Burlington Toyota

Different World I visited the dealership 3 times trying to get my car appraised and to look at a pre-owned Corolla. Here's a summary of my latest, and it appears, la I visited the dealership 3 times trying to get my car appraised and to look at a pre-owned Corolla. Here's a summary of my latest, and it appears, last, experience at Burlington Toyota: a) called ahead to ask about Corolla being advertised on Auto Trader, could I come in and test drive? b) had to deal with a new rep, Joe, as my old rep Salny had been too busy to respond to my requests from previous days c) when I visited, the car I had called about was not available (let's call it Corolla A) because they had listed it before they did the clean-up, safety, etc. d) when we were trying to do a deal on another Corolla (Corolla B) they had in stock, I thought the price might be wrong since the price list had a higher-than-advertised price for Corolla A e) When I pointed out that I could get a 2016 Corolla for the pricing they had on Corolla B, Joe basically showed me the door f) when I pointed out that he gave up too easily, that's when the childish and unprofessional behaviour ensued and I had to leave Some suggestions: 1) if someone calls asking about coming in to view a vehicle, please make sure that vehicle is available to view and drive please, especially if it's a customer that has already visited a number of times? 2) when a customer gives you another chance to build a deal, perhaps focusing on building the deal and not unleashing a continuous stream of snide comments would be helpful and more professional I thought Oakville Toyota was bad, but this was a new level of unprofessionalism. In general, I have had poor experiences at Toyota dealerships, which may suggest we are already seeing the "too big to fail" mentality. With each visit, I noticed that they know how easily the Corollas sell, so they don't really need to work to sell them. If you try to make them work, the experience goes south in a hurry, but that was no more apparent than at Burlington Toyota. If you have 3-6 months to buy a vehicle, perhaps take a chance here. If you are looking to move on a car in a faster timeframe and expect professional treatment, hopefully another Toyota dealer will give you better treatment! Erin Park and Georgetown were the best in my experience so far, but don't expect a great trade-in value at these places... More

First new vehicle I was very pleased with my new purchase if a 2016 Toyota Rav4. Zee did a wonderful job of getting me a great deal and putting me in my first new ride. I was very pleased with my new purchase if a 2016 Toyota Rav4. Zee did a wonderful job of getting me a great deal and putting me in my first new ride. I couldn't be more excited!! More

Buy your next car from this Dealership! Everyone at this Dealership went above and beyond to help us. We never felt pressured to buy a car and always felt like we were getting honest, relia Everyone at this Dealership went above and beyond to help us. We never felt pressured to buy a car and always felt like we were getting honest, reliable advice. It sounds cliche but this was honestly the best customer experience we have ever had. I can't imagine ever dealing with another dealership - ever! Thank you David, Sion and John! More

SUV Purchase From Burlington Toyota I would highly reccomend Burlington Toyota for anyone looking for a vehicle. They were honest, professional and pleasure to deal with. A great experie I would highly reccomend Burlington Toyota for anyone looking for a vehicle. They were honest, professional and pleasure to deal with. A great experience! Sion and David made us feel comfortable and helped us find the vehicle that was right for us at a fair price. More

Quick , efficient and importantly friendly service . Service is great with friendly staff who are knowledgeable and efficient ! I was late for appt. but still able to get service on time and on my way Service is great with friendly staff who are knowledgeable and efficient ! I was late for appt. but still able to get service on time and on my way quickly . I also had my new cell phone paired with system very quickly . An item I almost forgot to ask about and was having trouble doing myself ! More

The BEST cars, the BEST dealers and the BEST dealership. If you are looking for the best cars, the best dealership and the best dealer, Sion Lewis and Burlington Toyota are where you want to go. Knowledge, a If you are looking for the best cars, the best dealership and the best dealer, Sion Lewis and Burlington Toyota are where you want to go. Knowledge, attention and a willingness to guide through all the complicated numbers are what I have experienced each and every time I have dealt with Sion at Burlington Toyota. I have just purchased my fourth Corolla from Sion and once again it was more fun than one would ever think buying a car could be. Sion and everyone at Burlington Toyota are top notch and I highly recommend them to anyone. More

Great service at Burlington Toyota My wife and I recently leased a Toyota Corolla from Burlington Toyota. Hafiz was very thorough in taking us through the purchasing process and expla My wife and I recently leased a Toyota Corolla from Burlington Toyota. Hafiz was very thorough in taking us through the purchasing process and explained different financing and leasing options available to us. It was a very positive experience. Teresa took us through the leasing details fairly effectively. More

Great experience! If you are looking to purchase a new Toyota vehicle, I would highly recommend that you visit Jamie Lomanto at Burlington Toyota. My recent experience If you are looking to purchase a new Toyota vehicle, I would highly recommend that you visit Jamie Lomanto at Burlington Toyota. My recent experience in purchasing my "new" pre-owned vehicle was great. Jamie is helpful, courteous, listened to my concerns and understood what I wanted in a new vehicle. The dealership was clean, the staff friendly, and they made us feel at home. There was a lot to get done in a short time frame to get the sale done that day. Jamie and the staff did not disappoint. It was worth the three hour drive to the dealership to make my purchase. More

Great service We have had excellent service at Toyota Burlington since 2007. Very helpful and great advice. The staff are very pleasant and willing to make your We have had excellent service at Toyota Burlington since 2007. Very helpful and great advice. The staff are very pleasant and willing to make your visit without a great stress. More

wonderful purchase experience Hello, just bought a replacement car at Burlington Toyota and the experience was absolutely wonderful. The salesman Matthew was accomodating, understa Hello, just bought a replacement car at Burlington Toyota and the experience was absolutely wonderful. The salesman Matthew was accomodating, understanding and very flexible in meeting my requirements. He even gave me a huge chocolate basket that took my breath away. The car will likely end up with my daughter, so I will definitely come back for my furure cars. Super place and an excellent salesperson. More