Birchwood Kia West

Went above and beyond to help us and to make sure we got the exact vehicle we wanted the exact vehicle we wanted More

Always get treated right Friendly staff & great service Always enjoy bringing back my vehicle for repairs there Always enjoy bringing back my vehicle for repairs there More

Lyle N the service staff is so respectful and professional. Very knowledgeable and also genuinely cares about his customers. As long as Lyle is there I will keep going to Kia for service. Than professional. Very knowledgeable and also genuinely cares about his customers. As long as Lyle is there I will keep going to Kia for service. Thanks Lyle! 😊 More

Zack was amazing to work with. Explained my problem and it fixed less than an hour. Was going on a trip the next day and was able to fix it...that's awesome service it fixed less than an hour. Was going on a trip the next day and was able to fix it...that's awesome service More

I LOVE my 2017 Kia Soul! The service is always quick and Lyle makes you feel welcome and at home during your wait! Lyle makes you feel welcome and at home during your wait! More

Good costumer service. Fast and efficient. Keep you updated on stars of your vehicle during service. updated on stars of your vehicle during service. More

Fast efficient attentive to the needs of the customers vehicle. Appreciate your team at KIA West. vehicle. Appreciate your team at KIA West. More

Carl and driver were Very polite , accommodative and efficient for my tire changes and all previous service requirements. Lovely to deal with since i am a senior and hard of hearing efficient for my tire changes and all previous service requirements. Lovely to deal with since i am a senior and hard of hearing More

nice staff - good service - POOR parts supply - NO quick lube! Should NOT have to wait 1-week for a headlight bulb! lube! Should NOT have to wait 1-week for a headlight bulb! More

Going into this dealership, I knew exactly what I wanted. My salesman was friendly but the other staff where rude and abrupt. I received no paperwork when I left, my payments were more then I was told and My salesman was friendly but the other staff where rude and abrupt. I received no paperwork when I left, my payments were more then I was told and they did not arrange for my car to be detailed even though they offered to do it. I left with a new car and temporary 7 day insurance because they could not provide the proper paperwork. What a joke. I absolutely would not recommend this dealership. Take your money elsewhere. More