Bow Mitsubishi

Shopping for new outlander GT phev, know what I want: colors, etc... Artem was nice fellow, easy to talk etc. However store doesnt have what we want in stock, so couldn't settle on car. That's fine. Let colors, etc... Artem was nice fellow, easy to talk etc. However store doesnt have what we want in stock, so couldn't settle on car. That's fine. Lets do some deal, as we can wait...Was given a full sticker price, no honour unhaggle or carcost price and rebates. Also tried dramatically low balling with trade in (carcost, autotrade, carfax). No deal. After we walked away, sales manager tried to convince to come back etc...why is such stpd approach if you don't wanna deal, offering high MSPR and low on trades!? Wasted our time. Do not recommend this store! More

I went into Bow Mitsubishi with a part that needed to be re-installed, but they didn't have the necessary materials on hand. Scott, at the service desk, called around and waited on hold until he found some re-installed, but they didn't have the necessary materials on hand. Scott, at the service desk, called around and waited on hold until he found someone who could help. They not only fixed it, but did so for free. I call that excellent customer service! More

Got my 2017 Jeep Renegade from this dealership. Sales Advisor Lance Christian Montanez helps me a lot, very friendly and approachable. Good dealership. Thumbs up!👍 Sales Advisor Lance Christian Montanez helps me a lot, very friendly and approachable. Good dealership. Thumbs up!👍 More

Attempted to purchase a pre-owned 2023 Honda CR-V from this dealership. Dealership provided me a written quote of $42k on May 1, 2024. Salesman texted me that he may be able to get it down to $41k. Told t this dealership. Dealership provided me a written quote of $42k on May 1, 2024. Salesman texted me that he may be able to get it down to $41k. Told the salesman I would do $41k and to take that offer to the managers when there was time that evening. Get a text response that he'll take that offer to the managers next morning even though it was only 6pm. Next morning, get a text that the price of the vehicle has increased by $5k, the $41k is rejected and and the $42k is off the table. Very unethical, buyer beware. More

Came in and bought a 2023 PHEV. Was treated like family. No pressure what so ever and gave us a good trade value on our Durango.Will definitely continue to use this dealership for a Was treated like family. No pressure what so ever and gave us a good trade value on our Durango.Will definitely continue to use this dealership for all of our servicing. More

Disappointing. They were the only dealership with the car we wanted, so we had no choice. The manager seemed reasonable but across the board the team is less than p They were the only dealership with the car we wanted, so we had no choice. The manager seemed reasonable but across the board the team is less than pro. The vehicle was only half ready on the agreed day, so we had to go back a week later. Promised us a full tank to make up for the inconveniences of costing us 3hrs drive on a work day, they didn't fill the tank or even charge the battery. we found that out the hard way while driving home Sat with 2 kids for 4+ hrs waiting for the work to be done. Then when we asked how much longer the reply was "oh it's been ready for ages, we didn't know you were waiting. Where else would we be? More

dropped vehicle for repair. they gave me a ridiculous quote on everything so I had to leave for a better option. Soon I realized at a technician I managed to find, they somehow they gave me a ridiculous quote on everything so I had to leave for a better option. Soon I realized at a technician I managed to find, they somehow damaged my key and I had to spend $300+ on fixing my key (car wouldn't respond)... of course they owned no responsibity. never going there gain. 100% dishonest people. More

Avoid this dealership at all cost! We went in to test drive a 2023 Outlander GT. They didn't have any in stock but they had quite a few 2022's. Kyle told us we could not order a 2023 O We went in to test drive a 2023 Outlander GT. They didn't have any in stock but they had quite a few 2022's. Kyle told us we could not order a 2023 Outlander GT because all their orders for the next three or four months had been placed. He then proceeded to try and sell us one of the 2022's on the lot. We were told the sales team would be "motivated to sell" them because "they'd been yelled at to sell them and it was the end of the month". That was mentioned more than once during our visit. That's when the scam began. We were told we would have to pay a final price of $67,269 for a vehicle with an MSRP of $42,128! We declined that ridiculous offer. That's when Gurgot, the Sales Manager, got called in to use his pressure tactics to get us to sign right there and then on the spot. He had our car keys (which he requested to assess our car for trade-in while we went for a test drive, but he never looked at it). He withheld our car keys and, after three requests for them back, still would not give them to us. Eventually, we were able to leave. I can safely say we dodged a bullet. What would happen down the road when we brought the overpriced car in for servicing? More scamming? More overcharging? I'm very happy to say we are now driving a 2023 top-of-line competitor's car (purchased from another dealership on Glendeer Circle) where we were treated with honesty and respect, and paid a fair and honest price for it. We're thrilled with our purchase and caution anyone from purchasing a vehicle from Bow Mitsubishi. If you're intent on purchasing a Mitsubishi, do your research before going in so you don't get scammed and beware of Gurgot! Whatever you do, don't give him your car keys unless you want to be held hostage!!! More

I like the service. They were very helpful specially Mr. Walat and Mr. Chris.. Nice car and nice services. They follow up with the customer and help to get the better s They were very helpful specially Mr. Walat and Mr. Chris.. Nice car and nice services. They follow up with the customer and help to get the better services..I recommend to buy from Bow Mitsubishi always!! More

It was the first time I've ever visited a Mitsubishi dealership. I really was impressed. I was in the dealership for almost 2 hours I had a chance to check out the new line of cars. The staff answered dealership. I really was impressed. I was in the dealership for almost 2 hours I had a chance to check out the new line of cars. The staff answered all my questions and I wasn’t pressured into making a decision on the spot. I was treated with kindness from the staff. The service at Bow Mitsubishi was outstanding in my opinion and that's why I would rate them with a five stars . You have deserved it! More