Capital Chrysler Jeep Dodge - Service Centre

One thing after another So to start off, I brought my truck in for a 80pt inspection, oil change and coolant flush. My apt was for 10 and I told them I would need to reserve So to start off, I brought my truck in for a 80pt inspection, oil change and coolant flush. My apt was for 10 and I told them I would need to reserve a rental due to the fact I live an hr away. Once I've got the truck dropped off with service I am told I have no reservation for a rental vehicle. Luckily they rental lady had one that just came in. When I dropped my vehicle off. I specifically asked for a synthetic oil change. I have only run synthetic in my truck. After my truck is finally done at 4pm which is a little rediculous if you ask me. I read over my bills to find that I have gotten a conventional oil change. I asked the service advisor who I dealt with. Brent I believe? He told me that I guess I will have to bring it in at 5k instead of 10k now. I wasn't very impressed with that. I do know oils have come a long way in years. But there's reasons as to why I pay for the synthetic oil changes. Also I find it ironic when I come in for an 85pt inspection and as I'm at the lights a km away my belt/pulleys start squeaking. They have tried to fix this before. SEVERAL times. I take care of my equipment as I pay for quality. But when I have a truck that comes out of service and all I can hear is this squeal. It's quite embarrassing. This is the first time I haven't dealt with ryan Rodney I believe his name is. He has always taken care of me. Needless to say. I won't be returning to capital dodge. More

Amazing Service I brought in my 2011 Hyundai Santa Fe and there was no wait! They carry a compatible filter for my suv which saved tons of waiting. time. They had me I brought in my 2011 Hyundai Santa Fe and there was no wait! They carry a compatible filter for my suv which saved tons of waiting. time. They had me out of there with fish oil in less than 20 minutes. I will be back and encourage my friends to do the same. More

Great and hassle free The service tech at the front desk, Tristan Martin answered all my questions. The experience was quick and easy. I will definitely use the quick expre The service tech at the front desk, Tristan Martin answered all my questions. The experience was quick and easy. I will definitely use the quick express again. More

Personalized & Professional Capital Dodge has always gone out of their way to make it right for me. My first dodge i brought in for servicing was used and they treated me like a Capital Dodge has always gone out of their way to make it right for me. My first dodge i brought in for servicing was used and they treated me like a valued customer, now i am on my third and they continue to impress me with their service and honesty. More

First visit to the dealership... I went in for my first oil change and to have a slow leak (tire) examined. I used the Express Lane. My vehicle was deal to the dealership... I went in for my first oil change and to have a slow leak (tire) examined. I used the Express Lane. My vehicle was dealt with right away. I was using the Express lane and was lucky to be dealt with right away at 7am. Tristan showed me the waiting room and complementary coffee. More

Great Experience! We found that the people we dealt with were pleasant and seem to enjoy their work. They were efficient and knowledgeable about the work that needed to We found that the people we dealt with were pleasant and seem to enjoy their work. They were efficient and knowledgeable about the work that needed to be done. We were seen and taken care of as soon as we arrived, I even ask the lady in the snack bar if she liked her job, word for word "I love my job". We dealt with Brent Smith and Ryan Rodney, we were very pleased with their service. Our little Fiat is running like a top! Thank you! More

First oil change Extremely friendly polite and explained very well the options available to me. His attitude gave me confidence that my car was going to be well taken Extremely friendly polite and explained very well the options available to me. His attitude gave me confidence that my car was going to be well taken care of More

In for Express Oil change Came in and Tristan was very helpful. First time in with this vehicle and was able to provide some good information. Highly recommend. It took very li Came in and Tristan was very helpful. First time in with this vehicle and was able to provide some good information. Highly recommend. It took very little time and the service was quick, friendly and Tristan definetly knew his stuff. More

Can't complain Had a great time brining my truck in for and oil change...they checked the underside for leaks and other problems that might have been there...and the Had a great time brining my truck in for and oil change...they checked the underside for leaks and other problems that might have been there...and they also gave Taz my dog a treat... More

Punctual I had my van in for service and recalls. the work was done on time and as promised. my adviser was Brent smith and he was knowledgeable and polite. g I had my van in for service and recalls. the work was done on time and as promised. my adviser was Brent smith and he was knowledgeable and polite. good job guys. More