Caledon Chrysler Dodge Jeep Ram

Buyer Beware – Extremely Disappointing and Sketchy Experience I recently dealt with Caledon Chrysler while trying to lease a vehicle and it was one of the most frustrating dealership experiences I’ve Experience I recently dealt with Caledon Chrysler while trying to lease a vehicle and it was one of the most frustrating dealership experiences I’ve had. From the very beginning, I made it absolutely clear to Lui that I did not want to pay more than $375 bi-weekly all in. During negotiations, he specifically texted me if I meant $375 + tax, and I clearly stated no — $375 all in. He told me to leave it with him. Later, he texted saying “good news,” that he spoke to the manager and they approved $377.77. Close enough, I thought — until things quickly went downhill. Before I was provided important information in writing such as: -The APR -The buyback amount -End of Lease costs -Any written financing breakdown I was sent a credit application and asked for a $2,500 deposit. That is completely unacceptable. I responded that I needed to see the numbers in writing first. The next day I was handed off to the finance manager, who immediately tried to push me toward financing instead of leasing. Suddenly the numbers were now $383 bi-weekly, and they were again asking for a deposit. When I again asked for the full breakdown sent via email, I was told over the phone it was now $383 plus tax — which is nowhere near the $375 all-in we discussed. The numbers kept changing. The terms were never clearly presented in writing before requesting money. That is not how transparent business is conducted. I purchase new vehicles every two years and I have never dealt with such a sketchy dealership process. The lack of clarity, shifting numbers, and pressure for a deposit before providing proper documentation is a major red flag. ******Do not give this dealership a deposit until you have every single financial term clearly outlined in writing.****** In terms of car dealerships and sales practices, this was bottom-tier. Extremely disappointing and frustrating experience. More

DO NOT TRUST, THEY WILL LIE TO YOU TO MAKE A SALE - SAID THEY WOULD TINT WINDOWS THEY DIDNT, THEY DID NOT EVEN CHANGE THE OIL IN THE VEHICLE BEFORE DELIVERY AND MY OIL LIFE LIGHT CAME ON SO I CHECKED THE OI THEY WOULD TINT WINDOWS THEY DIDNT, THEY DID NOT EVEN CHANGE THE OIL IN THE VEHICLE BEFORE DELIVERY AND MY OIL LIFE LIGHT CAME ON SO I CHECKED THE OIL AND THERE WAS NONE IN IT. THEN SAID THEY WOULD PAY FOR OIL CHANGE THE CHECK TOOK OVER A MONTH TO RECIEVE AND IT WAS FOR HALF THE COST OF THE OIL CHANGE... HAGGLED ME ON PRICE OF TRADE IN AND THEN PUT IT ON THEIR LOT FOR DOUBLE THE PRICE THEY GAVE ME FOR IT... NOTHING BUT THE RUN AROUND WITH THIS DEALERSHIP, I REALLY WISH I NEVER DEALT WITH THEM!! More

Purchased red Night Edition for my company . So far happy with purchase. Want to thank Kal and Olim for their help. So far happy with purchase. Want to thank Kal and Olim for their help. More

Purchased a car from this place and IT WAS THE WORST EXPERIENCE EVER! I dealt with a representative by the name of TAKDIR and he is untrustworthy, unreliable con artist. He continued to make false pro EXPERIENCE EVER! I dealt with a representative by the name of TAKDIR and he is untrustworthy, unreliable con artist. He continued to make false promises and excuses as to why it took him two weeks to get my ready. When I finally received the car, IT WAS FILTHY, not even cleaned damages weren't even fixed as promised. Once I purchased the car he had no interest in me, brushed me off, with one lame excuse after another for the delays and why nothing was done to the car as promised. Worse IS THEY want you to hand them thousands of dollars in CASH, no money orders, no drafts, SCAMMERS! If you want to buy a car from a trustworthy, reliable place avoid CarHub Caledon Chrysler, the whole place looks like its run by a bunch of crooks. More

very bad experience they never call back for any update my jeep is their almost 3 and half month .its brand new jeep just 6000 km on it.when I call their to speak with manager then they never transfer my c my jeep is their almost 3 and half month .its brand new jeep just 6000 km on it.when I call their to speak with manager then they never transfer my call to manager since then . More

I purchased a car from Caledon chrysler for my daughter in 2021, at the last minute before signing the Deal the manger advised they dont have the 2nd key, and it will cost us $1000 and now after 1 year the in 2021, at the last minute before signing the Deal the manger advised they dont have the 2nd key, and it will cost us $1000 and now after 1 year the Adminstrator Manmeet Rai emailed in beginning of July to email the mailing address so they can send the 2nd key. and 2 months have passed and they never mailed us the Key. Such an unethical behaviour by the dealership. Will never ever buy or recommend this dealer. More

Great dealership, very professional & helpful staff with great customer service. I bough a used Ram about 5 months ago and so far no issues or concerns at all. It was the best price out there. great customer service. I bough a used Ram about 5 months ago and so far no issues or concerns at all. It was the best price out there. More

Oil change was conveniently quick, call was made to me with other service suggestions without pressure or commitment. The front desk service staff have always been friendly and socially pleasant. with other service suggestions without pressure or commitment. The front desk service staff have always been friendly and socially pleasant. More

Very disappointing experience. Sent deposit and paperwork committing to purchase of new Jeep Wrangler. Was told the next day price increased by $2500 due to new month. Not our normal experience with other committing to purchase of new Jeep Wrangler. Was told the next day price increased by $2500 due to new month. Not our normal experience with other Dodge Dealerships. More