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Capital Chrysler Jeep Dodge - Service Centre

Ottawa, ON

3.6
391 Reviews

391 Reviews of Capital Chrysler Jeep Dodge - Service Centre

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February 09, 2015

Excellent Service is the Norm When I was shopping for my Fiat, the salesperson at another dealership told me that the service at Capital Dodge was a 2 and his dealership had a 5 ra More

by MaryanneTaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 10, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for your feedback Maryanne! We're glad to hear you didn't believe the other salesperson and bought and service from our store. We are still the number 1 Fiat Boutique in Ottawa and will always do our absolute best to take care of you and your Fiat. We passed along the message to Ryan, that he needs to stay here for a long long time. He agreed.:)

February 07, 2015

What an excellent experience! I needed to stop in somewhere and have my windshield wipers looked at ;because they no longer worked and falling off. I thought of going to a GM deal More

by Rolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 10, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for the wonderful story Roland! We love hearing not only that we gave great service, but that we gave a great experience as well! We look forward to seeing you soon and taking good care of you and your 2012 Grand Caravan in the future.

February 06, 2015

The only dealership I trust with my Jeep Wrangler As a Jeep owner for a few years now, I've dealt with many different dealerships in the Ottawa area, however, there is only one that I truly trust to c More

by richard_buffet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 10, 2015 -

Capital Chrysler Jeep Dodge responded

richard_buffet, thanks for taking the time to review our dealership and shining a spotlight on Ryan Rodney. You're right when you say he's truly an asset to the Capital Dodge team - because we feel the same way! We're so happy to have earned your business, and look forward to keeping you and your Wrangler happy and healthy.

February 05, 2015

Great Experience!!! Whether it was purchasing my Dodge Journey, or bringing it in for service, the staff at Capital Dodge Chrysler Jeep have always been helpful, honest, More

by mmcgregga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Berezowski
Feb 24, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks mmgregga for taking the time to review our Service department, and our star Service Advisor Ryan. We're always happy to hear about our customers experiences with us, and appreciate the feedback. Ryan is an asset to our Service Team and will always greet you with a smile. We're looking forward to seeing you and your Journey at your next Service appointment!

February 04, 2015

honesty and integrity Would like to comment on Ryan Rodney and the level of honesty and respect he shows me when I have my Jeep inspected. Most recently had my jeep looked More

by pthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 06, 2015 -

Capital Chrysler Jeep Dodge responded

Pthomas, we really appreciate you taking time out of your day to share your experience with Ryan in our Service Department. He's an asset to our team and really understands the importance of quality customer service. We're happy to hear you came to us with your concerns and that you were heard, repaired with confidence and sent home a safe and happy Jeep owner. We're thrilled to help and earn your business.

December 22, 2014

Best Service I've ever Received My wife had major concerns when the tire pressure light came on as she is a safety freak. I brought it in to capital dodge as we always do and Ryan g More

by Kyle V. L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for your feedback Kyle! We're very proud of our Service Advisors and the quality of customer service and vehicle knowledge they share with our clients. We'll be sure to pass along your kudos to Ryan. He's definitely an asset to our team.

December 01, 2014

Fast and friendly service I had a wonderful experience when I came in with my Dodge Journey. The sales rep, Ryan Rodney quickly attended to all my needs and provided me with a More

by Violetta1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 26, 2014

warranty service Approaching the 100 thousand km mark on my 2011 dodge ram 1500. In the past 2 weeks my vehicle has been in the shop 3 times for 2 different issues. More

by hemi87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 19, 2014

Warranty work /oil change / winter tires / brakes I have had to have ALOT of warranty work done on this car over the years (being a first model year, this is somewhat expected). Although it has been More

by Kyle Hagerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil (shuttle Driver), Ted Cameron
November 18, 2014

Ryan Rodney = best service ever! I love my Fiat 500 and when it needs to head to the shop, Ryan Rodney always provides the very best service. He is extremely knowledgeable, helpful an More

by Fromthecoast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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