Bramgate Volkswagen

When I first entered bramgate Marco greeted me immediately. However he was not pushy like other dealers. I told him I was interested in the golf mk7s and would be purchasing about 6 months from no immediately. However he was not pushy like other dealers. I told him I was interested in the golf mk7s and would be purchasing about 6 months from now. He let me try the mk6 to get a rough idea. I also tried the Gti and from them on was hooked. Jiri finalized when Marco was away and the deal they gave me on the demo was amazing. I highly recommend this dealer car and sales team. Joanne did all the paperwork. It was the easiest purchase I made. More

Surprisingly, i had a pleasant experience with VW Bramgate. My previous experience with other dealerships have been not very satisfying, .I usually feel like i'm being played and lied to. Forcing me Bramgate. My previous experience with other dealerships have been not very satisfying, .I usually feel like i'm being played and lied to. Forcing me to buy on the spot with ridicules offers. There was none of that here. Jiri was very nice and knowledgeable. As well, he let us test drive 2 pre-owned vehicles with very short notice. When it came down to price there was no going back and forth to an imaginary sales manager. Mike the manager actually came over to shake our hand and gave us the best possible price without going back and forth. Very reasonably. When it was time to pick up the vehicle is was parked in the front and all cleaned up. The only thing that bothered me was noticing some minor scratches on the car that I didn't notice before , especially a major dent on the passenger door. Overall, my experience with Jiri was very good. I would recommend this dealership to my friends. Thanks, Tony Ferraro More

I can go on about how great the experience was and quote just about every review of this place. However, I think it is more important to point out what Mr. Alex Fretes has done that is above and beyond his just about every review of this place. However, I think it is more important to point out what Mr. Alex Fretes has done that is above and beyond his obligations as a sales agent. - everything was done through email until the pick up of the car - price was the best price possible on this car, I highly doubt anyone can find a better price than from Alex - very patient during pick up and took his time to explain everything even at such a late hour - very trustworthy and very very good service - the car came with a full tank of gas despite the fact that the price was so excellent (we did not expect this) - Mr. Alex Fretes is very well known in VW circles online as being the sales agent for any new VW - car came with extremely low KM. I was hoping for below 100km, Alex delivered less than 30km. - very upfront and knowledgeable, took his time to explain basically everything that is required for maintenance and how to do it properly on your own for warranty purposes. Highly recommended and my personal VW/Audi guy from now on. More

Thank you Andrew for the wonderful experience in obtaining my new Volkswagen Passat. Prompt, friendly and knowledgeable service from the moment I entered your dealership, through to driving away in obtaining my new Volkswagen Passat. Prompt, friendly and knowledgeable service from the moment I entered your dealership, through to driving away in my new car and afterwards too was greatly appreciated. I knew I was getting a volkswagen, but didn't know which (golf wagon, tiguan, passat). Your time and comparisons was what I needed in order to chose the vehicle that was right for me. Thanks again! More

Great service , John was friendly and Joanne was very helpful. John took me out for 2 test drives with no problems and Joanne helped me get a good insurance rate. helpful. John took me out for 2 test drives with no problems and Joanne helped me get a good insurance rate. More

I truly had great experience with the sales person and overall experience at this location was great, because even If I visited more than three times, they still treated same as first time. overall experience at this location was great, because even If I visited more than three times, they still treated same as first time. More

The review that I am giving the sales staff at Bramgate Volkswagen is EXCELLENT. Here is the reason WHY! My husband and I have been Jetta TDI owners for over 10 years (our 2000 TDI has over 500,000 kms Volkswagen is EXCELLENT. Here is the reason WHY! My husband and I have been Jetta TDI owners for over 10 years (our 2000 TDI has over 500,000 kms on it and is being handed down to our son). We had been passively searching for a Previously Owned Jetta TDI for several months. When we saw the selection offered at Bramgate, we were excited to come and check out the cars in person, although nervous of a agressive sales environments. We emailed Jeremy Boles and found him to be attentive in emailing back but not pushy. It took some time (because of other commitments) to actually get back to him regarding coming out to the location. He was patient, however sent us an update with a new selection, which included the car that we actually perchased. When we were able to come out to the dealership, Jeremy gave us an alternate name to ask for (Andrew Seely) and he took care of us completely, including answering any questions we had as well as taking us for a test drive. Mike Carroll was also helpful, with drawing up the order and finalizing the price point. Both guys were great in putting me in the seat of my new (to me anyway) Jetta TDI. I would also like to mention that Joanne Yulo was fantastic. She was able to answer my questions regarding the deposit required, as well as numerous other questions that I had. I was trying to get a "Beetle Flower" to put in my Jetta, but she informed me that the Beetle used to have a permanent attachment that held the vase. She indicated that I could buy one but there was no where to put it. Imagine my surprise when I arrived at the dealership to pick up my car.......and she and Andrew had actually bought me a flower! Hilarious and definately something that I will remember for a long time. Nothing to do with the car, but EVERYTHING to do with Customer Service. Thanks very much again to the team and we hope to see you all again! More

The staff at Bramgate made purchasing my first vehicle an awesome experience. They were all really knowledgable and extremely helpful. I love my car and I'm grateful to each of them for their part in selecti awesome experience. They were all really knowledgable and extremely helpful. I love my car and I'm grateful to each of them for their part in selecting and purchasing my Golf. Thanks!!!! More

I gave a perfect rating because I had a great experience with the sales representative. I was greeted immediately when I entered the dealership and any questions I had were answered. I was therefore able to with the sales representative. I was greeted immediately when I entered the dealership and any questions I had were answered. I was therefore able to leave the delaership feeling secure about the new vehicle I had purchased, with no other questions left lingering in my head. Overall, I had a fantastic experience. More

Jiri and Joanne were very helpful in completing my purchase. Any issues that popped up were handled without hesitation and I left feeling confident in my deal and happy with my new ride. Thanks! purchase. Any issues that popped up were handled without hesitation and I left feeling confident in my deal and happy with my new ride. Thanks! More