Capital Ford Lincoln Inc.

I had a BAD experince at Nissan.they had sold me a 2013 vehicle Marano.the salesman told me it was FULLY loaded with heated & cooling seating which he knew I really wanted.when Icouldn't find how the cooli vehicle Marano.the salesman told me it was FULLY loaded with heated & cooling seating which he knew I really wanted.when Icouldn't find how the cooling seats worked I called the salesman and he then informed me that it didn't come with cooling seats.Nissan would do nothing to compensate me for their sales person s mistake.I went over to Capital Ford and the experience was totally unbelieveable.They were very freindly & proffesional& most important I'm driving a limited edtion 2013 Lincoln I love it & it has heated & cooling seats.NISSAN should maybe take some lessons from these people.Thanks so much Jonathan. More

I give this rating because my fiance and i were treated kindly and fairly and they did an excellent job to keep us happy. In our best interest we would recommend a few friends to go to capital Ford and Lin kindly and fairly and they did an excellent job to keep us happy. In our best interest we would recommend a few friends to go to capital Ford and Lincoln. More

The customer service and information I received from Ryan was excellent. He is knowlegable and was able to answer all of my questions. I feel very comfortable in my new vehicle! was excellent. He is knowlegable and was able to answer all of my questions. I feel very comfortable in my new vehicle! More

Great service. We kept these employees working hard and late on a Friday evening. All of them did that without complaint. Joe was particularly helpful in explaining the workings of our new vehicle, again late on a Friday evening. All of them did that without complaint. Joe was particularly helpful in explaining the workings of our new vehicle, again past regular work hours, it was much appreciated. More

Buying my new truck was very enjoyable! Adrien&Jonathon made me feel comfortable from the start to the finish.I will tell others to shop at Capital Ford, because sales and service staff are Adrien&Jonathon made me feel comfortable from the start to the finish.I will tell others to shop at Capital Ford, because sales and service staff are awesome !! More

We had a wonderful experience. Phil Neill was an awesome salesman and went over the top with service. Jason was great with the financing,very informative and helpful. Such a nice atmosphere,as a woman I fee salesman and went over the top with service. Jason was great with the financing,very informative and helpful. Such a nice atmosphere,as a woman I feel very comfortable there.My husband loved it also. They are fixing our old truck and I am taking my car to the autobodybut we love ,love our ford f150 truck we bought at Capital Ford,Lincoln. We applied online and they had trucks ready to show us,no pressure,so easy.The first one they showed us was the perfect fit. Thankyou for making what can be a very stressful event into a fun, excitng pleasurable thing !!! More

Joe was great! He was very honest, knowledgeable and I felt no pressure at all. He was available to answer all of my questions! Thanks Joe felt no pressure at all. He was available to answer all of my questions! Thanks Joe More

I had excellent service, my salesman Brennan, was very knowledgable and easy to work with in finding my new truck. All of my questions were answered, and I found this to be a very good experience overall. knowledgable and easy to work with in finding my new truck. All of my questions were answered, and I found this to be a very good experience overall. More

Excellent service. I told the salesman what I was looking for in a vehicle. He took me to a vehicle he thought I would like right of way. Took it on a test drive and ended up buying the truck for in a vehicle. He took me to a vehicle he thought I would like right of way. Took it on a test drive and ended up buying the truck More

My husband and I went to Capital to purchase a new truck. During the first visit, my husband went alone and browsed available trucks (both new & used). Upon finding a potential vehicle, he told Chad that he' During the first visit, my husband went alone and browsed available trucks (both new & used). Upon finding a potential vehicle, he told Chad that he'd think about. In the weeks that followed, Chad called and texted my husband every once in awhile; asking if he was still interested. There's a fine line when it comes to being an overbearing salesperson - and Chad never crossed that line. He was very casual yet professional while dealing with us. Upon returning, we decided on purchasing a '12 F-150 Lariat instead of the '10 we were looking at earlier. Our decision was definitely impacted by both Jeff & Chad, but we are ultimately happier with the choice we made. Jilles was also wonderful to deal with. He made my husband & I feel at ease and answered all of our questions in detail. I appreciate that he took the time to explain what our payments were going to be and how all the costs were broken down. Thanks again to Chad, Jeff, & Jilles for all your help in finding me a new truck! More