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Brennan's Dixie Chrysler, Jeep, Dodge, RAM Truck

Brampton, ON

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58 Reviews

8050 Dixie Road

Brampton, ON

L6T 4W6

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58 Reviews of Brennan's Dixie Chrysler, Jeep, Dodge, RAM Truck

May 20, 2014

Mike is an idiot The general sales manager (Mike ) is the absolute worst professional to deal with. As long as everything is perfect the dealership had no problems an More

by Dugmadcod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Mohmosonl
May 22, 2014 -

Brennan's Dixie Chrysler, Jeep, Dodge, RAM Truck responded

Hi Douglas, Sorry you feel this way. When I was asked to help to get the deal cancelled , I was unaware of any details of your transaction. We never met before and no one told me that you were coming to cancel the deal. Because I was the only manager on duty that morning, I came out of my office to meet you and help.. Since the contract is a legal matter, we do have a process of cancelling the deal and we do not cancel deals without authorization from the manager involve in the deal. You mentioned to me that Dhaval told you to come in and get your deposit and ownership back and cancelled the deal. Dhaval is not authurized to cancel deals and he was not on duty, so I went to my office and called Dhaval at home to shed some light on the deal, Dhaval mentioned to me that he did not tell you to come and cancel the deal because he has no authority to do so and to come to talk to the used car manager regarding cancelling. I hang up from Dhaval and called Shawn Katzberg, he was totally surprised that you were to cancel the deal since you were approved on a good term with the bank, Shawn told me not to cancel the deal and asked me to tell you to come back around noon when he is going to be in to discuss. So I relay the message to you and you got upset with me and I specificlly told you I am just relaying the message Shawn gave to to tell you and not to " shoot the messanger". Since it is a used car issue , I could not over rule his decesion. I did suggest that I could have Shawn on the phone tom speak with you and if convince him to cancel the deal, I will do so. After you talked to Shawn, he text me to cancel the deal and give you your deposit and ownership back. we did so without hesitation and you were gone upset with me for no reason other than I was following a cancellation process. I had no reason to manipulate or decieve you and I do not know why you felt that way. I would not do that to anyone or for any amount of money. Thank you

May 30, 2014 -

Brennan's Dixie Chrysler, Jeep, Dodge, RAM Truck responded

DOUGLAS HYLAND FROM 338 BALDWIN DRIVE, CAMBRIDGE ONTARIO,N3C 0C2. This is to inform you that I instructed my lawyer to lunch a law suit against yor for lunching a a personal attack on line and calling me an "idiot" and Befamation of character as well posting misleading and untrue accusation . I do have two witnesses to our attraction. SEE YOU IN COURT BUDDY.

Jun 25, 2014 -

Brennan's Dixie Chrysler, Jeep, Dodge, RAM Truck responded

We are sorry you did not have a pleasant experience at Brennan's Dixie Chrysler Jeep Dodge Ram Truck. We take pride in our customer service and would like a chance to earn your business back. Please contact Mike, Danny or Shaun so we may discuss this further.

April 30, 2014

truck purchace amazing, ossom, treated like people not a mark, pleasant, friendly, down to earth, amazing people to talk with and work with, they were very helpful, More

by armand.lalande.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Matos, Shaun Katzberg
March 22, 2014

I came in to inquire about a Jeep Grand Cherokee I had seen on Auto Trader. Vince was very knowledgeable and informative about the vehicle. Vince, Shaun and I negotiated a price that was acceptable to a More

by mvos
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince, Shaun Katzberg
March 18, 2014

The sales rep Alex was very understanding and accomodating. They did a great service on the car before giving it. The price was also very competitive. Very straight foward people to deal with. More

by samratkapur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Shaun Katzberg
March 18, 2014

I felt that the approach at the dealership was friendly and cordial, making the purchase of the used 2011 Dodge Journey quite effortless and satisfying. More

by 22233444
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Stockwell, Shaun Katzberg
March 17, 2014

Great sales team, wonderful selection of vehicles to choose from, unbeatable prices. My husband and I did an extensive research before purchasing our dodge grand caravan at this location. A few weeks l More

by elenaleah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Katzberg, Warren Stockwell
March 17, 2014

I like customer service and after sales service of your company. I will recommend your dealership to my friends and relatives. I will consider my self if I plan to purchase another vehicle More

by kshukla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ghashghaei, Dhaval Choksi, Shaun Katzberg
March 10, 2014

It was our please dealing with Shaun and Alex on the purchase of our new "used" vehicle. We would definitley recommend to anyone looking for quality customer service. More

by hecticmomof2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Shaun Katzberg
January 31, 2014

We have dealt with this dealership for both sales & service for the past 12 years, and will continue to do so as the service provided is simply the best we've ever experienced. The two employees we've More

by ancora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Matos, Rodney Maysingh
January 26, 2014

Shaun was an amazing help! So friendly and a pleasure to work with. I would recommend him to anyone looking for a car. In fact, I am going to be taking my dad to see him. More

by Brandondc223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Katzberg
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