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Budds' Chevrolet Cadillac Buick GMC

Oakville, ON

4.9
2,557 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars. Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs. Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com We look forward to serving you! Wayne Carter General Manager
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410 South Service Road West

Oakville, ON

L6K 2H4

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Showing 2,557 reviews

September 08, 2014

Excellent sales service This is the second SRX that our family has purchased from Kathryn at Budd's in the past 12 months. In both cases, Kathryn was a pleasure to work with More

by dscience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 08, 2014

LOVE my new Cadillac SRX I love my new car! LOVE It! Farid was great to work with and found a car with everything I wanted in a matter of days. Test drove on a Wednesday, d More

by Janstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 07, 2014

Wonderful! Mike was so helpful and patient with us. He let us take numerous test drives and took up a lot of his time. He never rushed us and answered all of our More

by kimbirch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 30, 2014

Bought a 2011 Regal CXL The people at the dealership were pretty friendly. They greeted us as we walked in the dealership. Other places I have been, that didn't really happen More

by Cbascombe82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Shanly
August 26, 2014

worth to visit, good but not the best. CAR: I got my 2014 Buick regal 2,0T, So far only problem is the left leg room too small and the rest pad angle cause my leg pain. if the pain contin More

by buick009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Shane Maginnis, Chris Cheevers
Aug 26, 2014 -

Budds' Chevrolet Cadillac Buick GMC responded

Hello Mr. Jin, My name is Wayne Carter and I am the General Manager of Budds' Chevrolet Cadillac Buick GMC. Thank you for your review of your experience. I always appreciate feedback, good or not so good. I would like to address your concerns. Regarding the rest area for your leg, we may be able to adjust things for you. No promises, but i would like to have you bring the car in so i can have a look. Regarding the fuel type required. 87 octane is OK. In our Cadillacs, Camaros ang Regal turbo GM recommends but does not require octane ratings of 91. If there is a performance issue they recommend you try a higher rating, but again, it is not required. Here is the excerp from your owners manual... ":If the vehicle has the 2.0L L4 engine (VIN Code V), use premium unleaded gasoline with a posted octane rating of 91 or higher. You can also use regular unleaded gasoline rated at 87 octane or higher, but the vehicle's acceleration could be slightly reduced, and a slight audible knocking noise, commonly referred to as spark knock, might be heard." Regarding the finance rate. You purchased your regal in June and got it for employee price. That offer ended July 30th. To compensate for the change in price they lowered the interest rate in August, but the employee price is no longer available. GM does not ever tell dealers what plans they have in future offers until they become public. You got a great deal! I would like the opportunity to meet with you if you have any other concerns, or to elaborate on what I have responded with. We pride ourselves on excellent customer care and to quick resolution of concerns. Again, thank you for your feedback--without it there would be no way to make things better. Wayne Carter

Aug 26, 2014 -

buick009 responded

Thanks for your quick response. I got the car on July 16, not in June. it's less then 2 week before the rate change. Currently we are paying 464$ per month, if with 0 % we should only pay 442$ per month without EMP discount. For the left leg room, I am not sure what you can help, but i can drive in Coming Friday morning to show you. I have drove the car for about 1 month, tried different seat position, still cannot find a good position. I may have to see my doctor cause my leg start pain if I drive more than 1 hour.

Aug 26, 2014 -

Budds' Chevrolet Cadillac Buick GMC responded

ok, lets meet on Friday. Looking forward to meeting you! Wayne

Aug 29, 2014 -

buick009 responded

hello, Wayne I do not time to to meet you today, if you want have a chat with me, call me at 647-403-8879.

August 25, 2014

Chevy Trax Bought a new Trax, excellent dealership, staff friendly helpful, not pushy or pressured at all. able to relax have a coffee read the paper while waiti More

by poneill3336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ernest Shanly, Craig Taylor
August 23, 2014

Great Staff / Great Facility / Great Vehicles / Great Prices We just purchased a 2014 Cruz , just love it after years of driving Montanna's. Larry Middleton as always helped us get the greatest car with the best More

by schase6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Middleton
August 22, 2014

Excellent Customer Service We just purchased a 2014 Terrain! We travelled over to hours and passed several dealerships on the way. We spoke with Ernest on the phone and he foun More

by bumstead_appliance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ernest Shanly
August 21, 2014

Great Service A friendly dealership very committed to being your source for cars., Thanks to Mike in Sales and to Paula in Finance for their professionalism and he More

by mikeat60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula MacDougall
August 20, 2014

They truly had to work hard to get my sale! Bought a new 2014 Cruze after i burnt through my KMS on my lease with 16 months remaining, this makes things extremely hard. Would recommend this team More

by pincushion1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paula McDougall, Jason Corrigan
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