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Capital Chrysler Jeep Dodge - Service Centre

Ottawa, ON

4.0
388 Reviews

388 Reviews of Capital Chrysler Jeep Dodge - Service Centre

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May 21, 2015

Good C.S. attitude but quality of work to be improved I had a mixed experience with this dealer when bringing my car for service. The problem in my car was accurately tracked down to a defective part, but More

by mf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jun 04, 2015 -

Capital Chrysler Jeep Dodge responded

Dear mf, It pains me to hear you have mixed emotions regarding your recent dealership experience. We can assure you that our team goes to great lengths so that customers like you get the best service experience possible. Since your visit I have spoken to my mechanics about the quality we expect here at Capital. Also, I tried to contact you to offer further help but unfortunately with no luck. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Best, Kyle McColl Service Manager, Capital Dodge 613-271-7901

May 09, 2015

Recall service Ryan Rodney was fantastic to work with. He was very professional, friendly and kept me up to date as the recall service was being performed. If you More

by Olivia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 08, 2015

Very Satisfactory Nick Hall was first rate. He ensured that I was aware of the work that was required, including additional work not readily apparent. Neil McColl, Sh More

by GRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil McColl, Nick Hall
Jun 05, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for the review GRC! We're happy to hear you had a great service and shuttle experience with us. Both Nick and Neil are assets to the Capital team!

May 05, 2015

Extremely Knowledgeable & Friendly Service I dealt with Nick Hall and was extremely impressed with the service I received. I had a differential cable come loose and I pulled in and they assesse More

by BigRedMachine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hall
May 05, 2015

Recall service My service was performed through Nick Hall. The service was completed ahead of schedule and was checked out in reasonable time. The only thing that More

by RobertW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hall
May 04, 2015

Service on my car Had my vehicle serviced with Nick Hall, he took the time to explain everything on my work order, made sure I was updated every step of the way. I woul More

by S.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hall
May 04, 2015

With Sincere Thanks My Fiat 500L and I will soon be celebrating our first anniversary, June 24th to be exact! Thoroughly love my "Happy Car" and the outstanding service More

by Bonnie M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Neil McColl, Wendy
April 28, 2015

Kudos to Ryan Rodney Two weeks ago I took my car into Capital Dodge and I must say that Ryan Rodney, the service manager, was awesome. Car dealerships have a not so fav More

by Tracy
Recommend Dealer
Yes
Employees Worked With
April 28, 2015

World Class Service from Ryan Rodney! My van had a serious issue with the cylinder head and I took to Ryan at Capital Dodge for a second opinion. Ryan listened to my concerns and carefully More

by Peter W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 22, 2015

Ryan is awesome I've purchased three vehicles from this dealership. Ryan at their service department has been taking care of our cars for about seven years now. He is More

by lfernando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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