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Cam Clark Ford Airdrie

Airdrie, AB

4.9
3,410 Reviews

1001 Highland Park Blvd NE

Airdrie, AB

T4A 0R2

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3,410 Reviews of Cam Clark Ford Airdrie

December 08, 2015

Absolutely Poor Service from Sales Group Manager First off, being that I live in Airdrie, I figured that I would support the local business. Did our work, and complete a search of the Cam Clark Fo More

by Tony123
Recommend Dealer
No
Employees Worked With
Rick Veno
Jan 01, 2016 -

Cam Clark Ford Airdrie responded

Tony there are numerous factors that come into play when we are evaluating a used vehicle for trade-in. Vehicles with 200,000 km's, check engine light on and other various things that need to be fixed all affect the value of a vehicle. Since we are not an Acura dealership we would be sending a vehicle like this to the auction as it is not something ideally kept on a Ford lot, especially given the condition on the vehicle. The sales person you originally dealt with was let go for reasons to protect our current and future customers and we are sorry you had to deal with someone different when arriving at the dealership. Customer service is our Number One priority and we are very far from being a dishonest dealership otherwise we would employee such employee's. We wish you all the best in your future dealings and hope you were able to sell or trade-in your Acura Successfully elsewhere. Thanks, Cam Clark Ford

Jan 01, 2016 -

Cam Clark Ford Airdrie responded

Lastly to clarify the trade-in value has nothing to do with the discount you were asking for additionally off a truck that had already been reduced numerous times to sell quickly. You had placed a refundable deposit on the vehicle indicating you were ok with the price of the vehicle and when returning to have your vehicle appraised you wanted an additional $4500 off of the price you had already negotiated with us on the previous visit. Not sure how this was dishonest on our behalf? Non the less we are sorry you feel that way and wanted to clarify that the trade-in value has and will never have anything to do with the discount you receive off the vehicles we sell.

November 18, 2015

Excellent Experience There is no doubt I will recommend to any of my peers, and family to purchase their new vehicle at Cam Clark Ford in Airdre. My Husband and I had grea More

by pablomom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Wan
Nov 18, 2015 -

Cam Clark Ford Airdrie responded

Thanks for the great review :) Cam Clark

November 05, 2015

Excellent, couldn't have asked for better My experience with Edward and his assistant Brittney was fantastic. All my questions were always answered and they worked very hard to get me what I w More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney, Chris Ingram, Ed Wan
Nov 05, 2015 -

Cam Clark Ford Airdrie responded

Thanks for the great review! Cam Clark

November 05, 2015

We always get what we want Ed, Britt and Tk the best group to put together a deal!!!! Ed is superb at finding us what trucks we are looking for wether it be for personal or comm More

by 2004ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britney , Ed Wan, Theresa Kelman
Nov 05, 2015 -

Cam Clark Ford Airdrie responded

We are glad to hear about your experience with Ed, Britt and TK! Thanks for the positive feedback :) Cam Clark

October 30, 2015

Award winning customer service Working with Cam Clark Ford was amazing. The sales consultant really listened to what I wanted and ensured I was happy. The finance team is such a joy More

by Michelle2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Swanson, Clarence Penner, Phil Hurst
Oct 30, 2015 -

Cam Clark Ford Airdrie responded

We appreciate the positive review and look forward to helping you again in the future :0 Thanks again for the business! Cam Clark

October 22, 2015

Amazing. Bryan Swanson was awesome i was told to go to Ford and check out their selection. My ex recommended that I meet with Bryan and let him know what I was looking for. I had a feel More

by Babyj71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Swanson, Clarence Penner
Oct 22, 2015 -

Cam Clark Ford Airdrie responded

We appreciate the great review and look forward to helping you again in the future :) glad you love the new vehicle! Thanks, Cam Clark

October 11, 2015

AMAZING Experience I have purchased many Ford vehicles over the years and this one being my first at Cam Clark Ford....my experience with the dealership and especially w More

by Trevor05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Swanson, Theresa Kelman
Oct 12, 2015 -

Cam Clark Ford Airdrie responded

Thanks for the great review and we alway's appreciate your business. We look forward to helping you and your referrals in the future :) Thanks, Cam Clark

October 09, 2015

New truck Ed Won and his assistant Brittany were the best to deal with. Great experience. I would highly recommend them. I've dealt with Ed since 2004 and have More

by mudman gord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Wan
Oct 09, 2015 -

Cam Clark Ford Airdrie responded

We appreciate the positive feedback and look forward to helping you for years to come! Thanks, Cam Clark

October 06, 2015

Only interested in quick sales I stopped in to see Ed on a recommendation from a friend. I was looking to find a new 2014 F-150 that was in remaining stock. Ed found a few but drag More

by Robbob
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ed Wan
Oct 09, 2015 -

Cam Clark Ford Airdrie responded

Hi Robert, Thanks for taking the time today to talk to me about your recent experience at Cam Clark Ford. I look forward to helping resolve the situation and making sure it does not happen again. As we have been sold out of 2014's for over 6 months now Ed should have made it clear we would be unable to get a brand new from another dealership and had someone help you find a used vehicle in return. I am happy to hear you still ended up buying a used F150 as they are great trucks and I will be in touch with you to make up for the bad experience later this week. So sorry for the lost opportunity and we look forward to helping in the future if given the chance. Thanks, Cam Clark

October 01, 2015

Body repair & aftersales service Bryan has outstanding follow up skills to a sale, he has gone out of his way to assist me with a repair job to the box of my 2015 F350 Platinum. The More

by JF1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Swanson
Sep 29, 2016 -

Cam Clark Ford Airdrie responded

Thanks John for the great online review and positive feedback! bryan and the team looks forward to helping you for years to come :) Cam Clark