Capital Chrysler Jeep Dodge - Service Centre
Ottawa, ON
388 Reviews of Capital Chrysler Jeep Dodge - Service Centre
I recently brought my 2014 Ram 1500 Big Horn 4x4 Crew Cab to Capital Dodge for a corroded oil pan replacement and some scheduled maintenance. As always, I received great service and very pleased with the wor to Capital Dodge for a corroded oil pan replacement and some scheduled maintenance. As always, I received great service and very pleased with the work performed. The service advisors are always great. I don't see a point of ever going anywhere else. More
They were great getting all the work done and the communication with Ryan was great as well communication with Ryan was great as well More
Wow. On our way to NS through Ottawa. and truck was making a noise. stopped in at 8am and they looked determined the water pump was failing. They fixed in on spot within an hour and had me back on th making a noise. stopped in at 8am and they looked determined the water pump was failing. They fixed in on spot within an hour and had me back on the road. So grateful they were able to squeeze us in during what was obviously a busy morning. More
Brent always does the extra to help find the answer of my question. Their warranty works great!! Their appointment and working system works smooth and easy even with the lock down situation. question. Their warranty works great!! Their appointment and working system works smooth and easy even with the lock down situation. More
This dealer refuses to do warranty work by saying parts are not defective or covered due to lack of service. Avoid this dealership and beware! are not defective or covered due to lack of service. Avoid this dealership and beware! More
Ryan and the team are great always take great care of us. The overnight drop works well and they had the work done early so we could get on with our day. The overnight drop works well and they had the work done early so we could get on with our day. More
I truly appreciated the friendly service, and excellent communication regarding the servicing requirements for my vehicle. My concerns were addressed with the utmost care. During this time of global uncert communication regarding the servicing requirements for my vehicle. My concerns were addressed with the utmost care. During this time of global uncertainty I was thankful for this pleasant experience. More
The service is always prompt and efficient. They attempt to be on time and explain why they are not if that is the case. The sales department is manned by polite and knowledgeable staff and you never enter to be on time and explain why they are not if that is the case. The sales department is manned by polite and knowledgeable staff and you never enter their department without acknowledgement of your presence. The entire building is clean and bright. More
Service team was great. Lots of issues came up but the communication from Ryan was great. Can’t help that you go in for an oil change and it turns into a 4 day adventure. Ryan got me a rental to communication from Ryan was great. Can’t help that you go in for an oil change and it turns into a 4 day adventure. Ryan got me a rental to use during the time and was great with letting me know status changes. Experience was great for a crappy situation. More
Fast efficient and friendly. Service completed within estimated time period quoted. Appointment booking was courteous and flexible. Waiting room is comfortable. Highly recommend this service department. estimated time period quoted. Appointment booking was courteous and flexible. Waiting room is comfortable. Highly recommend this service department. More