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Capital Chrysler Jeep Dodge - Service Centre

Ottawa, ON

4.0
388 Reviews

388 Reviews of Capital Chrysler Jeep Dodge - Service Centre

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September 27, 2021

I recently brought my 2014 Ram 1500 Big Horn 4x4 Crew Cab to Capital Dodge for a corroded oil pan replacement and some scheduled maintenance. As always, I received great service and very pleased with the wor More

by RL In Kanata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle McColl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

They were great getting all the work done and the communication with Ryan was great as well More

by siherb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Wow. On our way to NS through Ottawa. and truck was making a noise. stopped in at 8am and they looked determined the water pump was failing. They fixed in on spot within an hour and had me back on th More

by rjbuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Listman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Brent always does the extra to help find the answer of my question. Their warranty works great!! Their appointment and working system works smooth and easy even with the lock down situation. More

by H.R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

This dealer refuses to do warranty work by saying parts are not defective or covered due to lack of service. Avoid this dealership and beware! More

by russ
Recommend Dealer
No
Employees Worked With
Ryan Rodney
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2021

Ryan and the team are great always take great care of us. The overnight drop works well and they had the work done early so we could get on with our day. More

by siherb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

I truly appreciated the friendly service, and excellent communication regarding the servicing requirements for my vehicle. My concerns were addressed with the utmost care. During this time of global uncert More

by Mary-Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Listman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2021

The service is always prompt and efficient. They attempt to be on time and explain why they are not if that is the case. The sales department is manned by polite and knowledgeable staff and you never enter More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Russett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle McColl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris MacCuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Service team was great. Lots of issues came up but the communication from Ryan was great. Can’t help that you go in for an oil change and it turns into a 4 day adventure. Ryan got me a rental to More

by siherb2
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Fast efficient and friendly. Service completed within estimated time period quoted. Appointment booking was courteous and flexible. Waiting room is comfortable. Highly recommend this service department. More

by J_s_h_99216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Ovington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Karnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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