Capital Chrysler Jeep Dodge - Service Centre

I was on vacation in Ottawa, had purchased a new Vehicle at Peel Chrysler which I had issues with from day 1. Brought the vehicle to Capital Dodge to have them investigate vibration issue, they balanced my at Peel Chrysler which I had issues with from day 1. Brought the vehicle to Capital Dodge to have them investigate vibration issue, they balanced my tires and sent me on my way. Took the vehicle back out and vibration was still the same. Wen't back the next day, sat in service department for 6 hours! At no point did my service advisor Bradley ever provide me an update or offered to drive me somewhere so I could pickup lunch or coffee. After sitting there for 6 hours they came back, told me it was fixed, took the vehicle back out for test drive, same issue. Returned to dealer where i was told there was nothing more they could do and that I needed to contact the tire manufacture and get them to look at the tires as they were defective. Called tire manufacture, she right away advised that it is the dealers responsibility to contact them as this is a new vehicle. Peel chysler contacted Capital Dodge to try and get them to work with Kumho to figure this out but they more or less washed there hands of the issue and refused to cooperate. " What dealer in there right mind allows a customer to drive off their lot with defective tires?" All this to say I was not impressed with Capital Dodge and my service advisor Bradley. I have never in my life sat 6 hours in a service department and have my service advisor walk pass me countless times pretending I don't even exist. This is my first Dodge and it's been a total dissaster. My advice,, don't buy a Dodge and if you do do not buy or have it serviced at Capital Dodge. More