Capital Chrysler Jeep Dodge - Service Centre

Great support from Nick and the team I had to bring in the truck for a recall issue and It was dealt with in a very professional matter. No need to complain, haggle or escalate the issue I had to bring in the truck for a recall issue and It was dealt with in a very professional matter. No need to complain, haggle or escalate the issue...These guys had a plan and put the steps in motion to get the issue fixed. Thanks for the support Nick. More

Excellent Trustworthy Customer Service My vehicle was recently in for service at Capital Dodge Ottawa, and my experience, like previous ones there, was very satisfying thanks to my dealings My vehicle was recently in for service at Capital Dodge Ottawa, and my experience, like previous ones there, was very satisfying thanks to my dealings with Ryan Rodney. His warm, friendly, knowledgeable and honest approach has always instilled the confidence in me, a customer seeks in bringing his/her vehicle in for service and he gives attention to my vehicle like it is his own. I highly recommend dealing with Ryan at Capital Dodge Ottawa for a satisfying experience in getting your vehicle serviced Peter Z More

Excellent Experience Recently, the A/C on my 2013 Caravan died. Normally this would be a warranty issue but we were over the 60 000km so I assumed I was out of luck. Exp Recently, the A/C on my 2013 Caravan died. Normally this would be a warranty issue but we were over the 60 000km so I assumed I was out of luck. Expecting a huge repair bill I contacted Capital Dodge with the hopes that there might be some way to reduce the cost of the repair. I brought the van in to Capital Dodge and after diagnosing the problem, Assistant Service Manager Ryan Rodney called me to inform me he had arranged for the part to be covered by Dodge as a good will offer and, add to that the labour costs would be reduced! What was a $1600 repair came all the way down to under $250! I can't thank Capital Dodge enough, and Ryan Rodney in particular for helping me out! I was very, very impressed with the professional service and the willingness to go beyond the call of duty! Certainly made my day! Jason Lyons More

Fantastic customer service Nick has gone above and beyond to explain to me the issues and also keep me up to date on everything that has been going on with my vehicle when its i Nick has gone above and beyond to explain to me the issues and also keep me up to date on everything that has been going on with my vehicle when its in for service. He is also great at pulling the right resources to discuss the issues when the vehicle is in for service. He also worked magic for me on some warranty work which I appreciated very much. I have to also say that the whole team that I have been interacting with at this dealership has been fantastic and is the best experience I have had to date with any automobile dealership. More

Nic from service very impressed with service to people with a temporary disability. I asked about having my truck dropped off at my house, and without hesitation Nic w very impressed with service to people with a temporary disability. I asked about having my truck dropped off at my house, and without hesitation Nic was very accommodating. looking forward to driving again! More

Sale and Service I purchased my Fiat in the spring from Andreanne who was extremely pleasant and enthusiastic. She was alway prompt and got back to me with e mails ab I purchased my Fiat in the spring from Andreanne who was extremely pleasant and enthusiastic. She was alway prompt and got back to me with e mails about any questions I had and never did the dreaded "hard sell." She is an asset to the dealership! Recently I had to bring in my new Fiat for some odd buzzing sounds coming from the dash. I dealt with Nick in the service department and he was very helpful and took time to listen to me and the description of the problem I was having. He also went out of his way to answer several unrelated questions I had about winter tires and rust proofing. Very approachable and always in a good mood, which can be a rarity today. Good personality for dealing with the public, which is not always an easy thing. Thanks again Nick! Sheila Donaldson More

Doing the Right thing I have a 2012 Ram and a 2015 Charger Hellcat. It has been a positive experience dealing with Nick, he listened and actively does his best to find a s I have a 2012 Ram and a 2015 Charger Hellcat. It has been a positive experience dealing with Nick, he listened and actively does his best to find a solution in a timely manor without the run around I have experienced with other business dealings. I won't hesitate to maintain a business relationship with Nick/Capital Dodge More

Awesome experience We recently got my girlfriend's vehicle serviced at Capital Dodge and dealt with Nick in service. To be honest, we went in with a bad frame of mind an We recently got my girlfriend's vehicle serviced at Capital Dodge and dealt with Nick in service. To be honest, we went in with a bad frame of mind and were upset because our car was acting up, but after dealing with Nick, we knew he would take care of it. He ensured that he would have his best tech put on the job, and he was always updating us with the status of the vehicle. There is also a rental car company right in the dealership that had good rates so we weren't left stranded. I would recommend Nick in service at Capital Dodge to anyone needing vehicle repairs, Chrysler or not. He turned a bad situation into something positive. More

Great service at every visit! I have two dodge vehicles, ram and a compass. I come in for all my oil changes and any repairs to both vehicles. I always have a great service visit t I have two dodge vehicles, ram and a compass. I come in for all my oil changes and any repairs to both vehicles. I always have a great service visit thanks to Nick Hall in the service department. He's very helpful, knowledgeable, entertaining and gets the job done. He's not pushy with any recommendations in terms of repairs or maintenance. I gladly come see Nick every time I come to Capital Dodge. More

Service Incredible service performance. Ryan Rodney was excellent and very professional. I bought a used car and have been treated like a new car owner. Fa Incredible service performance. Ryan Rodney was excellent and very professional. I bought a used car and have been treated like a new car owner. Fantastic organization from Jim Durrell to the shuttle driver. More