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Cam Clark Ford Red Deer

Red Deer, AB

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578 Reviews

417 Lantern Street

Red Deer, AB

T4E 0A5

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578 Reviews of Cam Clark Ford Red Deer

November 05, 2015

Best customer service! Jordan went above and beyond to help us from the moment we stepped on the lot. It was after hours when he came out and chatted with us about the new F More

by WendyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Grant, Jordan Courtright
November 05, 2015

Great. Fast & easy. Very good experience. Polite sales staff that did everything possible to make the customer comfortable & happy. The best dealership I have ever dealt More

by Stewish6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Masur
May 12, 2015

A GREAT PLACE TO BUY A VEHICLE ON THE EVENING MAY 4, 2015 I MET JAMES MY SALESMAN AND WE DISCUSS THE PURCHASE OF A F350 AND THE TRADE-IN OF MY TRUCK. AFTER DISCUSSING WHAT I WANTED More

by EARL 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAMES, JENNIFER, SALES MANGERS
November 07, 2014

Couldn't even change my oil in 8.5 hours Wish I could say this is the first time. Dropped off my vehicle for scheduled routine oil change and tire rotation. They had the vehicle all day and More

by C-Note
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary, Mark, Sean
November 27, 2013

thanks for the great customer service and great vehicle !!! I love my new ford vehicle and was very happy with my experience at the dealership. Did not feel pressured and got a great deal versus othe More

by meaganmathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Grant, Kelly Grant
February 22, 2013

I wouldnt recomend Cam Clark Ford as i have had a unbelievably bad situation of customer service, i found that once they have recieved your money they have no intrst in dealing with warrenty issues a More

by heavymetal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Clark
Feb 22, 2013 -

Cam Clark Ford Red Deer responded

Hello, We hear your concerns about our service and are disappointed that you had a negative experience. We strive to provide the best possible customer service. We would love to speak to you further. Please call us at (403) 343-3673 and ask for Kelly Grant. Many thanks, Cam Clark Ford

Feb 22, 2013 -

heavymetal responded

Hi Kelly can you contact me via email please my email is hmmgroupbrian@hotmail.com

Feb 27, 2013 -

Cam Clark Ford Red Deer responded

Hello, We would like to have more in-depth conversation with you that email does not fully provide the opportunity to do so as there can be many factors that goes into the concerns you address with our service and many factors that can go into the appropriate resolution. It would be a dis-service to you as well if decisions were made based on limited information pulled from email. At some point, a verbal discussion is more appropriate. If you wish to discuss further, then we would love to devote the time to talking about what happened. Please call us at (403) 343-3673 and ask for Kelly Grant. Many thanks, Kelly Grant at Cam Clark Ford

Feb 27, 2013 -

Cam Clark Ford Red Deer responded

Hello, I am sorry I missed your call. I would like to get in contact with you by phone if possible. Is there a number I can reach you at and a best time to call you at? If not, please try to call me again at (403)343-3673. I look forward to talking to you and trying to help you in this matter. Many thanks, Kelly Grant at Cam Clark Ford

Mar 12, 2013 -

Cam Clark Ford Red Deer responded

Hi Heavy Metal, We want to thank you for contacting us regarding your experience and calling us the to let us work with you to try to resolve your concerns. Unfortunately, we were not able to meet your expectations. If you change your mind in the future, would love the chance to win back your business again. We always want to wish the very best in your car buying experience. Sincerely, Cam Clark Ford.

February 20, 2012

I took my car to Festival Ford for some warranty work. I asked the service advisor if the repairs were covered under warranty, and she told me “Yes”. I gave her a written letter telling her I would not pay More

by Patrick J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janine
Feb 22, 2012 -

Cam Clark Ford Red Deer responded

Dear Patrick, I am terribly sorry to hear about your unsatisfactory experience with our service department. It is never our intent to lie to a customer and I am sorry to hear that you feel we were dishonest with you. From your review, I understand you were working with Janine. Is there anybody else you spoke with regarding this situation? I would like to do some research to understand where the confusion occurred and what we can help do to make it right. I look forward to your response. Thank you in advance. Kindest Regards, Megan - Festival Ford

Feb 22, 2013 -

Cam Clark Ford Red Deer responded

Hello, After reviewing your concerns, we would love to speak to you further to help address this miscommunication. Please call us at (403) 343-3673 and ask for Kelly Grant. Many thanks, Cam Clark Ford

Mar 06, 2013 -

Cam Clark Ford Red Deer responded

Hello Patrick J, Thank you for contacting us regarding your experience and giving us the opportunity to work with you. Unfortunately, we were not able to meet your expectations and would love the opportunity win back your business. We wish the very best in your car service experience. Sincerely, Cam Clark Ford

March 17, 2011

The Festival Ford team is by far one of the most professional in the business. Everyone I dealt with was pleasant, efficient, and very knowledgeable. Darren Easy takes great pride in his dealership More

by steve0HD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Easy
March 17, 2011

I was introduced to Darren Easy through a mutual friend when I was looking to upgrade my pickup truck. I found Festival Ford to be more than competitive in pricing. Since purchasing my truck the dealership More

by Wilky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Easy
March 16, 2011

This was the simplest truck purchase I have ever made. I have switched our fleet to Festival Ford now for that very reason. I have been recommending them to other business owners and friends if they are loo More

by lager99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Easy
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