Budds' Imported Cars
Oakville, ON
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165 Reviews of Budds' Imported Cars
flawless service Mike the service advisor was excellent in all areas while servicing my 09 XKR. It was my first repair service in 150,000 km What scar , what’s dealers Mike the service advisor was excellent in all areas while servicing my 09 XKR. It was my first repair service in 150,000 km What scar , what’s dealership. I drove 3 hours to get there and will do so again.... More
Infotainment system FINALLY fixed The infotainment system in my 2018 F-Type hadn't worked from the beginning. To the dealer's credit, though, they worked on it until it was fixed, comp The infotainment system in my 2018 F-Type hadn't worked from the beginning. To the dealer's credit, though, they worked on it until it was fixed, complete with giving me a brand new F-Pace while my car was in the shop. We're all good now. More
Customer service was not good The last service I had was a major disappointment. Prior service experience was much better. When booking I requested a drive back home, when I got th The last service I had was a major disappointment. Prior service experience was much better. When booking I requested a drive back home, when I got there it seemed to be a surprise. 5 hours later they are just doing the service and had not started the brakes that were the reason the vehicle was there. Car promised for 5pm, not done, Pickup to take me to dealership promised for 9 am the next day. No one came until I called and complained, car ready but not detailed at 10am. I had to reschedule flights. No one apologized or cared!! More
Culture starts at the top and that is apparent at Budd's I have dealt with many dealerships in different countries over many years and Budd's is by far the best when it comes to honesty, service and the extr I have dealt with many dealerships in different countries over many years and Budd's is by far the best when it comes to honesty, service and the extraordinary facility in Oakville, Ontario. I own a Jaguar and my wife a Land Rover and you can rest assured that because of the way we are treated, whether in the Service Department or in Sales, we will be loyal to Budd's Imported Cars. Thank you Francesca, Ian, Bill and Shelly; you should be very proud. Michael & Janet More
Service Budds' Service Department personnel are pleasant and helpful to deal with whether one is having a routine service carried out or dealing with somethin Budds' Service Department personnel are pleasant and helpful to deal with whether one is having a routine service carried out or dealing with something more unusual. The new customer area offers a pleasant waiting area. More
Major warranty repair handled with little hassle. My Range Rover lost power. Turns out engine had failed. Complete engine replacement with little hassle once HO had approved the rather large warrant My Range Rover lost power. Turns out engine had failed. Complete engine replacement with little hassle once HO had approved the rather large warranty cost. Mike Rodgers was great throughout. Car is running fine again. More
The only place to go Budd's is the only place to go when you need your vehicle serviced. The staff are friendly and waiting in the new service location is comfortable. Budd's is the only place to go when you need your vehicle serviced. The staff are friendly and waiting in the new service location is comfortable. More
Great experience Was greeted with a smile, my car was taken in and given back to me when promised. I also got at loner vehicle (had to pay for it) Tyler is a great ad Was greeted with a smile, my car was taken in and given back to me when promised. I also got at loner vehicle (had to pay for it) Tyler is a great advisor. More
Best car buying experience ever, thanks to Dan Stuart Just picked up my 2nd Jag purchased from Budds. Dan Stuart, as always, provides superior customer service making purchasing a new vehicle effortless. Just picked up my 2nd Jag purchased from Budds. Dan Stuart, as always, provides superior customer service making purchasing a new vehicle effortless. My son has now purchased a new Velar from Budds and with Dan Stewarts' level of care and professionalism and will be a life time client. Thank you once again Dan!! We love our cars. Also thank you to Matt Salvain for his level of excellence...another wonderful member of the Budds team which makes the experience of buying a vehicle a pleasure. More
Great experience . Sales person (Chris) was very helpful and attentive. Took the time to go over everything with me. Hopefully my service experience will be just as . Sales person (Chris) was very helpful and attentive. Took the time to go over everything with me. Hopefully my service experience will be just as good. More