Brantford Honda
Brantford, ON
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Excellent service and communication from the service department and staff. Only have a tiny complaint, i thought the environmental fee for disposal of old oil, filter and rags etc was a bit high plus th department and staff. Only have a tiny complaint, i thought the environmental fee for disposal of old oil, filter and rags etc was a bit high plus there was no description of said items in the charge labelled as “other” More
I’ve had great experiences with this dealership in the past for service, but the last time I left disappointed. I came in to have my brakes inspected for a noise that I was hearing and to have and AC leak past for service, but the last time I left disappointed. I came in to have my brakes inspected for a noise that I was hearing and to have and AC leak inspected. They were able to resolve the problem with the AC, but I was told that they couldn’t hear the problem with the brakes, and upon inspection everything looked good. I was charged for a brake inspection.The sound was still there after I left. I ended up taking my vehicle to a different mechanic where they lubed the sliders and this resolved the problem. This seems like it would’ve been a simple fix, but I feel that the service was rushed on this one. More
I went in and told them l needed some information and they gave it to me in 10 minutes.l have to go back on Monday to get some extra information. I was impressed. they gave it to me in 10 minutes.l have to go back on Monday to get some extra information. I was impressed. More
Excellent service from Brantford Honda. Shoutout to Niall who recognized the repeat problem and went to bat for me. Honda covered the repair under warranty on my eight year old CR-V. Much a Shoutout to Niall who recognized the repeat problem and went to bat for me. Honda covered the repair under warranty on my eight year old CR-V. Much appreciated and why I keep buying Hondas. More

