Budds' Chevrolet Cadillac Buick GMC - Service Centre

The definition of customer satisfaction I've already said it on google reviews but I'll say this here too. This is the go to dealership of you have a GM car. Everyone will treat you right an I've already said it on google reviews but I'll say this here too. This is the go to dealership of you have a GM car. Everyone will treat you right and you will be taken care off. No one ever tries to upsell you anything in fact evwrutime I've been here I've been greeted with very nice surprises. For example, my Cadillac infotainment screen stopped responding to touch so I asked how much the repair would be. At first I was told it will about $1400, thats a steep price I think but the next time I'm there for an oil change I'm told as a goodwill gesture the dealership will repair the screen and I will have to pay $300 and if I agree they can order the part, well that's awesome and I agree right there to pay the $300 for a new screen. Fast forward to the day of repair (which is today), after the repair is done Juan (that's the guy you want to talk to btw) tells me the screen is free and I only have to pay for labor. I've read some insanely bad experiences of people being ripped off by dealerships but I'm glad I found one that does the complete opposite and doesn't overcharge customers for anything. This is the one place I am more than happy to drive an extra 20mins and through the traffic because I absolutely love the the work ethic at Budds Oakville. I recommend this dealership to anyone and everyone who has a car made by GM. More

Tire service Quick and professional service. Work was done on time and as promised. Always receive personalized attention. Would recommend this dealership to anyon Quick and professional service. Work was done on time and as promised. Always receive personalized attention. Would recommend this dealership to anyone looking to purchase or requiring service. More

New tire purchase Bought new tires very informative and excellent service Purchased the new Michelin all weather tires To date have found them to be a good tire Bought new tires very informative and excellent service Purchased the new Michelin all weather tires To date have found them to be a good tire More

Post Service Review My service experience was good. When I recieved the text to rate my experience, it stated that if I had a question I could text back. I requested t My service experience was good. When I recieved the text to rate my experience, it stated that if I had a question I could text back. I requested that the Cadillac Concierge contact me as I had a few questions. I’ve yet to receive a response. Overall experience, good. Not exceptional More

Snow tire install Nothing complicated about this service. Took a couple hours and they called when completed. Smooth, easy And quick Always a great experience at Budd Nothing complicated about this service. Took a couple hours and they called when completed. Smooth, easy And quick Always a great experience at Budds Thanks More

Services I received my oil change and tire rotation today. The service was extremely professional, timely and complete. It's been a pleasure! Thank you very mu I received my oil change and tire rotation today. The service was extremely professional, timely and complete. It's been a pleasure! Thank you very much! More

Heating issue -actuator Juan was more than helpful and it was a pleasure dealing with him. I have NOT been able to say that of other people from other dealers. Thank you! Juan was more than helpful and it was a pleasure dealing with him. I have NOT been able to say that of other people from other dealers. Thank you! More

Great Service Juan always takes care of my Sierra, had regular service, alignment and new tires installed. Let me know the total and the truck was clean when I got Juan always takes care of my Sierra, had regular service, alignment and new tires installed. Let me know the total and the truck was clean when I got it back. More

Oil and filter change. Overall inspection of vehicle. Service done in timely manner. Even gave the car a wash. Shuttle driver arrived on time. Pleasant drive to dealership. Whoops. Forgot sticker Service done in timely manner. Even gave the car a wash. Shuttle driver arrived on time. Pleasant drive to dealership. Whoops. Forgot sticker for next oil change. More

Amazing staff working in the service department Juan, Keith and Jennifer are amazing. Their knowledge and positive attitude is so awesome. Clean serive area and friendly staff. Best dealership to Juan, Keith and Jennifer are amazing. Their knowledge and positive attitude is so awesome. Clean serive area and friendly staff. Best dealership to service your car More