Bluewater Ford

Amazing dealership + customer service We are on our 7th vehicle from Bluewater Ford, and we have received first class service every single time, everyone is so friendly! It is the only dea We are on our 7th vehicle from Bluewater Ford, and we have received first class service every single time, everyone is so friendly! It is the only dealership we deal with for service and they always do a phenomenal job. Further, they get us in quickly, and which we appreciate very much. They go above and beyond with customer service always making us feel like we are their biggest priority. More

Amazing Customer Sales & Service We are on our 3rd vehicle from Bluewater Ford. The service is incredible. Always quick to get us in, and always do a great job. We are on our 3rd vehicle from Bluewater Ford. The service is incredible. Always quick to get us in, and always do a great job. More

Fishy sales tactics and poor customer service While driving over an hour to get to our just-scheduled test drive of a used vehicle at Bluewater Ford, the sales associate called us to tell us that While driving over an hour to get to our just-scheduled test drive of a used vehicle at Bluewater Ford, the sales associate called us to tell us that "another customer" was super interested in the same car, so we should rush and get there ASAP. This was the first of some very pushy, suspect sales tactics that turned me right off trusting this dealership. No one at this Ford Dealership knew how to show us how the seats folded down in this Ford vehicle (which was of a dual passenger/cargo type), and I was told verbatim "I should have told them ahead of time" if I wanted to see this feature. When I asked to see the CarProof Report to verify the story they were telling us about the history, I was told they'd only show it to us if I signed a purchase agreement. When I asked about the audibly broken fan and clearly malfunctioning air conditioning we noticed during the test drive, and some safety recalls I'd read about on this particular model/year of car (as the listing specifically said they'd done all the service on the vehicle since it was new), they said they didn't have any service records for it, and they wouldn't do anything about any of it until after a purchase agreement was signed. We left to weigh all of these things out, and got another call early the next day about "how interested" this "other customer" was so I should jump on it soon. No thank you! Dave was less than helpful, rushed and pushy our whole time there - and refusing to show us any records made me very nervous. I absolutely needed to replace my vehicle, but happily went elsewhere to successfully do it. A month later, the vehicle we were being pressured to purchase so not to miss out on it is still listed. I'm not surprised. More