Bustard Chrysler
Waterloo, ON
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149 Reviews of Bustard Chrysler
Excellent Customer Service My overall experience was excellent. I had excellent customer service. I enjoy dealing with Bustards. Couldn't do enough for me! I would definitely My overall experience was excellent. I had excellent customer service. I enjoy dealing with Bustards. Couldn't do enough for me! I would definitely recumbent Bustards! More
I have never been to a more relaxed dealership. Derek was very knowledgeable and friendly. Really like the no pressure sales approach. when we contacted Derek about the car we were interested in. He had foun very knowledgeable and friendly. Really like the no pressure sales approach. when we contacted Derek about the car we were interested in. He had found another similar car and had it ready for a test drive as well. \when we went to pick up the car it was all shined and spotless. would definitely recommend this dealer and its people to my friends. Rick More
Everyone we have dealt with at Bustard has been nothing but kind, friendly and helpful from the moment we drove on the lot. We since bought a vehicle and the service is equally fantastic! Shefik knows what but kind, friendly and helpful from the moment we drove on the lot. We since bought a vehicle and the service is equally fantastic! Shefik knows what quality is and wont stop until it is achieved. He is quick, efficient and actually does what he says he will do when he said he will do it! From the people who answer our call, to the text communication, to the quality service, speed and even driving us where we need to be while the vehicle is serviced and or providing my son crayons while we wait...they make sure your experience is second to none. We have purchased dozens of vehicles in our fleet for our company and never had such a solid 5/5 sales and service experience as this. Thank you team Bustard. Shefik, great work, keep going. We are impressed and will be back but what is more, we will refer you to everyone. Courtney More
Received excellent service from Derek and Carolyn from my initial contact via email about a potential car I found on their web site. It was easy to arrange a test drive and found when I got there, that they initial contact via email about a potential car I found on their web site. It was easy to arrange a test drive and found when I got there, that they had brought in a second model of the same car that I was interested in. ( Well done guys) I found the buying experience very pleasant, having had all my options explained thoroughly. The car was sparkling on the day I went to pick it and I would certainly recommend Bustard to anyone. jack More
We found that both Nic and Rick were wonderful to work with. They went above and beyond to find us the exact car we were looking for, and at an amazing price. They were both super helpful and friendly, an with. They went above and beyond to find us the exact car we were looking for, and at an amazing price. They were both super helpful and friendly, and I feel they were great at keeping us informed on the vehicles status. They made our family feel comfortable with our purchase, and we'll absolutely go back to them for our next vehicle. Carolyn, was amazing as well!!! Not only did i feel she helped us make the best decisions for our family as far as warrenty, etc., but she went above and beyond to help us get through everything quickly with our 2 kids with us. All of the staff was super accomodating as well and really helped out. Our 2 year old didn't want to leave, he had so much fun. Thank you to everyone for all of your help! More
Derek is a professional at what he does! Always helpful and informative. He provides excellent, efficient service with a smile. Vehicle was ready for when I needed it and Derek was willing to provide lot and informative. He provides excellent, efficient service with a smile. Vehicle was ready for when I needed it and Derek was willing to provide lots of instruction. I have bought a car from Derek in the past. I will continue to use the same Dealer and Salesperson again and recommend him to others. Marion is the most amazing service person, I have ever met. She is so willing to help and give advice. She is efficient and always goes the extra mile. He pleasant disposition makes her a pleasure to deal with. More
From the moment we stepped into the showroom, we were looked after. Derek Killins greeted us as we explained the vehicle we were there to see. He was very friendly, efficient and attentive to our needs. looked after. Derek Killins greeted us as we explained the vehicle we were there to see. He was very friendly, efficient and attentive to our needs. The whole process was very relaxed enabling us to make the decision necessary. We purchased the vehicle and enjoyed the same professional service when we picked the vehicle up, on time, as promised. We would definitely recommend Derrick to anyone wishing to purchase a vehicle. More
This is the second new vehicle we have purchased with the help of Derek at Bustards. Friendly dealership and great saleman! Derek was patient and had the few vehicles we wanted to look at warming up on the help of Derek at Bustards. Friendly dealership and great saleman! Derek was patient and had the few vehicles we wanted to look at warming up on the -20 degree morning. More
I was shopping for a specific truck online, and narrowed it down to Bustard. I was flying in from Ottawa. They were great to pick me up at the airport and bring me to the dealership. the driver was very k it down to Bustard. I was flying in from Ottawa. They were great to pick me up at the airport and bring me to the dealership. the driver was very kind and apologetic for being a few minutes late. as I pulled in I was greeted by Jeff (who was in rough shape form his accident). He put on a friendly face and apologized for not being able to see the transaction through himself. Adam took over from there and was Great. it was a good experience overall but i think the shop had turned the vehicle over to me prematurely as there was some issues arising on the way home. check engine indicator,no heat,missing antenna wand, and wipers needing to be replaced. I would recommend this dealership but ensure you do a thorough inspection of your used vehicle. More
Good Experience, Busy dealership. My financing was a Good Experience, Busy dealership. My financing was a little more complicated than I had anticipated, and they continued to do what ever they could an Good Experience, Busy dealership. My financing was a little more complicated than I had anticipated, and they continued to do what ever they could and made it all work. VERY friendly and helpful! I recommended this dealership to a friend and would recommend it again! More