Boyer Chrysler Dodge Jeep Ram Cobourg
Cobourg, ON
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12 Reviews of Boyer Chrysler Dodge Jeep Ram Cobourg
Just purchased my first long time wanted Jeep Sahara and love it. The team at Boyer in Cobourg are very professional and friendly. Buying the Jeep was smooth process. Thanks to Steve and Chris, who were love it. The team at Boyer in Cobourg are very professional and friendly. Buying the Jeep was smooth process. Thanks to Steve and Chris, who were amazing! Diana George More
Boyer Chrysler aligned my Chrysler Sebring convertible. They did an excellent job. My car drives like it's on rails. I am smiling!! They did an excellent job. My car drives like it's on rails. I am smiling!! More
My dad and I were looking for Jeeps and found one available at Boyer Chrysler. The salesperson asked me if the purchaser(my father) could send his license so they canmake sure he isn't a "shipper". N available at Boyer Chrysler. The salesperson asked me if the purchaser(my father) could send his license so they canmake sure he isn't a "shipper". No problem, he isn't. He likes cars and has had a few, but this doesn't make him a "shipper". The car was priced at MSRP, it was agreed to be purchased. Then they found out he is indigenous and has tax exemption. A few hours later I received a message stating they would not sell the car to him unless he paid for the extended warranty, rust proofing and financed the car. They repeatedly claimed this was all because people are shipping cars out of the country and they have to do this. I was told this was the General Manager's decision. Matt McMurray is the GM there. I am forwarding my text messages to head office. This was very embarrassing. More
Absolutely terrible! They wouldn't honor their advertised online price. Wouldn't negotiate a deal at all. They shorted us a set of keys (key fob) but could order one, They wouldn't honor their advertised online price. Wouldn't negotiate a deal at all. They shorted us a set of keys (key fob) but could order one, to come in at an unknown time. At a cost to us. Then the salesman agreed to pay half of the key price, but we've yet to see any $ from him. They agreed to have the windows tinted - we paid. But they did an awful job. The driver's window is peeling an bubbled. The dealer agreed to reimburse, but have yet to do so. Upon delivery of the truck, the salesman miraculously found and threw in a set of mats, from another truck... most likely as a piece offering for the other errors we'd occurred. But they were dirty. The entire truck was dirty. Garbage left under the seat from the previous owner. Finger prints everywhere. It greatly was not cleaned or detailed like we'd agreed it would be. We'd asked for the dealer to install a leveling kit, and possibly swap out the tires for a different set... we would pay for them, just wanted the work done. But apparently it was impossible to find a leveling kit. And the tires weren't an option. Since picking up the truck, the salesman and dealer have gone silent. No replies, no answers, no reimbursement of money. Nothing. If we hadn't fallen in love with the truck, we sure as heck wouldn't have purchased it here. We do not recommend this place, nor will we be returning! We tried to work with them, even giving them 2 weeks before delivery. But the salesman was a joke! More
After an initial misunderstanding that was cleared up I am happy to recommend Boyer Chrysler to anyone looking for a vehicle in Norththumberland and beyond. The sales staff are excellent. am happy to recommend Boyer Chrysler to anyone looking for a vehicle in Norththumberland and beyond. The sales staff are excellent. More
Drove into dealership looking for a trade on my new 2021 jeep rubicon dealt with Steve Nikolaus he was awesome to deal with. GREAT trade in value and ordered me a new 2021 jeep rubicon with all safety and jeep rubicon dealt with Steve Nikolaus he was awesome to deal with. GREAT trade in value and ordered me a new 2021 jeep rubicon with all safety and running boards great upgrade. Steve very easy going to deal with showed me all options and went over everything. Very happy customer Thnx again Steve. More
Recently I test drove a vehicle at this Dealership and when I went to negotiate a sale price for the unit the Sales Associate after coming back from the Sales Managers office advised me there had been an when I went to negotiate a sale price for the unit the Sales Associate after coming back from the Sales Managers office advised me there had been an “error” made on the Dealerships Website and the unit was actually $5000 more. Having said that the Associate advised the Dealership would “honor” the error but there could be no further negotiation. The use of this type of sales tactic (see bait and switch from a previous review) does not allow for potential clients to come away with a positive purchasing experience when spending 70, 80 or even 100 thousand dollars for a vehicle. Compounded to the potential word of mouth damage to a dealerships reputation and corresponding sales, it instantly removes any credibility the Sales Manager may have had coming into the transaction. It continues to astonish me that some members of the Automotive Retail Sales community continue to perpetuate the antiquated process of “check with my Sales Manager” methodology. And continue to make potential client’s feel they are doing them a favor to have them hand over tens of thousands of hard earned money. More
Great service! Thanks so much to Matt, Chris and the rest of the staff! I love my new Jeep and everyone was so incredibly helpful! The staff went above and beyond! Thanks so much to Matt, Chris and the rest of the staff! I love my new Jeep and everyone was so incredibly helpful! The staff went above and beyond! More