Brantford Hyundai

Rude people, poor technical expertise, and an overall poor attitude to anyone who is not actively trying to make a purchase. It seems all their customer service is used up in trying to sell the car. I w poor attitude to anyone who is not actively trying to make a purchase. It seems all their customer service is used up in trying to sell the car. I will buy another Hyundai but not from Brantford Ontario. I only go there grudgingly as they are the only centre in my city and there is sufficient breakdown to warrant no other option, other than selling the car. No one would buy it. I wish I never walked on the lot as this Vera Cruz has been nothing but trouble and the attitudes of people there are atrocious. More

I purchased a Hyundai Accent from Brantford Hyundai in 2011. The salesman sold me a very expensive electronic rust protection device, now my car has rust on it. When I went back the service manager was 2011. The salesman sold me a very expensive electronic rust protection device, now my car has rust on it. When I went back the service manager was rude towards me, giving me every excuse immaginable, I brought in arcticles from professional people in the industry saying these devices do not work and they are a scam and asked to have the device removed and refund my money, he walked away from me. Do not have anything to do with this dealership, they have will scam you More

Terrible dealer - I would never go to this place again! Terrible dealer - I would never go to this place again! Sherry, the advisor wouldn't smile if you paid her. Furthermore when I told her I was jus Terrible dealer - I would never go to this place again! Sherry, the advisor wouldn't smile if you paid her. Furthermore when I told her I was just passing thru for the day she told me she could order parts for me if I'd like that it would take 2 days. WHAT PART OF JUST PASSING THROUGH DIDN'T SHE UNDERSTAND??? I contacted Hyundai Canada head office to complain as well. Don't waste your time at this dealership! Go somewhere else! More

In for warranty repairs. They had literally NO knowledge whatsoever of the Genesis. They dealt with Hyundai Canada who had even less knowledge of the vehicle & their suggestions were absurd. The problem NO whatsoever of the Genesis. They dealt with Hyundai Canada who had even less knowledge of the vehicle & their suggestions were absurd. The problem NOT resolved. I won't go back. Watched them change the oil without using the proper NEW seals included with the OEM filter. More