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Bramgate Volkswagen

Brampton, ON

4.9
2,245 Reviews

15 Coachworks Cres

Brampton, ON

L6R 3Y2

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2,245 Reviews of Bramgate Volkswagen

March 09, 2013

After having some problems with my previous vehicle, all above employees did there utmost best to make me extremely happy and very satisfied. I compliment both Chris Fernandez and Andrew Dunec for all their More

by Garden1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Fernandez, Joanne Yulo, Andrew Seery
March 09, 2013

This is our 10th purchase of a new vehicle between us in our 16 years of marriage.. Bramgate has been the best overall buying experience of a car ever by a huge margin. Chris Fernandez made it easy to cho More

by TDIHIGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Fernandez, Joanne Yulo
March 09, 2013

Buying my car at bramgate was a great experience. hugh payne and sudir were very helpful in my decision to purchase the car, they are very knowledgable about the product and take the time to explain all t More

by natjmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Payne, Sudir Luthra
March 09, 2013

I was extremely impressed with both the Sales Representative (Marco Orellana) and the Business Manager (Joanne Yulo). Both were extremely professional as well as knowledgable. I enjoyed the exp More

by gregmckiernan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Orellana
March 08, 2013

Jeremy Bole was the first contact I had with the bramgate Jeremy Bole was the first contact I had with the bramgate VW and he was very responsive and helpful with e-mailing quotes and answering any ori More

by joely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Boles, Hugh Payne, Jiri Kazda, Joanne Yulo
March 07, 2013

Reasonable service rates and good, knowledgeable staff in the Service Department. Because of this and family recommendations, I went to Bramgate to purchase a new vehicle. Friendly, non-aggressive staf More

by sebunsee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Fernandez, Joanne Yulo
March 05, 2013

Excellent customer service, all employees interacted with exceeded expectations. Prompt and helpful communication. Additionally, employee Wayne Bassett was very accomodating to my needs and schedule. More

by Tarasinden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Fernandez, Joanne Yulo
March 05, 2013

Had an awesome time while shopping for a new car at Bramgate Volkswagen. The customer service that Marco provided was more than perfect, very friendly and descriptive. I would greatly recommend this More

by sunny2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Orellana
March 05, 2013

This transaction was very positive for my father and I, my father's primary language is not English, and working with Marco who was able to assist my father in his native language made this process a very More

by villamar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Orellana
March 04, 2013

To date I have had 3 service experiences with Bramgate Volkswagen. The first experience was excellent! The staff was efficient, friendly and I got my car washed (bonus!). My second experience was the More

by ricklepickle19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Seery
Mar 04, 2013 -

Bramgate Volkswagen responded

Hello, Thank you very much for your honest review of our dealership. We're sorry to hear about your negative experience here at Bramgate, but we're happy that Andrew was able to resolve your issue. While we strive to be perfect every time, sometimes we miss the mark and for that we apologize. We thank you for your loyalty to our dealership in spite of your experience, and we look forward to the opportunity of serving you again. If you would like to discuss this matter further, or if you have any suggestions that will help us to grow to serve you better, please do not hesitate to contact me directly. Sincerely, Jeremy Boles Business Development Manager Bramgate Volkswagen 905-459-6040 x237 jboles@bramgatevw.com

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