Cam Clark Ford Richmond

Regular maintenance went as planned including a wash. All went as scheduled, completed a little earlier than planned. Worth the extra effort needed to get to the rather inconvenient , far off ,for us, loc All went as scheduled, completed a little earlier than planned. Worth the extra effort needed to get to the rather inconvenient , far off ,for us, location. More

Excellent Service Professional and friendly staff. Completed service in quick time. A few vehicle issues will have to be dealt with in future but I appreciated that sta Professional and friendly staff. Completed service in quick time. A few vehicle issues will have to be dealt with in future but I appreciated that staff did not pressure me to undertake immediately. More

positive service Crystal Maidment is my new service rep, and so far I'm very pleased. I had to change appointment days last week and then change the vehicle the day b Crystal Maidment is my new service rep, and so far I'm very pleased. I had to change appointment days last week and then change the vehicle the day before. All handled seamlessly. More

unsurpassed service. the finest service possible! from the time you walk in until the car is ready washed and vacuumed, everything is well done! good work all.... the finest service possible! from the time you walk in until the car is ready washed and vacuumed, everything is well done! good work all.... More

Quality service and a positive experience I've been coming to this dealership for over 10 years now. I've had the pleasure of dealing with Akesh many times, and his service is always outstan I've been coming to this dealership for over 10 years now. I've had the pleasure of dealing with Akesh many times, and his service is always outstanding. His communication is prompt and friendly. My recent experience with him was outstanding, as always. Regards, Bob. More

Excellent service every time Have been taking our 17 year old Ford Windstar for regular service since we bought it. Excellent service every time. I would highly recommend to anyon Have been taking our 17 year old Ford Windstar for regular service since we bought it. Excellent service every time. I would highly recommend to anyone. More

Friendly, quality servce Had my truck serviced there and was treated excellent. Even when things were not able to be done as easily as was first expected, I was taken care of Had my truck serviced there and was treated excellent. Even when things were not able to be done as easily as was first expected, I was taken care of from beginning to end until things were eventually figured out. A great service crew there and they know their stuff. More

Quick and efficient service. Took truck in for oil/filter change and safety check. Knew I had tire leak as well. New tires were ordered in for next day. Kash kept us informed Took truck in for oil/filter change and safety check. Knew I had tire leak as well. New tires were ordered in for next day. Kash kept us informed as to status. Very polite and efficient service. I had taken truck in a couple of days prior to appointment in regards to tire leak and Kash had technician go out and take a look and measure tread. Wasn't pressured to buy new tires; they took the wait and see approach, which wound up being new tires (nail in side wall & beading on other tire). Excellent price! Had bought those tires there 5 years ago and was charged the same price we paid at that time. What a deal! No charge for balancing. Really appreciated that. We will continue to use their service department. Also, popped into parts department on an unrelated vehicle (1994 Ford Taurus). We were looking for a hand break replacement. Due to the age there wasn't any, but the fellow at the desk was kind enough to give us a contact in Kansas. Wound up they had one - apparently last one on the continent. My mom is super happy - was thinking to sell car because of this :). More

Super Service on a recall item I arranged an appointment for a recall service but the arranged appointment conflicted with another engagement. The service department bent over backw I arranged an appointment for a recall service but the arranged appointment conflicted with another engagement. The service department bent over backwards to get me in early and my car was ready as promised at noon so that I could make my other appointment. More

Best service ever The service I received from the service department in my mind was far beyond pleasant. These people understand that your car is important to you and t The service I received from the service department in my mind was far beyond pleasant. These people understand that your car is important to you and the faster they get their job done the faster you get your baby back. Akesh is a big part of that. He went over and above to help me out. For that I thank you very much. I would recommend to everyone to buy a new Ford vehicle. More