Budds' Chevrolet Cadillac Buick GMC - Service Centre

Always fantastic customer service when I see Caitlin McLeod This is my second vehicle through Budds and when I bring my vehicle in for service I always see Caitlin McLeod who is helpful, courteous and will go This is my second vehicle through Budds and when I bring my vehicle in for service I always see Caitlin McLeod who is helpful, courteous and will go out of her way to make sure you have a great experience at Budds. I will continue to purchase vehicles at Budds as long as staff like Caitlin continue to go above and beyond in customer service Paul Mason More

Continuous Excellance Caitlin has been our Service Provider for many years and has always been friendly and professional which is why we keep our current GMC vehicle longer Caitlin has been our Service Provider for many years and has always been friendly and professional which is why we keep our current GMC vehicle longer than we normally would. More

Budd's provides fast work and honest advice I have been dealing with Budd's and Jim Treen for many years and have come to trust the honest advice and quickly performed repair and maintenance wor I have been dealing with Budd's and Jim Treen for many years and have come to trust the honest advice and quickly performed repair and maintenance work done them on my cars. My cars are over ten years old and still going strong thanks in a large part to them. I strongly recommend them for your service needs. More

Booked an appointment for 10:00 a.m. for service and was taken right away. The oil change was completed and the car was washed, as usual. Sean answered all my questions and was very helpful, as usual. I taken right away. The oil change was completed and the car was washed, as usual. Sean answered all my questions and was very helpful, as usual. I was asked by a driver if I needed a ride home, but I declined, as it only took approximately one hour to complete service. The receptionist cashed me out, and was also very friendly and this is why I rated every question with a "5". More

Booking the service date and time I wanted was quick and easy. Assessing my repair problem was efficient and thorough. I was given relevant information as to the problem, was given an estimate of cost and t easy. Assessing my repair problem was efficient and thorough. I was given relevant information as to the problem, was given an estimate of cost and time to complete. Repair was done in same day . Shuttle driver was very friendly and polite. I enjoyed the whole experience. More

I first visit the dealership for service on my 2010 equinox.which I purchased from Leggert in Burlington Ontario on November 2012 I I was under the inpression since the sale person was driving the equi equinox.which I purchased from Leggert in Burlington Ontario on November 2012 I I was under the inpression since the sale person was driving the equinox it was a demmo. and the vichele was well taken care of. After having many engine problems I discover from Budds Chev. who had to go and rebuild many parts that the Equinox was had alot of engine problems and may continue. I telling you tjhis because I am not please with the way thiis Equuinoq was sold to me. Have said all of that We lease a GMC Acadia due to the facf of the good service we got. And the professional and frendly manner we were treated from both the departments. yes we would recogmend both Sales and Service to our friends and family Regards Bree Evelyn b.evelyn@bell.net More

I would not let this one experience stop me from returning, because I have always had good service, but I was a little disappointed with the attitude I received from the Service Clerk this time. On returning, because I have always had good service, but I was a little disappointed with the attitude I received from the Service Clerk this time. On the way out I ran into Shane the mechanic who had worked on my vehicle about a month earlier and he was, as usual, very nice. I let him know of my disappointment and he advised me to see him next time if I needed assistance with what I had discussed with Caitlin, which I will do. I do not need to go to the dealership for service, but felt it was convenient, not cheap by any means, but I do expect good customer service. I have been in the customer service fied, most of my career and do not feel the attitude was warranted. More

There was no line-up at the service counter. Their courtesy driver took me where I had to go. They called as promised with a price and recommendation for the service needed. Since it was going to ta courtesy driver took me where I had to go. They called as promised with a price and recommendation for the service needed. Since it was going to take longer than expected, they arranged a courtesy car for me to drive. My car was finished by the end of the day and at the price quoted. More

Problem solved promptly as usual . Treated with dignity and respect. Very quick shuttle service, modern clean well organized facility. Have been a customer of both sales and service departmanets of this de and respect. Very quick shuttle service, modern clean well organized facility. Have been a customer of both sales and service departmanets of this dealership since 1997 and have recommended this facility from both a sales and in particilauly a service perspective. More