Capital Ford Lincoln Inc.

Far Exceeded My Expectations I have to be honest, I really needed a new vehicle, and I was absolutely dreading it. The last time I attempted to purchase a new vehicle, at a differ I have to be honest, I really needed a new vehicle, and I was absolutely dreading it. The last time I attempted to purchase a new vehicle, at a different dealership, my experience was so bad, not only did I not purchase a vehicle, I dragged my feet for a year and a half on even attempting again. From the moment a put through my internet application, my experience was fantastic. I was contacted within an hour,. My pre-approval was complete and I was car shopping the next day! The sales individuals asked enough questions to get me the vehicle I have wanting for years! Andre was very thorough, going through all the details of the vehicle. I had multiple test drives and was able to take the vehicle home over night to show my husband. The sales manager and finance manager were also exceptional. I was provided with a complete vehicle history, no surprises! There was a small problem with my key fob, it was rectified immediately. I'm even booked in for my first free oil change! The finance manager, Tyler, was exceptional at going through my application, again, no surprises! After my previous experience, I just kept waiting for the shoe to drop, so to speak, and it didn't. It was an absolute pleasure to do business at this dealership. I will be recommending Capital to all my friends and family. Capital now has a new long term customer! More

an awesome experiance I was treated with such friendliness and patience in answering all my questions.I have never felt so special in a dealership before and yet they gave I was treated with such friendliness and patience in answering all my questions.I have never felt so special in a dealership before and yet they gave me a much better deal then any where else. More

Simple purchasing experience I found the personnell at Capital Ford to be very friendly, knowledgeable, and helpful. From when I first walked in until I drove away in my new to me I found the personnell at Capital Ford to be very friendly, knowledgeable, and helpful. From when I first walked in until I drove away in my new to me Ford, I was made to feel welcome and received the utmost in respect. More

Amazing Experience I have nothing but good to say about this dealership. As I was buying my first car they made it so extremely easy. My sister had been screwed over pre I have nothing but good to say about this dealership. As I was buying my first car they made it so extremely easy. My sister had been screwed over previously at a different dealership so I was hesitant on going through a dealership with the finance part of the deal. But Ryan and Sara both reassured me and Tylor took me through step by step. They made sure that I got the right car for me and wouldn't stop helping me till I did. I'm so happy with my purchase! More

Great Service We had a great experience at Capital Ford. Adam, our salesperson, was very helpful. He went the extra mile to ensure we were happy. Blayne also made s We had a great experience at Capital Ford. Adam, our salesperson, was very helpful. He went the extra mile to ensure we were happy. Blayne also made sure we were looked after and was there to congratulate me when I picked up the vehicle. Jenn was very thourough in the finance department. Overall from walking in to leaving with a new vehicle, we were given great customer service. More

Great experience! We were greeted right away, given lots of options based on what we were looking for, were never pushed into anything, and finalizing the deal was quic We were greeted right away, given lots of options based on what we were looking for, were never pushed into anything, and finalizing the deal was quick and easy. They even allowed me to take the vehicle home overnight so I was sure about my purchase. More

Great experience Walking into Capital Ford I was recommended to go to Kevin so I knew who I wanted to deal with. Once in the office he asked the important questions in Walking into Capital Ford I was recommended to go to Kevin so I knew who I wanted to deal with. Once in the office he asked the important questions in what I'm looking for in a vehicle. He had a plan and knew exactly what vehicle to show me. He then took me on a test drive and showed me everything the vehicle had to offer. More

Great Experience Compared vehicles and salesmen at multiple dealers, was very happy with Capital. The salesman found the vehicle with every feature I wanted and then w Compared vehicles and salesmen at multiple dealers, was very happy with Capital. The salesman found the vehicle with every feature I wanted and then was more than willing to negotiate on price/free add ons. Would recommend to anyone. More

Focus purchase This dealership was welcoming from we arrrived. Helpful and courteous. We where introduced to the salesman Ryan promptly. He was knowledgeable, and he This dealership was welcoming from we arrrived. Helpful and courteous. We where introduced to the salesman Ryan promptly. He was knowledgeable, and he did not try to sell me a vehicle that I did not want, which is very important to me as I would have not purchased a vehicle or even entertained veiwing vehicles that I had no intention of purchasing. More