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Capital Ford Lincoln Inc. - Service Center

Regina, SK

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50 Reviews

50 Reviews of Capital Ford Lincoln Inc. - Service Center

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November 20, 2021

Always have received top notch service. Interactions with management staff have always created a positive customer experience with consistent professionalism everytime I'm at the dealership. Highly reco More

by Leppa82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Leibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Leibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McManus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darcy Prokopetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mckechnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Capital Ford Lincoln Inc. responded

From all of us at Capital Ford Lincoln - Thank you for your loyalty and please enjoy what you drive.- Brad

September 16, 2021

Fast professional and courteous service, great desk staff, clean comfortable waiting area. Covid protections in place! More

by Richard S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Maksymew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Capital Ford Lincoln Inc. responded

Thank you so much for taking the time to write this review. We are so glad that you had a good experience at Capital. We look forward to doing business with you in the future! -Addison

June 25, 2021

Great service, was given a courtesy vehicle to use. I never felt in the dark, I felt the communication was amazing! Kristen is amazing and kind, and you know you're in good hands when she is taking care More

by kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Rinas
Jun 25, 2021 -

Capital Ford Lincoln Inc. responded

Hello Kat, we are so glad to hear you had a superior experience when visiting our shop. Our common goal is to constantly strive to deliver the very best by matching people that love their work with products and services that rock! We are delighted to hear that Kristen was amazing to work with and will pass along your kind words. We invite you to join us again. You can count on us to pour our hearts out and try our best to make your experience one worth bragging about. Happy Driving - Denise

July 16, 2020

I run a fleet of trucks across western Canada, and the truck service dept.at Capital Ford is by far the best to deal with. More

by Jackson
Recommend Dealer
Yes
Employees Worked With
Keil Rudniski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mckechnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Maksymew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Capital Ford Lincoln Inc. responded

From all of us at Capital Ford Lincoln we appreciate your efforts in recognizing our dealership. Make it a great day and hurry back! - Brad

July 13, 2020

Service Advisor for my car boot After explaining my issues with my car forb and not being able to get access to my car boot, Keil was really helpful through his customer service and More

by uzomaezeonwuka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keil Rudniski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Capital Ford Lincoln Inc. responded

What a great way to begin our day at Capital Ford Lincoln - THANK YOU so much for all your efforts in recognizing Keil. We know you have many choices when selecting a brand/dealer and we're all very honored to have been chosen to handle all your car care needs.- Brad

March 30, 2019

Not to happy. I had my truck in for an update, I was told I needed brakes and rotors, I had the brakes replaced and there was 50% left, no need to be replaced? I wi More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darcy Prokopetz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Capital Ford Lincoln Inc. responded

Hello Gary, We really appreciate that you took the time to rate us. We are sorry that you didn't get the experience you were looking for and we would like to do our best to make it right. We're always looking to hear feedback from our customers so we can improve our services in any way. That being said, if you wouldn't mind sending an email to help@capitalauto.ca with any comments, we would be happy to get in touch with you about the matter. Sincerely, -Alex S.

May 10, 2018

They came to the rescue! I recently departed Regina on my way to Saskatoon when my car broke down on the highway. Having never used any of the auto dealerships in Regina befor More

by Shawn39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson, Logan Kabrud, Kurtis Fehr
May 11, 2018 -

Capital Ford Lincoln Inc. responded

Hi Shawn39. We really appreciate your honest review! We're sorry to hear about your vehicle troubles, but we're glad that we were able to help you out. Thank you for trusting us and giving us a chance. Congrats on your new vehicle and if you're ever in Regina again, feel free to stop in! Happy driving! - Richelle

April 26, 2018

Great Service! I visited Capital for my first oil change and tire change over the other day. My salesman escorted me to introduce me to the service person to ensure More

by GTamaki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abhijit Gavali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pratik Patel
Apr 27, 2018 -

Capital Ford Lincoln Inc. responded

Hi Graham. We really appreciate that you took the time to leave us some feedback! It's great to hear that your recent service visit was enjoyable and if you ever need anything in the future, we hope you think of us. Happy driving! - Richelle

April 24, 2018

Always friendly, immediate service Any time I show up at the dealership, my service needs are always accommodated within minutes ... and with a friendly helpful smile. Always a pleasur More

by hcrofts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndon Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fenton
Apr 25, 2018 -

Capital Ford Lincoln Inc. responded

Hi hcrofts. Thank you for taking the time to write us a review about your recent service experience. It was a pleasure working with you as welland we hope to see you again in the future. Happy driving! - Richelle

April 24, 2018

Capital Ratind I've always good service whether it was at the time of purchase or when I've taken it in for scheduled maintenance and warranty work. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcy Prokopetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse James Nazarchuk
Apr 25, 2018 -

Capital Ford Lincoln Inc. responded

Thanks for taking the time to leave us this honest feedback, Jerry. We're glad to hear that you've always had a good experience with our service team and we want to thank you for your continued service. Hope to see you soon and happy driving! - Richelle

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