Capital Chrysler Jeep Dodge - Service Centre
Ottawa, ON
391 Reviews of Capital Chrysler Jeep Dodge - Service Centre
Quick and efficient service Easy to drive up to the service, fast oil change and quick payment, only there for 30 minutes which is great when in a rush Easy to drive up to the service, fast oil change and quick payment, only there for 30 minutes which is great when in a rush More
Excellent Service: JP Longpre I have been with Capital Dodge for 15 years or so. I am particularly impressed by their Service team, headed by Ryan Rodney. They now have a new emplo I have been with Capital Dodge for 15 years or so. I am particularly impressed by their Service team, headed by Ryan Rodney. They now have a new employee, JP Longpre who heads the Express Lane. JP is kind, polite and very efficient. He also gets his tasks done very well. An employee like him is an asset. All the best, JP from Dr. Oommen. Thanks. John O. More
"EXCEPTIONAL SERVICE" I bought my first Dodge Caravan in May 2015, then traded it in June 2016 for another Dodge Caravan The sales process and subsequent servicing of my I bought my first Dodge Caravan in May 2015, then traded it in June 2016 for another Dodge Caravan The sales process and subsequent servicing of my vans has been exceptional. The sales and service teams are very professional and helpful. Thank you Jamie Couturier in sales, JP Longpre in service and all the Capital Dodge team More
Super nice JP explain everything that he was going to do. I went in for an oil change and a back tire issue, I was in and out within 45 minutes. First time usi JP explain everything that he was going to do. I went in for an oil change and a back tire issue, I was in and out within 45 minutes. First time using the express lane, it'll be the place I'll always go from now on. The whole staff were so nice. I enjoy the whole experience. More
Drop-in oil change and vehicle checkup I have used the Saturday drop-in oil change service many times over the past few yeas - so quick and convenient. In addition they have managed to do a I have used the Saturday drop-in oil change service many times over the past few yeas - so quick and convenient. In addition they have managed to do a few key repairs on the spot including brakes and keyless ignition recall. I find that the service team and mechanics know the Dodge vehicles extremely well and recommend them over the generic non-dealer service outlets. More
Fast oil change. Great customer service I went in for an oil change and was out in half an hour. It was a free oil change due to their rewards program and I was offered synthetic oil even th I went in for an oil change and was out in half an hour. It was a free oil change due to their rewards program and I was offered synthetic oil even though they weren't required to do so. I asked about booking an appointment for some other service I required and he made all the arrangements. At no time did I feel pressured to purchase anything extra, even though I did get the cabin filter changed. I have never had a bad experience with this dealership. More
Great people to work with. I go to them becasue they are quick, reliable and have great customer service. There were times that I wanted to change stuff but after inspecting the I go to them becasue they are quick, reliable and have great customer service. There were times that I wanted to change stuff but after inspecting they advise not to. I appreciate their honesty. More
Capital dodge service My man Robert Obando took very good care of me. Very professional and very pleased Only complaint is I had a 12 pm appointment and it took 6 hours f My man Robert Obando took very good care of me. Very professional and very pleased Only complaint is I had a 12 pm appointment and it took 6 hours for a 1.5 hour service Will be back Shuttle people were very pleasant as well More
Awesome service Monday I brought my 2015 caravan in for an oil change. I mentioned that for the third time, first time to Brent that my vans suspension was very ruff Monday I brought my 2015 caravan in for an oil change. I mentioned that for the third time, first time to Brent that my vans suspension was very ruff. He had one of the technisions take it for a drive. They replaced some parts and is running much smoother. Also weather striping that I had mentioned in the past and was told was normal (and wasn't) replaced! I was very pleased with the customer service I received. More
Quality Experience! Unexpectedly my breaks went on my 2011 Jeep Compass earlier this summer. I went to the dealership hoping to book an appointment later that week or the Unexpectedly my breaks went on my 2011 Jeep Compass earlier this summer. I went to the dealership hoping to book an appointment later that week or the following week. But Nick Hall had me into the shop right away. The service, communication and dedication he provided was some of the best Iv'e ever experienced at any Dealership. He provided me with the best prices and carefully walked me through the whole experience from start to finish. I never felt pressured to spend money on extra services and was provided with a thorough explanation of each process. Nick made the whole experience a pleasant one. Thank you Nick! More