Capital Chrysler Jeep Dodge - Service Centre

Great service on my ram I had an issue with my ram 1500 the day after I drive it off the lot. I didn't have an appointment, but figured I'd so in to see of they could fix it I had an issue with my ram 1500 the day after I drive it off the lot. I didn't have an appointment, but figured I'd so in to see of they could fix it for me. They were friendly and courteous and also lent me a rental car. My truck was in so for 2 days, but it was fixed at no cost to me and with the rental really no inconvenience either. Service makes a difference when buying a vehicle and they have great service here. More

Very helpful Nick Hall was very entertaining and helpful. He investigated the vapor seal on the tank to find another problem. He was a pleasure to deal with. Nick Hall was very entertaining and helpful. He investigated the vapor seal on the tank to find another problem. He was a pleasure to deal with. More

Customer Service Experience I had my Dodge Dakota serviced on June 4/2015. I had an annoying idle surge/vapour lock problem that other automotive garages could not solve. I dealt I had my Dodge Dakota serviced on June 4/2015. I had an annoying idle surge/vapour lock problem that other automotive garages could not solve. I dealt with the Service Manager, Ted Cameron. His level of organization, knowledge, service and support was extremely high. I have never experienced an service individual that was as professional as Ted. He only did work that was in my comfort zone and was prompt in his diagnosis and recommendations to proceed. Capital Chrysler Jeep Dodge is lucky to have an employee like Ted. I was very satisfied with the experience and would bring my truck back for servicing and I would ask for Ted Cameron. More

Look forward to my service appointments My visits to Capital Dodge are always a pleasure. It's not just that Wendy calls to remind me about my service schedule without pressure and at my co My visits to Capital Dodge are always a pleasure. It's not just that Wendy calls to remind me about my service schedule without pressure and at my convenience, or that Neil drops me off at work in the morning, picks me up in the afternoon, and is a professional behind the wheel, both in skill and as a representative of his company. It's also about the person to whom you hand over your keys. I feel good about giving them to Nick Hall. After driving into the service centre, I'm always greeted with a smile. When I'm explaining the reasons for my visit, Nick gives me all of his attention. He isn't distracted by other business, asks intelligent questions to figure out how to best approach the issues, and informs me of exactly what the next steps will be and what to expect. The service technicians have always put down floor mats and seat covers and it has always been ready on time with the work completed as expected. I would and have recommended Nick and the service department at Capital Dodge to my friends. More

Best customer service ever! I have moved all over the country with my work. Since Ive been at Capital, Ryan has shown what excellent service is.! He gets customer service! His pe I have moved all over the country with my work. Since Ive been at Capital, Ryan has shown what excellent service is.! He gets customer service! His personal attention to each client and to your problems, even with my hubby being in another city is simply amazing. He bends over backwards to make sure we leave happy each and every time. HIs attention to detail, calling clients to make sure they are happy, and finding solutions to what may seem impossible situations is awesome. More

%100 Excellent service After spending hours traveling across town to different dealers trying to figure out my issues i was having with my dodge ram, i finally found Ryan R After spending hours traveling across town to different dealers trying to figure out my issues i was having with my dodge ram, i finally found Ryan Rodney at capital dodge who was more then helpful right off the bat. It wasn't even 10 minutes in and Ryan already figured out the problems i was having for such a long time. I just want to say thanks Ryan Rodney for making my visit the first of many !! you are now my number one service consultant. More

Poor Service I bought a jeep in February from this place, recently I found that the soft top has tears that I was not informed of at the time of purchase and this I bought a jeep in February from this place, recently I found that the soft top has tears that I was not informed of at the time of purchase and this dealership was unwilling to even try to get BEST-TOP to warranty it for me, all they said is that its "damage not a defect" and not even willing to ATTEMPT to get warranty for me. I feel this is poor service, especially when I went to a dodge dealer in NWO and dodge THEMSELVES was willing to replace the top for me and did send me a new one after seeing the pics. Unfortunately the top dodge sent was a factory model and isn't the same model as the upgraded BEST-TOP that was sold with my jeep. Dodge told me to come back to capital dodge to get them to warranty it with BEST-TOP nut like I said they are unwilling to even TRY! pissed off customer. $50, 000 for a jeep and cant even take the roof off! What a Joke! More

I'll be back! Came in for service twice now, dealt with Nick Hall both times. I was so pleased in dealing with him that I will be coming back for sure. Top notch wo Came in for service twice now, dealt with Nick Hall both times. I was so pleased in dealing with him that I will be coming back for sure. Top notch work! More

Ryan Rodney rocks ! Ryan is an excellent service manager. He is knowledgeable and manages his clients' needs with an abundance of circumspection - inspiring trust in the Ryan is an excellent service manager. He is knowledgeable and manages his clients' needs with an abundance of circumspection - inspiring trust in the dealership. Hooray ! More