to your concerns and helpful in connecting you with the appropriate department, Accommodated my service according to trips into the city. Friendly bunch! More
by Explorer
Employees Worked With
Gage and Lois
August 26, 2017
Above and beyond Another great experience at Capital Ford. Everyone you deal with is very friendly and super competent at their job. I recieved a phone call from my ne Another great experience at Capital Ford. Everyone you deal with is very friendly and super competent at their job. I recieved a phone call from my new sales representative the day before my oil change and arranged to do a meet and greet as he was taking over my file. As sad as I was to leave the care of Eric Reece, I was happy for his promotion to floor manager. My new sales contact person, Jeff G, was extremely pleasant and I feel as though I have been well looked after during this transition. The staff at Capital Ford make me feel like I am a valued customer. More
by Alecia Brown
Employees Worked With
Eric Reece, Jeff Gemmell
August 25, 2017
excellent service Service advisor (Rej) is outstanding - always goes the extra mile and actively seeks ways to ensure we're completely satisfied! Have purchased a nu Service advisor (Rej) is outstanding - always goes the extra mile and actively seeks ways to ensure we're completely satisfied! Have purchased a number of vehicles from Murray and extended warranties from Cathy. In all cases, have been very pleased - honest, reliable, friendly! More
by christopher thomson
August 24, 2017
Not happy at all Our 2017 mkz come with 1 key , computer says2 issued. Salesman said that's the way it is Somewhere someone has the second key and can drive away with Our 2017 mkz come with 1 key , computer says2 issued. Salesman said that's the way it is Somewhere someone has the second key and can drive away with my car A Lincoln employee as they were the only ones with posession We are not happy and will make sure others know it if the key is not found by your dealership More
by Nothappy
