Burlington Toyota

Matt in service was outstanding. The battery warning showed on my dash Tuesday (Dec 2) afternoon, I called Toyota and was told by the service manager the next available appointment The battery warning showed on my dash Tuesday (Dec 2) afternoon, I called Toyota and was told by the service manager the next available appointment was Dec 19. So I drove to the service bay the morning of Dec 3 and was greeted by Matt. He told me the alternator was bad, and to leave the car with him. He called at 3:30 the same day and said it would be ready for pick up at 5 pm (the same day). What and awesome experience. THANK YOU MATT!!! Bill Korporaal, a very happy customer More

I bought my car there in 2010, and I've been going back for all scheduled and unscheduled service ever since. I've dealt with various members of the service team over the years (Tom is my current service for all scheduled and unscheduled service ever since. I've dealt with various members of the service team over the years (Tom is my current service person) and have always found them all to be professional, courteous, and even fun. Thanks, everyone! More

Staff was very friendly, courteous and efficient. I was promptly taken care of as was my vehicle! I find the staff at all Toyota dealerships really take care of the customers. Thanks for that! I was promptly taken care of as was my vehicle! I find the staff at all Toyota dealerships really take care of the customers. Thanks for that! More

I had a great experience working with Hamed for my RAV4 Hybrid. He was knowledgeable, patient, and very professional. He kept me informed at every step and ensured everything was ready on time. Thank you, Hybrid. He was knowledgeable, patient, and very professional. He kept me informed at every step and ensured everything was ready on time. Thank you, Hamed! also I really appreciate Lauren’s help during the financing process for my RAV4 Hybrid. She was polite, patient, and explained every step carefully. She made everything easy and stress-free. Thank you, Lauren! More

My service was completed as expected and within the time allotted, as always. As usual, all of the employees that I had interaction with were polite, pleasant and accommodating. The surprise bonus was that allotted, as always. As usual, all of the employees that I had interaction with were polite, pleasant and accommodating. The surprise bonus was that my service advisor, Tom, personally buffed out some scratches on my doors. I simply asked what could I do about the scratches and he immediately grabbed his tools and did the job. And he made a joke when I asked what I owed him for the repair. Now that’s what I call exceptional customer service. More

All of the staff at the service counters were friendly as I dropped off my car, especially my Service Advisor Maddie! I dropped off my car, especially my Service Advisor Maddie! More

I have no complaints; the service was very good, the service rep was very professional, and the work was performed on time. service rep was very professional, and the work was performed on time. More

This was my third new car purchase from Burlington Toyota. We had bought some used cars from them long time ago as well. Very friendly and helpful people. Service department is amazing. I totally Toyota. We had bought some used cars from them long time ago as well. Very friendly and helpful people. Service department is amazing. I totally recommend this dealership to all my friends and family, either for service or to purchase a vehicle. This was my third new car purchase from Burlington Toyota. We had also purchased some used vehicles from them in the past. The staff is very friendly and helpful. The service department is exceptional. I highly recommend this dealership to all my friends and family, whether for service or vehicle purchases. More

Staff here are friendly and accommodating. I dropped off my Rav and they punctually got started. All work to be done or suggested was explained to me. The work was completed in the estimated t I dropped off my Rav and they punctually got started. All work to be done or suggested was explained to me. The work was completed in the estimated time and i got my car back washed and ready. More

I cannot complain about the service at this dealership. I cannot find any complaints with your service and contact with your service reps. My rep was Adam and was very pleased with him. I cannot find any complaints with your service and contact with your service reps. My rep was Adam and was very pleased with him. More