Capital Chrysler Jeep Dodge - Service Centre

Overall, excellent buying experience On our first visit to Capital Dodge, we dealt with Josh Ovington. Within a few minutes, he was able to find us the vehicle that suited our budget and On our first visit to Capital Dodge, we dealt with Josh Ovington. Within a few minutes, he was able to find us the vehicle that suited our budget and needs. In addition, he offered us useful advice and worked in earnest to facilitate the negotiation experience to make it as efficient as possible. Given the good experience we had the first time, we returned to Josh when in need of a second car. We contacted Josh in advance of our visit. He was able to find us a vehicle beforehand, and again, found a vehicle that suited our needs and budget. This made our buying experience considerably more pleasant. Overall, he was personable, sincere and helpful during both visits. The next time we need a new or used vehicle, we'll very likely be returning to see Josh Ovington at Capital Dodge. More

Service was great and the service attendant was knowledge I went to Jeep to have a recall done on my Cherokee. The service attendant Brent was very knowledgeable and when I asked how fuel injection cleaning w I went to Jeep to have a recall done on my Cherokee. The service attendant Brent was very knowledgeable and when I asked how fuel injection cleaning was done he took to the service area and explained the entire process. Very transparent and comforting to know they knew what they were doing. Also when asked about the service schedule I was presented with a compilation of service items that was done by Chrysler Canada in conjunction with Jeep that had all the correct maintenance procedures along with Capital Dodge prices. Finally a clear and concise maintenance schedule that did not contain additional and unneeded maintenance which is rampant across the industry. Bravo Capital Dodge. More

Excellent experience. Brent helped to get my jeep back up and running with caring, friendly and reassuring service during what was a very stressful event for me. He clearly Brent helped to get my jeep back up and running with caring, friendly and reassuring service during what was a very stressful event for me. He clearly outlined the details and process for repair and was even able to loan me a nice vehicle while my jeep was being fixed. Overall very happy with my experience. I Highly recommend this garage. More

Great Service! Very accommodating, efficient and on time service. Happy to recommend this dealership to anyone. Even though I bring them my off make they still treat Very accommodating, efficient and on time service. Happy to recommend this dealership to anyone. Even though I bring them my off make they still treat me and my car like family. More

Good sales. Great express lane. Was happy with sales guy Kent. He was funny and informative and made me feel comfortable with my purchase. Had been in last year and dealt with Chris Was happy with sales guy Kent. He was funny and informative and made me feel comfortable with my purchase. Had been in last year and dealt with Chris and my fiance and I both really like him. He's a knowledgeable sales person and takes pride in his work and strives to make complete customer satisfaction even when it's not his sale. Would only work with him as my salesperson for my next purchase. Was satisfied with service up until I signed documents and picked up my truck. Once it was in my possession I got pushed off to the side repeatedly even though they had promised to have things repaired. Was in 3 times for repairs and repairs where never done. Waited 5 hours first visit and was ignored by my sales guy. I gave up with fighting with them. Was told the truck is safe and the rest doesn't matter. They didn't even have a loaner for my days even though was told multiple times and have emails to show they would guarantee me one. Went back for my oil change. Jp (express lane advisor) was great. Was very happy with express lane service. More

Transmission Troubles My 30+ year long dream to finally own and drive a Fiat 500 - even though only second hand - changed into a sudden downer just about 3 weeks ago when I My 30+ year long dream to finally own and drive a Fiat 500 - even though only second hand - changed into a sudden downer just about 3 weeks ago when I noticed really bad noises coming from the front end of the car. I had it towed to this dealership even though I did not purchase this car from them a few months ago. The service team was very nice, and especially Brent went a long way to have my blown transmission exchanged at n/c under the factory warranty. During all the time it took to get my own car back this dealer supplied me with a free loaner to stay mobile. Unfortunately they noticed at that time that possibly both front wheel bearings also needed to be replaced. Although I was quoted for two replacements, at the end they only needed to replace one of them. I truly appreciated their honesty in this matter as well. At this point I have to give them big 'koodos' and will highly recommend this dealership. Hopefully my Fiat will be fine for a while now, and if not I know where I will bring it from now on. Thank you very much Brent and service team at Capital Chrysler Jeep Doge Kanata - my 500 runs now like a charm! More

The staff are very helpful. If I have problems with my Caravan, a staff member sometimes test drives it with me to assess the issue before work gets done. This week, my tire pres If I have problems with my Caravan, a staff member sometimes test drives it with me to assess the issue before work gets done. This week, my tire pressure light came on, so I stopped in and asked the staff if they could fill my tires and retorque the tires. They did it right away without any expectation of payment. Ryan Rodney and the other staff are always professional and pleasant to deal with. When I ask for a non-smoking mechanic, I trust them to provide this. My vehicle has never smelled like smoke after it was returned to me. More

Friendly and Efficient The staff are always friendly and helpful, and my experience having work done on my vehicle has been positive. I love the convenience of the Express The staff are always friendly and helpful, and my experience having work done on my vehicle has been positive. I love the convenience of the Express Lane option. More

Great Sevice Great people and service! Everytime I come into Capital Dodge I always get premium service from all of the staff. Highly recommend them and will defin Great people and service! Everytime I come into Capital Dodge I always get premium service from all of the staff. Highly recommend them and will definitely be coming back! More

Very friendly and easy to talk too. The staff are super nice and our car and myself have always been treated really well. I will always bring my vehicle to them because they know my veh The staff are super nice and our car and myself have always been treated really well. I will always bring my vehicle to them because they know my vehicle and I trust them. More