Cam Clark Ford Lincoln

Overall ,an excellent experience. Staff were prompt, concerned. Keith managed a particularly busy shop with calm, caring. He was pleasant ,professional ,efficient. I especially appre Staff were prompt, concerned. Keith managed a particularly busy shop with calm, caring. He was pleasant ,professional ,efficient. I especially appreciated his attention as I use a walker. Only negative was long wait ,over 45min. , to get shuttle back home. One shuttle left prior with most of customers with only 3 of us left . More

No extra costs The work done was performed with no cost overages from the original quote. I was kept informed of some delays by Will which was greatly appreciated. M The work done was performed with no cost overages from the original quote. I was kept informed of some delays by Will which was greatly appreciated. My only complaint was how long it took to get my car back once I had paid and how it was parked by the lot person. Especially how it was parked. More

Good experience with service rep Overall experience was positive. Was a bit of a hiccup with with ride pickup but otherwise was satisfactory. Kudos to Will for making the extra effort Overall experience was positive. Was a bit of a hiccup with with ride pickup but otherwise was satisfactory. Kudos to Will for making the extra effort to get it all sorted out. Enjoyed dealing with him! More

Great experience with this dealer...sales and service! I have just leased my 2nd Lincoln from Cam Clark. A very dedicated staff with great value and good service. They go the extra distance to provide lo I have just leased my 2nd Lincoln from Cam Clark. A very dedicated staff with great value and good service. They go the extra distance to provide loaner cars and to explain all things that are done at the time of service. More

Excellent customer service The staff are very courteous, our car is always ready when they say it will be, and the cost is always reasonable and good value in my opinion. The staff are very courteous, our car is always ready when they say it will be, and the cost is always reasonable and good value in my opinion. More

Normally and for many years excellent. But current problem. However, my present and continuing experience is PATHETIC. Took my vehicle in with non-functioning horn. Presumably horn, relay or fuse problem. W However, my present and continuing experience is PATHETIC. Took my vehicle in with non-functioning horn. Presumably horn, relay or fuse problem. Was horn. None instock. Next day came again and new horn installed late in day. However metal panel left inside vehicle. Too late to instal so came AGAIN but metal panel lost. One ordered from east. Came again but it was a wrong panel! Another ordered from US. I am waiting to hear it has arrived and make a forth visit! (Just for a replacement horn). More

For purchase to service to next new purchase - You guys Rock I have been dealing with Ford Cam Clark Ford Lincoln in North Vancouver for the past few years, and I am now onto my 3rd vehicle with them. Over the I have been dealing with Ford Cam Clark Ford Lincoln in North Vancouver for the past few years, and I am now onto my 3rd vehicle with them. Over the past few years I have dealt with a number of the departments, from sales team, service team and body work team and from everyone one of these teams I have received over and above assistance. They want to ensure you are happy at all times. As a client you become part of their Ford Family. I would highly recommend them to anyone wanting to purchase a vehicle. More

Very Favourable and Thorough. The Dealer and the individual service agent were very thorough in ensuring my comfort during the major work that was done on my 15 year old Lincoln LS The Dealer and the individual service agent were very thorough in ensuring my comfort during the major work that was done on my 15 year old Lincoln LSE. I would definitely purchase a new Lincoln from this organization. More

96K F150 Service I have no real complaints or concerns, I do understand the up-selling of ancillary Service (not included in the pre-visit quote) done during the servi I have no real complaints or concerns, I do understand the up-selling of ancillary Service (not included in the pre-visit quote) done during the service process and what the Technician may find or wish to perform. Not everything needs to be done right away, basically doubling the initial estimate of a 96K Service quoted. Ultimately, some care and attention needs to be paid to what the Owner might happen to know about their vehicle service history and the work previously performed. You asked. More

requested items done Requested items taken care of car washed & vacuumed afterwards. Suggested maintenance items on receipt will be taken care of when my budget will allo Requested items taken care of car washed & vacuumed afterwards. Suggested maintenance items on receipt will be taken care of when my budget will allow. I appreciate your prompt courteous service & respect of my financial situation. I am always pleased with the work done. Everyone involved from making the appointment, explanation of work done/findings/suggested service, to picking up my car attended by prompt, courteous phone & service desk staff always a pleasant experience. More