Birchwood Kia West

Friendly and VERY helpful staff. They helped my mom and I out during a very stressful situation with MPI and got her a beautiful 2022 Seltos. I would recommend this dealership based They helped my mom and I out during a very stressful situation with MPI and got her a beautiful 2022 Seltos. I would recommend this dealership based on our wonderful experience. More

Went above and beyond to help us and to make sure we got the exact vehicle we wanted the exact vehicle we wanted More

Always get treated right Friendly staff & great service Always enjoy bringing back my vehicle for repairs there Always enjoy bringing back my vehicle for repairs there More

Lyle N the service staff is so respectful and professional. Very knowledgeable and also genuinely cares about his customers. As long as Lyle is there I will keep going to Kia for service. Than professional. Very knowledgeable and also genuinely cares about his customers. As long as Lyle is there I will keep going to Kia for service. Thanks Lyle! 😊 More

Zack was amazing to work with. Explained my problem and it fixed less than an hour. Was going on a trip the next day and was able to fix it...that's awesome service it fixed less than an hour. Was going on a trip the next day and was able to fix it...that's awesome service More

I LOVE my 2017 Kia Soul! The service is always quick and Lyle makes you feel welcome and at home during your wait! Lyle makes you feel welcome and at home during your wait! More

Good costumer service. Fast and efficient. Keep you updated on stars of your vehicle during service. updated on stars of your vehicle during service. More

Fast efficient attentive to the needs of the customers vehicle. Appreciate your team at KIA West. vehicle. Appreciate your team at KIA West. More

Carl and driver were Very polite , accommodative and efficient for my tire changes and all previous service requirements. Lovely to deal with since i am a senior and hard of hearing efficient for my tire changes and all previous service requirements. Lovely to deal with since i am a senior and hard of hearing More

nice staff - good service - POOR parts supply - NO quick lube! Should NOT have to wait 1-week for a headlight bulb! lube! Should NOT have to wait 1-week for a headlight bulb! More