Brantford Nissan

Terrible customer service. Felt unvalued and unimportant. Hi Mike, When I got there to make an offer on the Nissan Frontier, another male salesperson (didn't get name) had just sold the truck. But I do ha Hi Mike, When I got there to make an offer on the Nissan Frontier, another male salesperson (didn't get name) had just sold the truck. But I do have to say how displeased and shocked how my brother and I were treated with disrespect when that salesperson came out when I was sitting in the front driver's seat and my brother standing beside me when he opened the passenger door and slapped a large sold sign on the dash and rudely said, "ITS SOLD" and shut the passenger door and went back inside. We were left standing there. He was not very polite and basically ignored us. You would think a salesperson would stated the following, "Hi guys, I am sorry to say this vehicle has just been sold. Is there anything else we can assist you with. I am busy right now with the customer, but I can get another salesperson." We left immediately. I felt unvalued as a potential buyer, but I guess I was not important enough. I was prepared to make a cash offer today instead of waiting until Saturday. Needless to say, I will not be coming back to this dealership. I do thank Mike Emmerson for his professionalism and assistances on our first meeting. More

The only car dealership I deal with We have purchased 4 Muranos and 1 Infiniti at this dealership although we live less than 10 minutes from another Nissan dealership. The 30 minute driv We have purchased 4 Muranos and 1 Infiniti at this dealership although we live less than 10 minutes from another Nissan dealership. The 30 minute drive to Brantford is well worth the inconvenience. Our long time service adviser, Karen Saunders, makes each and every trip worthwhile, comfortable, pleasant, efficient and we walk away with first class maintenance and service. In February of 2017, we purchased a new 2017 Murano and a 2016 Demo Murano from Chad in Sales. We were able to meet the owner, Mr Lou D'Amato, and were extended the "red carpet" treatment. Amazing staff and amazing product! Keep up the great customer satisfaction!!! More

Always amazing! Have bought many vehicles from Brantford Nissan over the last 15 years.. always professional, amazing service.. made me feel like family. Will buy fro Have bought many vehicles from Brantford Nissan over the last 15 years.. always professional, amazing service.. made me feel like family. Will buy from them again, and again! More

Dave (sales) should be fired Went over to look at a 2012 Cube (4 years old), emailed with Keith (went well) arrive Saturday morning to see "Dave", after talking about warranties h Went over to look at a 2012 Cube (4 years old), emailed with Keith (went well) arrive Saturday morning to see "Dave", after talking about warranties he just walked out halfway through taking, i mean literately walked out, left us sitting at the desk, we waited 5 mins, he went off to do something else.... no idea what was going on. Spoken to the manager, however as hes still there (from a review above) likely not going to fire the guy who loosing there sales.. I wont be spending ANY money with this dealer. More

Never go to this dealership Sales Rep Dave Proctor. The RUDEST man I have ever dealt with. Hope their management smartens up and realizes this man is costing them money Sales Rep Dave Proctor. The RUDEST man I have ever dealt with. Hope their management smartens up and realizes this man is costing them money More

Worth the drive to Brantford Although I live in Oakville I have chosen to drive to Brantford to have my 2012 Murano serviced here. Service is performed in a timely fashion and do Although I live in Oakville I have chosen to drive to Brantford to have my 2012 Murano serviced here. Service is performed in a timely fashion and done right the first time. Dealership is neat & clean--Service Lounge has comfortable chairs. More