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Budds' Chevrolet Cadillac Buick GMC
Oakville, ON
2,536 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars.
Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs.
Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com
We look forward to serving you!
Wayne Carter
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,536 reviews
April 18, 2014
Often Imitated NEVER Duplicated I Cannot Express How Happy I Am With The Purchase Of My New Buick Enclave. I Went To 5 Other Dealerships And Got The Run Around I Happened To Be Drivi I Cannot Express How Happy I Am With The Purchase Of My New Buick Enclave. I Went To 5 Other Dealerships And Got The Run Around I Happened To Be Driving By Budds And Stopped In And I Was Greeted By Bill Coombe A Salesman That Worked There And Told Him What I Had Been Looking For And I Was Told By The Other Dealerships The Vehicle I Wanted Wasn't Available In The Color And Options I Wanted I Guess They Were Hoping I Would Settle For What They Had On Their Lot When I Told Bill Exactlt What I Was Looking For He Took Me Over To His Office And Looked On His Inventory List And Said Hold On I Just Need To Go Get The Keys I Have 2 On My Lot Within 1.5 Hours It Was A Done Deal And 2 Days Later My Wife Drove Away In Her New 2014 Buick Enclave And I Have Learned One Very Important Rule A Happy Wife Is A Happy Life And Mr. Coombe Made That Happen Not Only Dids Budds Chevrolet Earn A New Customer For Personal Pleasure Use Of A Vehicle They Have Also Earned My Company Business Purchases 5 ????? Across The Board Thanks Again Bill Coombe More
by CRT Towing
Employees Worked With
April 18, 2014
Great Service Ernest was very helpfull in addressing our needs and answering all of our questions. Not only is he a professional but also very personable. He made Ernest was very helpfull in addressing our needs and answering all of our questions. Not only is he a professional but also very personable. He made our first purchase at Budds' positive. More
by richard tremblay
Employees Worked With
ernest shanly, Ernest Shanly
April 16, 2014
A salesman that cares!!!! Bill is an excellent salesman , one that looks after the details of every aspect in buying a car. I find that he was friendly and extremely knowledgab Bill is an excellent salesman , one that looks after the details of every aspect in buying a car. I find that he was friendly and extremely knowledgable on the vehicles. The transaction of the sale was smooth and the delivery was informative on my new car. I have been buying cars for 30 years and find Mr Coombe to be one of the best experiences I have had in buying a vehicle. I highly recommend him and feel confident each time I deal with him that I will be looked after. Great experience at this dealership. Darren Julian More
by truenorth
Employees Worked With
April 15, 2014
Excellent Customer Service I came to Budd's to look at a Camaro. When I arrived I was worried that I'd have someone pressure me - but that fear quickly disappeared when I was he I came to Budd's to look at a Camaro. When I arrived I was worried that I'd have someone pressure me - but that fear quickly disappeared when I was helped out by a gentleman named Basil Silas. He was extremely friendly and helpful. He made the overall experience exciting, fun and without pressure. He was knowledgeable when I had questions and made sure I had the info I requested. I'm glad he helped because he was the best salesman I ever dealt with. He's not like those people you see on TV which I really appreciated. He was real. No tricks. And again, no pressure. He gave me time alone with my family to think about my purchase and didn't make it uncomfortable or awkward in any way. A couple days after I bought the car, Basil called me to make sure I enjoyed the ride and that everything was to my satisfaction. That is some excellent customer service. I have no buyers remorse. I have pride in my new ride and I owe it all to Basil. I'd recommend him to anyone. If I ever buy another car, I am going straight to him. More
by bumbleb33
April 14, 2014
Chev Cruze I would just like to thank the Budds Chev team, my experience was awesome!! Bill was just amazing, very efficient, professional,he went well above the I would just like to thank the Budds Chev team, my experience was awesome!! Bill was just amazing, very efficient, professional,he went well above the call of duty to locate the vehicle I wanted. Overall I am very pleased with my experience at Budds and will be back for my next purchase when my lease is up.. More
by vidz68
April 10, 2014
New Chevy Cruze Eco Lease We returned to Budd's to discuss end of lease arrangements (end of lease data June 2014) re our 2011 Chevy Cruze Eco that we obtained 3 years ago thro We returned to Budd's to discuss end of lease arrangements (end of lease data June 2014) re our 2011 Chevy Cruze Eco that we obtained 3 years ago through Budds (salesperson Larry Middleton). We met Bill Coombe who went over a variety of options with my wife and I. Having established that another Cruze Eco was to be the vehicle of choice to replace the current car, Bill explained in great detail, a variety of things we could take advantage of, several of which were not obvious to me when I had configured a replacement vehicle 'on-line'; the 0% lease rate, the 'loyalty bonuses' for repeat customers, the fact that several of the 'options' that had to be paid for in the 2011 model were now included in the 'base' Eco, and we would get a 'gas card'. Having unsuccessfully searched around in the GM database in Ontario for a Cruze Eco in White with no extra options included, Bill showed us a Cruze in the showroom that was configured with one or two options I had not considered in the replacement vehicle. The superior 'Champagne Silver Metallic' color (previously a more expensive option) was now included. The vehicle also came with the Technology Package that includes a back-up camera, and Tire Pressure monitors (something we sadly did not not get in the previous vehicle), and other things. We had kept the 2011 vehicle in immaculate condition, and even though`this winter had been very difficult in terms of keeping the car clean, it was obvious to Bill that it had been well looked after. Bill also indicated that all the stuff that we would have to go through in switching from the 2011 Cruze to the new model would be taken care of by the dealership/GM and the lower lease rate available on the new model would be put in place immediately should we decide to move ahead with a new lease on the showroom model. So we decided to go ahead and went to see Rob Powell, who we had dealt with for the previous car. Rob was excellent too and explained a number of things to us to make us feel even more comfortable about the choices we were making. Although I had wanted a lighter colored interior, the showroom Cruze was black, an issue perhaps in the summer. Rob indicated that if we opted for some window tinting, he would include this option at 'his cost'. This seemed like a great offer and one we gladly accepted. So all in all, this was an excellent experience, and one that was way less stressful than anticipated when we walked into the showroom. All aspects of the change-over were handled very politely and everything from transferring the Car insurance to the new vehicle were explained to us in the simplest manner possible. However, as a result of GM's recall issues, we were unable to collect the car as initially planned, but when we were notified that it was ready for use, we went to collect it only to find that Bill, Rob and their colleagues had obtained for us at no cost, a 1 year extension to the 6 month OnStar turn-by-turn package. It seemed to us there was virtually no end to the effort that all the folks at Budds, but Bill and Rob in particular were prepared to make for us to ensure that we were totally comfortable with the experience of dealing with these folks. Finally when we collected the Car, Bill went through the basic operations of the Technology package and 'paired' our two iPhones with the Bluetooth system in the new Cruze, switched the number plates, and told us he would replace the winter tires on the old vehicle and drop them off at our home. We will most definitely return the this dealership/salesperson in the future after this exceptionally good experience. Rob and Liz Sutherland More
by RobSutherland
April 10, 2014
A real pleasure This is not my first car purchase, but it is my first from Budds'; it is also my first Chevy. The entire process really could not have been any easie This is not my first car purchase, but it is my first from Budds'; it is also my first Chevy. The entire process really could not have been any easier. Chris was excellent and a pleasure to do business with. I was completely at ease throughout and at no time felt anything other than respected and a valued potential customer. I would not hesitate to return to Chris for any future purchases and recommend him to those looking for a Sales Associate within Budds' Chevrolet Oakville. Robert Powell, the Business Manager, was also excellent and, like Chris, he was professional, friendly, and fully informative. It simply could not have been any easier, and, I believe, any better. I was also introduced to Craig Taylor, Sales Manager. Yet again, his professionalism and friendliness reinforced the impression that I was a valued customer. This is a Dealership which knows how to value customers and provide for an excellent product; in addition to the cars. They set a high standard. More
by emailasl
Employees Worked With
Chris Cheevers
April 10, 2014
pleasure to deal with not your stereo type cars sales man or dealer. right from walking in the door to the receiving the car was pleasant. all questions were answered and not your stereo type cars sales man or dealer. right from walking in the door to the receiving the car was pleasant. all questions were answered and never fealt like I was getting the run around. thanks again More
by kidd71
Employees Worked With
April 09, 2014
2014 Chevy Cruze I just bought the car and im really happy whit it! I wantend to share my little story whit everybody,cause in my opinion the overall experience of buy I just bought the car and im really happy whit it! I wantend to share my little story whit everybody,cause in my opinion the overall experience of buying a new vehicle has never been as "smooth "as this time at Budds.Starting from the front desk personal very friendly,a special mention for the sales staff in the person of Bill Coombe which was professional, friendly and very prepared!Thank you mister Robert Powell (business manager)for offering the best financing options to fit my budget.I would definitely recommend this deelership!!! More
by carminealvisio78
April 07, 2014
Great product & great service When I arrived at Budd's after having made an on-line appointment for a test drive, I was greeted by friendly staff who introduced me to your s When I arrived at Budd's after having made an on-line appointment for a test drive, I was greeted by friendly staff who introduced me to your sales representative, Basil Silas. Basil was professional and attentive to our needs immediately. He was quick to understand what I was looking for and knew that I was in a precarious situation. He chose not to take advantage of that fact, but listened to my needs and accommodated to my requests with ease. After the initial sale was made, I had the pleasure of meeting Mr. Rob Powell. He completed the circle of professional treatment I was afforded. Thank you Budd's! Steven Swait Oakville, On More
by StevenSwait
