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CMP Chevrolet Cadillac Buick GMC - Service Centre

Calgary, AB

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67 Reviews

67 Reviews of CMP Chevrolet Cadillac Buick GMC - Service Centre

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July 23, 2025

I have very bad experience with CMP automotive service department. (The cost of coolent is $40 to $65 . But this CMP service team Katherine & manager charges me $500 ). I had a coolant leaking problem , e More

by Singh.bhajanjeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KATHERINE SCHMIDT & service Manager of Katherine
Jul 24, 2025 -

CMP Chevrolet Cadillac Buick GMC responded

Hi Sanchay, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent service experience and understand your frustration. We always strive to provide transparent and helpful service, and we regret that you left feeling dissatisfied. Our goal is never to pressure customers but to provide information so they can make the best decisions for their vehicle and warranty coverage. We understand that trust is essential, and if something wasn’t communicated clearly, that’s something we take seriously. We’d appreciate the opportunity to speak with you directly to learn more and see how we can make things right. Please contact our Service Manager, Amanda Dunn, at 403-207-1072 or amdunn@cmpauto.com, so we can discuss your concerns in detail. Thank you again for your feedback—it helps us improve.

November 15, 2023

The service Department on Nov 13th 2023 9:15am I dropped my Truck off for wheel Alignment. When I pick my Truck up at 3:30pm. I received my truck and pulled out of the bay and I started hear a ticking comin More

by Dylan R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seamus Toner
November 05, 2023

Bought new Colorado diesel truck engine lite problems from day1 dealer says all ok engine blew at 170000k.engine was lemon from the day I bought vechile always properly maintained vechile 20000.00 repair More

by alberico51
Recommend Dealer
No
Employees Worked With
Seun Oworu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harmony
August 04, 2023

CROOKS! We’re do I start……. The used sales service I received was top notch and an easy process. Riley was a great salesman and I’m glad I had his assista More

by Tristan
Recommend Dealer
No
Employees Worked With
Riley Wiebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

CMP Chevrolet Cadillac Buick GMC responded

Hi Tristan - I reviewed your file, and worked with Amanda extensively on your issues. CMP had agreed to fix certain items, and a cheque was cut to you. The other issues with the truck were found long after you had taken delivery, and Amanda still was in contact with you. If there is an issue, please call me directly at 403-207-2461 - Chris Quinton - Pre-Owned Sales Manager

Aug 16, 2023 -

Tristan responded

Hi Chris. Thanks for responding. Extensively? How so? how long is long? If you have my file why not call me directly or get Amanda to call me? My number should be on the file correct? Amanda said she would be in touch well over 6 weeks ago…………but no. Glad you found the time to save face on the internet though. Still no cheque in hand and honestly couldn’t care. Just like you and your company couldn’t care about sending a single father with two kids on a test drive in a vehicle not safe for the road. In the end all that matters is that I save one person from having to go through the same experience as I have gone through. Thanks for at least letting me know I was on your guys radar……… even if it was just for a fleeting moment. Sincerely Tristan.

August 09, 2022

My car was aat the dealership for about 100 days when I went to pick up my car CMP refused to even show me the car I hade to pay in full before I could see it this after I put $5000 up front to mechanical More

by Martin Foley
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Janece Crocker,Adene Carr, Harmony Ribecco, Brian Reed
May 06, 2022

I wanted to make an apt for 1pm or later to bring my work truck into shop for repair. The advisor told me that I could make an appointment however. THEY DO NOT DIAGONSE any vehicles after 11am. what is the p More

by sara
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
JET, BRAD
December 17, 2021

I recently brought my 2016 sierra in and the whole passenger side of my truck, led lights did not work, I paid them to look into it. They had stated I needed all new headlight lights and taillights More

by Coreymayer00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jan 17, 2022 -

CMP Chevrolet Cadillac Buick GMC responded

Thank you for your review. We invite you to contact our Service Manager Brian Reed at 403-207-1072 to discuss your experience in more detail. We strive to ensure each of our customers are completely satisfied, we apologize that we did not meet your expectation.

October 22, 2021

We brought our 2002 Envoy in to have a liftgate module replaced amazing service from Harmony,super efficient followed by excellent service five star for sure. Thank you all Brian and Brenda Sloan More

by brianbrendaslo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmony.Reibecco.
August 21, 2021

2nd time in for service for our 2018 spark. I was told an hour and a half. 2 and a half hours later and AGAIN having to ask about where my car was...im done with the dealership and will take our car elsewher More

by kellie_wall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Oct 09, 2021 -

CMP Chevrolet Cadillac Buick GMC responded

We invite you to contact Brian Reed at 403-207-1072 to discuss your experience in more detail. We apologize that we did not meet your expectation with your experience.

March 11, 2021

If you are a fan of the elusive 7 hour oil change then this place is AWESOME...... PLUS a 7am appointment does NOT guarantee your vehicle will be looked at in the morning but it does guarantee service wil More

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Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service people
1
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