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Cam Clark Ford Olds

Olds, AB

4.5
463 Reviews

5042 48 St

Olds, AB

T4H 0C6

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463 Reviews of Cam Clark Ford Olds

November 18, 2024

Amazing staff! Super helpful and really went out of their way to help me out!! More

by Bilal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenaka Down, Liam Boggan, Bailey Jacques, Sarah Persson, Jacquie Daley, Cassie Baker
Nov 20, 2024 -

Cam Clark Ford Olds responded

Thank you, Bilal, for the amazing 5-star review! We are extremely lucky to have an amazing service team and really appreciate you trusting us with your vehicle needs!

November 17, 2024

We received a safety recall Sept-18 for our 2012 Fusion. The recall was when the air bags inflate there is potential for sharp metal parts that could cause personal injury or death. I called to have this re More

by e63d21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liam Boggan
Nov 19, 2024 -

Cam Clark Ford Olds responded

Good afternoon! I apologize if your experience with our team was less than perfect - We always strive to provide exceptional service to every guest here at Cam Clark Ford Olds, and it doesn't sound like we have been able to do that. I would love to be able to address your concerns and give you a proper update, however I will need additional information in order to assist! Unfortunately the username (e63d21) and month of this interaction do not pull up in our system. Either way, I would love to get to the bottom of your concerns, but I will need a little help to do so - Please reach out to me at your earliest convenience so I can look into this further for both of us. Thank you in advance, Justin Menard General Manager, Cam Clark Ford 403-619-4464

August 05, 2024

Dealership is quite busy. Worked was completed as required. Vehicle Performs nicely. Love havng nice vehicle to drive More

by dthera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam Boggan
Aug 10, 2024 -

Cam Clark Ford Olds responded

Thank you for taking the time to leave us a review Darcy! Thank you for trusting us with your maintenance and choosing us to replace your brakes! We look forward to continuing to see you for all of your automotive needs! I hope next time we are able to earn that extra star from you. Thank you again Justin Menard General Manager Cam Clark Ford Olds 403-619-4464

July 31, 2024

First time taking my Bronco here for service. They picked up my vehicle from my work and brought it back when done. Everyone was super friendly. Job was done quickly. Will be back. More

by jeff4995
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Aug 01, 2024 -

Cam Clark Ford Olds responded

Thank you for the kind words Jeff! We are glad that your visit was quick and went smoothly. We look forward to seeing you again next time! Justin Menard, General Manager, Cam Clark Ford

July 18, 2024

Took our truck in for service and a recall notice. They didn’t have the right fuel filter so had to go back the next day. They overfilled the DEF and didn’t clean it up so there was dried DEF on the p More

by robharvey
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Burgess, Liam Boggan, Cassie Baker
Aug 01, 2024 -

Cam Clark Ford Olds responded

Hi Rob, Thank you for taking the time to share your experience with us. I sincerely apologize for the inconvenience and frustration you faced during your recent visit. It’s clear that we fell short of our usual standards, and I appreciate you bringing these issues to our attention. I’m glad to hear that Wayne was able to assist by providing a vehicle for you, Wayne has always been a great team member that we are lucky to have, I am sorry that it took you getting upset for our team to react and work towards a solution. Thank you again for your feedback, Rob. We value your business and are committed to continuing to improve the experience our guest have when they walk in the door. If you have any further concerns or need additional assistance, please don’t hesitate to reach out directly to me. Best regards, Justin Menard General Manager Cam Clark Ford Olds Cell - 403-619-4464

May 14, 2024

We would highly recommend Cam Clark Ford, Taylor Wickwire was so helpful and very pleasant to work with. More

by Louise &
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Wickwire
May 23, 2024 -

Cam Clark Ford Olds responded

Thank you for the kind words, Louise! Taylor is an amazing part of our team; we are extremely grateful to have her working hard for our guests. See you again soon!

April 29, 2024

They provide good information to help the customer make choices that meet their needs & budget. More

by bacrozier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krista Call, Matthew Lyall, Phil Hurst
May 08, 2024 -

Cam Clark Ford Olds responded

Thank you for the kid words! We look forward to seeing you again soon!

April 26, 2024

Absolute discrase, zero communication ended up driving to and from over the course of a week 9 hours and 400 in fuel only to find out they didn't fix what my truck was in for only replaced my brakes that did More

by Stevenblann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taylor Wickwire, Justin Menard, Bailey Jacques
May 08, 2024 -

Cam Clark Ford Olds responded

Hi Steven! My name is Justin Menard - I am the General Manager here at Cam Clark Ford Olds - I left you a message but also wanted to connect on here if possible. Based on your comments above it sounds like you didn't receive the level of service, communication or overall satisfaction I expect our guest to have, and for that I apologize. As I review your work order I can see that your warranty covered just under $5000 worth of repairs on your vehicle, including a good volume of transmission repairs - If there are still concerns there, I would be happy to work with your local dealer in order to facilitate further diagnostic and repairs. Please give me a call when time allows on your end Steven, my direct cell is 403-619-4464. I look forward to connecting with you soon. Justin Menard Cam Clark Ford Olds

March 06, 2024

Awesome customer service. Willing to go the extra mile to make your experience the bedt it can be. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenaka Down, Bailey Jacques, Sarah Persson
Mar 08, 2024 -

Cam Clark Ford Olds responded

Thank you so much for the kind words Dan! We look forward to seeing you again soon!

February 04, 2024

This is the second Bronco we have purchased from Cam Clark Ford, Olds. Dealt with Wayne, very easy to deal with. Would highly recommend him! More

by Vikki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Pedersen, Robin Brooke, Wayne Burgess, Taylor Wickwire, Phil Hurst
Feb 07, 2024 -

Cam Clark Ford Olds responded

Thanks for trusting our team with your Bronco purchase Vikki! Wayne and the rest of the sales team are pretty amazing, we are grateful that they are part of our team! Enjoy your new ride, we look forward to seeing you again soon! Justin Menard General Manager Cam Clark Ford Olds 403-619-4464

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