Budds' Chevrolet Cadillac Buick GMC - Service Centre
Oakville, ON
264 Reviews of Budds' Chevrolet Cadillac Buick GMC - Service Centre
Happy I had a major problem with my vehicle overheating. I went to Budds' with my problem and Juan Orozco my service guy (I really mean my service guy when I had a major problem with my vehicle overheating. I went to Budds' with my problem and Juan Orozco my service guy (I really mean my service guy when it comes to my Equinox} There were major problems with my vehicle and it took some time to discover the problem. I was totally impressed with Juan's manager (Shane) who got directly involved and I even got to talk to my mechanic (Kerry) about my problem.END result -- problem resolved! I have been a 40 yr GM customer and with treatment like I received today I hope to be another 40 yr customer . Kevin Neville More
Great Service! I called last minute for a car fix and they took my car into the shop right away. I didn't have to wait long before they were done servicing my car. I I called last minute for a car fix and they took my car into the shop right away. I didn't have to wait long before they were done servicing my car. I was also informed of the warranty I had on my car which I wasn't aware of since I had bought it used at a different dealership. Overall, it was a great experience which couldn't have gone any better! More
Budd's Chevrolet Great service as well as great staff never have had any issues. Would buy new as well as used again because of the outstanding service and experience. Great service as well as great staff never have had any issues. Would buy new as well as used again because of the outstanding service and experience. More
2001 Saab 9-3 My service advisor, Mr. Juan Orozco, was awesome!!! He was very thorough and explained everything that needed to be done. I was very impressed with hi My service advisor, Mr. Juan Orozco, was awesome!!! He was very thorough and explained everything that needed to be done. I was very impressed with him and his professionalism. The jobs done to my Saab completely fixed the problems (1. The PCV replacement to fix the smell of oil when the blower was turned on. 2. The Direct Ignition Cassette replacement to fix the engine misfire, etc.). And, the price was fair. Previously I was going to another Saab specialist but now I will be coming to your location because I feel your staff can take good care of my Saab and take time to explain and suggest different options. The waiting area was clean with plenty coffee provided and I noticed I was able to work from there with the free wifi. Lastly, I appreciated the complimentary car, too! Thank you! Gary Ngan, Mississauga More
Excellent customer service I have been taking my vehicles to Budds in Oakville Ontario for the last four years . I first met Juan when he worked in the drive thru . He was alway I have been taking my vehicles to Budds in Oakville Ontario for the last four years . I first met Juan when he worked in the drive thru . He was always super helpful and friendly .He then moved into the customer service department where I no doubt followed.😊 He has always went above and beyond to accommodate and help me with whatever problem I have had . I have been a manager in the past for over 15 years in the retail sector and know excellent customer service when I receive it . Juan is absolutely amazing and a joy to deal with 😊 I would give him more than 5 ?? if I could . More
Budds Customer service was amazing, the service of my car was very prompt ,and efficienty. My car was finished way before the time they predicted. My recept Customer service was amazing, the service of my car was very prompt ,and efficienty. My car was finished way before the time they predicted. My receptionist was funny and nice .Great experience!! More
Great proactive service! This is one of many positive experiences I have had dealing with the service department at Budd's and in particular the service advisor Juan Orozco. I This is one of many positive experiences I have had dealing with the service department at Budd's and in particular the service advisor Juan Orozco. In this case I had a 'low tire pressure' message and took the vehicle into Budd's for service. The tire had a nail puncture and ultimately had to be replaced. I had forgotten that I had purchased warranty coverage for the tires but Juan, on his own initiative, remebered this and confirmed that I had replacement coverage! This was great news and without Juan's help I wouldn't have been able to take advantage of it. More
Jason Corrigan took great care with our car repairs. Jason Corrigan took great care with our car repairs, he helped us with the cost of the repairs which we really appreciate, thanks Diane Hicks Jason Corrigan took great care with our car repairs, he helped us with the cost of the repairs which we really appreciate, thanks Diane Hicks More
Excellent Service to my Cadillac We would highly recommend the friendly team at Budd's. Fast, professional- Juan even sent us a video to show us the problem. A loaner car was arrang We would highly recommend the friendly team at Budd's. Fast, professional- Juan even sent us a video to show us the problem. A loaner car was arranged and the job was completed earlier that predicted. Thanks! More
Fantastic service every time!! I always get excellent service at Budds' Chevrolet. Jim Treen is very friendly, knowledgeable and practical. I brought in my old mini-van for an oil I always get excellent service at Budds' Chevrolet. Jim Treen is very friendly, knowledgeable and practical. I brought in my old mini-van for an oil change. I told Jim I was about to go on a road trip and wanted to make sure everything was ok. Jim made sure that everything was checked out by the technician. There were a couple of problems that he explained thoroughly and provided the options. There were a couple of price options on the parts. He gave me practical advice based on the age of the mini van and his knowledge of the quality of the parts. More