Cam Clark Ford Olds

They took my issues seriously and did a thurough test and no faults showed up they were honest and didn't add parts to the vehicle that were not required to up sale the service Thanks to the service and the no faults showed up they were honest and didn't add parts to the vehicle that were not required to up sale the service Thanks to the service and the service counter Taneesha and service manager Mark More

This is the second vehicle we have purchased from this dealership. We like to support local business whenever we can. Patsy was very pleasant to work with. dealership. We like to support local business whenever we can. Patsy was very pleasant to work with. More

We recently bought a used vehicle here, the sales transaction with Patsy went smoothly (we went for a couple of test drives and we really enjoyed her happy demeanor). While waiting for the vehicle to transaction with Patsy went smoothly (we went for a couple of test drives and we really enjoyed her happy demeanor). While waiting for the vehicle to be delivered to Olds from Red Deer, they gave us a gift card to go and grab lunch at MR. MIKES steakhouse, it was good and we appreciated the gesture. The only negative experience with Cam Clark Old's I will share is the finance manager Lorelei Easy, she was... how do I put this... unethical. If it wasn't for Brendan, Patsy, Robin and Cory I would write a scathing review about her unethical practices (look through your paperwork thoroughly to ensure no "extras" are included). I would suggest speaking to another finance person if possible (for your own financial benefit). Lets leave that where it is and continue on with the review - because her practices are the only negative part of this review. We did have a few issues with the vehicle after we received it (it is a used vehicle so I expected a few hiccups), the entire sync system needed to be replaced as well as a steering rack. They had my escape in the shop for 3 weeks (this was disappointing since we only had the vehicle for a few days when the issues started, I just wanted my vehicle, I was so excited to get it). They did give me a new escape to borrow the entire time that they had my escape in for repairs. Everything was fixed and now we are happy to say our vehicle is back with us and we are loving it. I got to speak on the phone many times to Brendan Fink (the service manager), he was great at keeping me informed about the progress of my vehicle, I was told that the issues with the sync was one of the most difficult cases they have seen, as mentioned earlier it took 3 weeks but they had to replace every part included in that system (did I mention that I paid nothing for any of the repairs, they covered the cost of everything). I would suggest going to Ford Olds to get a vehicle as I am pleased with how the whole process concluded. Thanks for my safe Escape. More

Was treated with respect and they listened to what I had to say. They were considerate and offered a ride if I needed transportation. Also didn't get the feeling that I had to get on the defensive side. Tha to say. They were considerate and offered a ride if I needed transportation. Also didn't get the feeling that I had to get on the defensive side. Thanks. More

Great service! Noise coming from the engine was accessed, part ordered and fixed by day two. We have never been disappointed with anytime we had our vehicles in for service. accessed, part ordered and fixed by day two. We have never been disappointed with anytime we had our vehicles in for service. More

Great service! The staff is always there fir you and go the extra mile to make sure you are happy and taken care of ! The service desk .. the parts desk .. all seem to be hand pick by management to be sur the extra mile to make sure you are happy and taken care of ! The service desk .. the parts desk .. all seem to be hand pick by management to be sure the dealership shines ... !👍 My next truck will be from you ! Thank you Peter Flavell More

Had a great experience dealing with Robin and Lorelei. I would recommend Cam Clark Ford to anyone looking for a new or used vehicle. Will be back for sure would recommend Cam Clark Ford to anyone looking for a new or used vehicle. Will be back for sure More

Lucas in quick lane is fantastic to deal with, exceptional surface overall the dealership has been very good and the timeliness for service returns have usually been right on time exceptional surface overall the dealership has been very good and the timeliness for service returns have usually been right on time More

Dealership was very helpful in letting us try different vechiles untill we found the one we liked. Very courteous and patient and very helpful in helping us understanding the different functions of vechil vechiles untill we found the one we liked. Very courteous and patient and very helpful in helping us understanding the different functions of vechile and downloading information on our phones and made sure we were satisfied. I have the highest respect for Wayne and recommend him. We have been satisfied enough with the dealership that we have come back several times and bought vechiles. More

Dealt with Tanisha on arrival because Lucas not at desk. Called home # when service finished, no tire rotation done and tire pressures not adjusted to factory specs. Phoned and ask why no tire rotation he s Called home # when service finished, no tire rotation done and tire pressures not adjusted to factory specs. Phoned and ask why no tire rotation he said tread depths indicated fronts had more tread depth than rears so not required my sheet shows tread depths equal all around and on previous vehicles always have done tire rotation every service. My paperwork also claims pressures were adjusted to factory specs which clearly wasn't done. More