Brantford Honda

I had my 2020 Honda Passport in for service on Wednesday April 23 and the service on the car was fine however, my wife was made to wait for 30minutes just to pay her bill was outrageous. The car was ready April 23 and the service on the car was fine however, my wife was made to wait for 30minutes just to pay her bill was outrageous. The car was ready at 2pm my wife was there to pick it up at 2:00pm but was told by the service adviser “Trevor” to wait 30 minutes because he was with a customer. My wife was fuming mad, some else could have cashed her out “not impressed at all” it’s a matter effect I just might take my business somewhere else like “Cambridge “Honda” they are only 7km away. My wife deserved a much better treatment because we are customers for over 25 years. Really really disappointed. More

Everyone courteous, answered my questions and auto serviced in a reasonable time. Happy with the time spent there serviced in a reasonable time. Happy with the time spent there More

Love this dealership. My husband abandoned was in and out in a short time compared to our closer dealership. It’s worth a drive to Brantford. My husband abandoned was in and out in a short time compared to our closer dealership. It’s worth a drive to Brantford. More

$1000. 00 oil change. 2023 Honda pilot went in for an oil change and came out with a bunch of random unnecessary maintenance items completed...last oil chan 00 oil change. 2023 Honda pilot went in for an oil change and came out with a bunch of random unnecessary maintenance items completed...last oil change cost me $700.00. is it really necessary to change brake fluid on a vehicle with only 40k??? More

I had a great experience with Jeff at Brantford Honda. He consistently contacted us when they got new vehicles in and was very attentive. He made the process less stressful as always kept in contact until He consistently contacted us when they got new vehicles in and was very attentive. He made the process less stressful as always kept in contact until he found us what we were looking for. More

Made my Honda Ridgeline purchase very easy. Explained all the features and options for this vehicle Explained all the features and options for this vehicle More

Great service as alway ! Car was ready on time! Tire change and oil change was completed. Car was ready on time! Tire change and oil change was completed. More

Everything was fine except rReception and the person answering the service department were rude and not at all helpful. It took me 6 phone calls. I was cut off, passed to the wrong department 6x. This answering the service department were rude and not at all helpful. It took me 6 phone calls. I was cut off, passed to the wrong department 6x. This has happened before. More

Drove to many dealerships looking at different brands but no representatives approached me other than the rep at Brantford Honda . Although it cost me a bunch of money …. It was nice for someone to be by my no representatives approached me other than the rep at Brantford Honda . Although it cost me a bunch of money …. It was nice for someone to be by my side to answer any questions I have . More

Staff are very kind and attentive. Clean, lots of entertainment and snacks while waiting for your maintenance or sales rep. Clean, lots of entertainment and snacks while waiting for your maintenance or sales rep. More